AutoEQ.ca Reviews Summary
The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Awesome experience. You guys were the best price when I shopped around extensively, and were great to purchase from! Free delivery was an added bonus!
Easy to navigate and use the website
Bought to put on a 2014 RAM 3500 Laramie Limited Crewcab.
I had them on for a few days now. There is a little give when you step on them, not much but enough that you can notice it. I'm not overly heavy ~200 lbs either...
But they sure are shiny and good looking.
Installation took roughly an hour per side, that included a few beers and doing it in a driveway... No power tools needed...
Just disappointed that purolator left the package on my front porch for anyone to steal wish they would of put it out of sight or left it at a parcel pick up site
Happy so far!
Everything went great
I changed my order because my topper was not in stock. But I got good deal on another topper. Very quick delivery I MEAN REAL QUICK GREAT DELIVERY. Only thing the box was slightly damaged, and looked like it was opened. I will use this company again.
I love the product and very happy with the delivery time. Unfortunately the product appeared to be missing some components. The front panel is secured by velcro. Velcro is only useful if it has a second piece for it to attach to. This was missing from the toolbox on one side. The back panel is pre-drilled (8 holes in total - 2 holes top and bottom on left side and 2 holes top and bottom on the right side) for tiny bolts and nuts to join to the end covers. This package also didn't include any of these items. Not a big deal as I went to the local hardware and bought nuts, bolts and velcro but at this price, I would have thought it should include every component needed and maybe even instructions. Quality control of this product appears to be an issue.
The only thing wa an allen key missing for the set screws
Everything came as expected
Best price i found on the internet.
Very easy to navigate site
Got my order in 3 days. Happy with my order. Will definitely buy parts and accessories here again.
L
Very easy to place my order, thank you. Exactly what I wanted
Very satisfied
Good experience. But on all products you should list specific SKU numbers on the description. I had to add to cart then check the cart to make sure it was the correct part # for my truck. Hope that helps.
Fast shipping
Very good service, package arrived in good time and shape, exactly as ordered. Would definitely recommend.
Quality service and products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members