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AutoEQ Reviews Summary
The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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Prices were better than everywhere else, shipping was free, and my tonneau cover showed up the next day (Alberta). Can't ask for anything more than that. Good job!
Item arrived in 2 separate boxes 2 days apart. Not happy about that.
Item doesn't really fit a 2017 F150 with a tonneau cover. Modifications to the tonneau cover and a whole lotta finagling were necessary.
I never received an email confirming my order or when they would arrive. I did follow up and got a response and I was able to track my last item
Very happy with the experience. Would buy from them again.
Items was shipped in record time. In digging into it a bit there is a local storage/distribution hub where it was stored and shipped from in the community I live in. Would have been nice if I could have just went there and picked it up. Cover does not seal as much as I had hoped especially at the back left and right corners. I don't know how I would possibly make it and tighter but andly tips are welcome! Overall good experience, and sleak design.
Excellent online experience, easily found what we were looking for. Competitive prices while we shopped around.
Front foor Delivery within a few days after we ordered. Def will shop again with AutoEq.
Tried to get the welcome10 discount when placing my order and I tried entering it several different ways. The site would not give it to me despite the banner!
The item was in stock and delivered within a couple days.
SUPER EASY TO NAVIGATE THE SITE, PRICES ARE GOOD QUALITY AND LOOK OF THE STEP BARS ARE AWESOME! MY 2014 RAM CREW CAB NEVER LOOKED BETTER. THANKS GUYS.
Had a question. Sent, Email. Answered quickly. Order process easy. Delivery very fast. Definitely look her again.
I received my order on time and complete no hassle
All questions were answered, follow up to ensure the correct item was ordered and delivery was quick.
Thanks for a great experience.
I ordered the Bak revolver 4s cover for my truck in the morning and it showed up the next day in the afternoon, was shocked at how fast it got here. Installed perfect great product.
Very happy with delivery service. Strong packaging assured contents remained undamaged. Can't wait to add to my truck.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members