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The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.
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From ordering to delivery was smooth and seamless. Notifications and free shipping along with the best price!
Had an issue with another company. Searched AutoEQ, found what I was looking for. I recived the product quickly. The process was seamless and the company kept me in the know of every step along the way from confirming the payment to processing to shipment. Had a great experience and would definitely use them again for my next order!
Overall great cover... The instructions could be improved. After taking everything apart and doing it again, I'm very happy. This would have been 5 stars if the instructions were better. Really good product though. Good value for the money!
Website was easy to navigate and find what I was looking for. Price was good and shipped out quickly. Install was pretty straight forward and quality is top notch. Super happy with purchase.
This was a good transaction, easy to buy, and set up an account. Fast shipping, order came in two days, from Ontario to the most Southern part of Nova Scotia. I wish other storys shipped this fast. Thank you.
Easy site for orders and quick delivery I would recommend you anytime
Really happy with the recent purchase from AutoEQ.ca.
They had the best price for the tonneau cover I had been looking for.
Received item within 4 days
Fast and reliable, and the right part thanks you guys.
Had my order in less than 24 hours. Excellent service. Wonderful product.
After researching and deciding that getting another Bakflip was the right choice for me I searched for the best deal. AutoEQ was the least expensive. The website was intuitive, easy to order, the product arrived within a week. The product quality was good, installation was straight forward and it looks and works great. I had a BakFlip on my Tacoma for the last 16 years so I knew what to expect.
Delivery was extraordinary, overnight, the installation was slower than I was led to believe (maybe it was me or instructions).
Quality and fitting is great so far.
Fast shipping, follow up and service. Would recommend this company to anyone I know.
Easy to find what I was looking for and the ordering process was quick and simple. The AutoEQ team followed on the order to verify that the correct part was being ordered.
Product as ordered and fast delivery.
Would recommend this place for all truck accessories.
Absolutely horrific! Should have read reviews in advance.
What business sells things that they "do not have in stock", takes your money in advance and then tries to sell you a similar product after.
When you agree to the different product then they start with the shipping games!
Try their phone number... oh wait it doesn't even work!
BRUTAL! Now fighting with PayPal to get money back as still no tracking number or product!
AVOID THESE GUYS... vehicle part suppliers are everywhere... call them first!
I ordered 2 items for my truck, had shipping issue since I live in Manitoba. One piece took an extra week to come in, had no way to track packages after they were in Manitoba. It all worked out in the end.