The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Fast, easy, and super fast delivery. Overall excellent experience.
Website is excellent, easy to find what you are looking for. Good selection of products at competitive prices
Delivery was quick and item was exactly what I ordered.
Prices seemed very competitive, will see how shipping etc goes as have just placed the order
It was quick and easy
Perfect
Shipped very fast.
Very good
It is very easy to navigate for what you need.It has everything for all your trucks
Fast, easy ordering at an awesome price with free shipping.
A1
Very happy with my Bak MX4 Bak hatrd folding cover.
Good product. Delivery was quick and easy...
Really good prices and fast service
Good prices and website pretty easy to navigate extremely fast delivery. Only issue is I was shipped 2 wrong brackets for my running boards but that's on Westin not AutoEQ
Fast friendly return email... Easy website to use
Received product in a very timely manner, very easy to install...
Was a little expensive after receiving product... Overall, satisfied
Very fast delivery on Bakflip MX4 it was an open box and although it was not supposed to have any damage it dose have a large C shaped dent and scrape on one of the inside panels and a small dent on one of the rails
Was good
Perfect fit, no issues at all
Great prices!