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AutoEQ.caReviews 957

4.7
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AutoEQ.ca Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

shipping
7

Instant Feedback

1,716 reviews
Derrick F.
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Fast efficient and cheap
May 4, 2018

Fast efficient and cheap.

Date of experience: May 4, 2018
James F.
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Autoeq had the best retail anywhere for the tonneau cover I was looking for my new Titan. Delivery was bang on to the date promised when order was processed. I have purchased running boards also in the past for my previous truck and received similar service and delivery results. I have recommended to a co-worker who also purchased his truck accessories from Autoeq...thank you!

Date of experience: May 4, 2018
Adrian D.
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Excellent and will do business again!
May 4, 2018

Excellent and will do business again!

Date of experience: May 4, 2018
Catherine G.
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Very pleased with the item ordered!
May 1, 2018

Very pleased with the item ordered!

Date of experience: May 1, 2018
Bob C.
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Very good hassle free and fast delivery
April 27, 2018

Very good hassle free and fast delivery

Date of experience: April 27, 2018
Dave D.
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So Far so good
April 27, 2018

So Far so good

Date of experience: April 27, 2018
Johnathan S.
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Easy step to install and fit perfectly
April 26, 2018

Easy step to install and fit perfectly

Date of experience: April 26, 2018
Gavin C.
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Very clean professional site
April 26, 2018

Very clean professional site. Will be ordering again if this goes nicely.

Date of experience: April 26, 2018
Asma B.
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The package I receive didn't fit my vehicule
April 26, 2018

The package I receive didn't fit my vehicule. In the website, it said that it should Elantra 2017-2018 but I saw that it can not be installed in 2018. I want to send that back to you.

Date of experience: April 26, 2018
Robert L.
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Nice site to shop
April 26, 2018

Nice site to shop

Date of experience: April 26, 2018
Mitch A.
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Best price I could find after searching extensively! Thanks!

Shipping was a day later than expected but still very timely compared to other places!

Date of experience: April 13, 2018
Bryan B.
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Nicely described for shopper
April 11, 2018

Nicely described for shopper. Prices are very good.

Date of experience: April 11, 2018
GB E.
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Delivery issue experienced but once Autoeq was notified it was corrected immediately.

Date of experience: April 8, 2018
JR H.
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Site was easily navigated and a pleasure to use.

Date of experience: April 8, 2018
Wes M.
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Repeat customer
April 7, 2018

Repeat customer. I think you should carry those swing box storage system. You sent me a pamphlet with my last order but I couldn't find them on your site. Really interested, I'm sure others are too. Thanks!

Date of experience: April 7, 2018
Larry A.
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Site is easy to navigate
April 4, 2018

Site is easy to navigate

Date of experience: April 4, 2018
Robert W.
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Would like the product number in the "cart" to make sure it's the right product.

Date of experience: March 28, 2018
Corey A.
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Best price by far on these side steps in Canada. Will do business again.

Date of experience: March 27, 2018
E D.
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Great price, super fast shipping
March 23, 2018

Great price, super fast shipping.
The UDRive side step bars tho needed all 6 brackets modified to fit 08 Ridgeline.
And there was a small dent and scratches on one bar. There was a hole in carton which I didn't see till after.(my own fault for not looking first).
Will still use Autoeq.ca again.

Date of experience: March 23, 2018
Sylvain D.
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Thanks a lot
March 23, 2018

Thanks a lot
Was really fast
I'm really happy about the product
Nice day

Date of experience: March 23, 2018