The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Fast shipping.
Extremely fast delivery. Very impressed.
Customer service, price was great. Only thing to improve would have been Purolator not delivering due to the item being heavy.
Website promised 1-2 days shipping in Ontario. Product arrived 8 days later. Was not able to use cover for my road trip I had planned. Product packaging is heavily damaged. Will be returning when I get home from my trip. No response from customer service. Terrible company. Pay a little more and order from someone else.
Item is as expected. Great price. Easy check out.
No comment
Product as described, easy install and delivery was perfect
Great experience. Terrence was very helpful. Will definitely visit and buy again.
Great product
Simple and easy buying experience. Purchased from autoeq in the past and expect to again in the future
Super easy
Good so far. I will shop here again.
This was the fastest delivery that I have ever seen in our Northern City. The product surpassed the quality I expected. Return customer for sure.
I was very impressed with the prompt delivery of my order. Had issues with the installation hardware provided. Luckily I had access to more suitable hardware for a successful installation.
Easy and straight foward
Everything went flawlessly
Good follow up on email question
Everithing all wright quik delivery good service
Very easy to navigate. Having the shop by vehicle ensures that there is no mistakes.
The add was a bit disappointing I took the price to be $954.48 for this cover which I though was an excellent buy. I did not see a note indicating starting at or this was the price for the 5 foot box. Have a good day. Thanks Don.