AutoEQ.ca Reviews Summary
The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It's perfect, I like it
Would definitely use Autoeq again!
Quality products,quick shipping can follow up with you after I see product received and review this install.
Cheers John
Great experience all around!
The tonneau cover arrived damaged. It seems to me I received an, unrequested, open box or used tonneau. Please contact me for a return/refund or open box discount.
Easy transaction and delivery was fast!
Great pricing, tried to call multiple times, no answer/ busy on the phone. Placed order. Look forward to receiving items., received items 2 days late, customer was not happy, lost money. Nice seat covers, tight fit.
Delivery was very fast, all went very well!
Easy and quick
Service excellent et livraison rapide, je suis très satisfait
Autoeq.ca had the best price and the delivery time was excellent. Very well satisfied overall. I would recommend Autoeq. To anyone
Product came right on time happy with the product.
This was a completely positive buying experience. Absolutely no complaints. Product was as described & delivery was very fast.
Instead of buying a new car with leather seats I've decided to purchase these leather covers this time. I'm very happy with the decision made and this purchase. Covers looks very good, the grey color totally matched my car interior colors so it almost look like a factory installed ones. The back covers are very tight when installed, but the seat covers are not much tight as the original factory covers would be. However, I don't mind that at all, this looks more comfortable and natural.
Advise, read the instructions before you install these covers. I had fabric covers before so I made assumption the installation would be similar. But it is not and the good news this one is easier when it comes to straps under the seats, there are not too many of those this time. To install leather covers might be a bit hard since these covers are supposed to be very tight. It may help if you install covers when it's hot so the leather is more flexible.
Overall, a very happy customer!
Excellent process, nerf bars look great, the box was missing some installation screws which made it more difficult as I had to buy missing hardware, the only reason why I gave it 4 stars.
Very quick delivery, everything well packaged. Only thing i would suggest is to make sure width sizes are are mentioned in the information on your running boards.
My first experience with your company. I ordered an open box item which you guys certify is new and undamaged. It showed up in perfect condition with all parts. Very pleased.
J'ai trouvé ce que je cherchais, très satisfaite.
E-max tonneau cover was delivered quickly and complete. Very happy with the order.
I must say that your site is very easy to look trought.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members