Costway Reviews Summary
The company demonstrates a mixed reputation among customers, with notable strengths in product quality and ease of online shopping. Many customers appreciate the affordability and functionality of items, alongside prompt delivery and a generally smooth purchasing process. However, significant concerns arise regarding customer service, particularly in the areas of support for product issues and difficulty in reaching representatives for order cancellations or replacements. A recurring theme is the frustration with self-service solutions provided for repairs, leading to dissatisfaction. Overall, while product satisfaction is evident, the customer service experience requires substantial improvement.
This summary is generated by AI, based on text from customer reviews
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Good product, fast service would buy from them again, although I had problems trying to get the $25 off first delivery. But happy anyway.
Was unable to get my $25 off for Signing up.
Very easy however had to ship to my parents place as they don't ship to country towns yet.
Very prompt delivery, great communication and very happy with the product.
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Costway inc.
Ordering was fine, no hassles and delivery was prompt and arrived a day before Australia Day which was even better.
Hi,
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We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Trouble with the order shopping cart wouldn't move forward,had to keep going back refresh, try again discount rewardoesnt work
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Costway inc.
Ordering was easy, and delivery prompt.
Product assembled, without hassle ….
The Divider is more flimsy than I'd expected, which is the gamble of online shopping ….
I am generally satisfied however!
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Costway inc.
Beautiful range of items and good prices and products are great value.
Hi,
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We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Quick delivery
Easy website they kept me updated……
Hi,
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Welcome back to our website again.
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Costway inc.
Absolutely love this microwave cupboard! And delivery was so quick!
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Costway inc.
Easily ordered and received quickly. I do not want to write a review of 50 words or more.
Hi,
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Costway inc.
Delivery one day earlier than schedule, fantastic. Treadmill is perfectly suitable for my purpose. Received prompt responses from customer services with all my enquiries. I'm a very happy Costway client. Thank you.
Hi,
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We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
So happy with this purchase, very comfortable and good quality for the price that i paid.
Hi Joan,
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Kind regards,
Costway inc.
Unique product, baby loves it, decent price and the delivery came in a reasonable time frame, almost a week!
Hi,
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Welcome back to our website again.
Kind regards,
Costway inc.
Amazing! Easy to use and fast. Love the sign up deals. End up being cheaper than Amazon and faster quick shipping!
Hi,
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Welcome back to our website again.
Kind regards,
Costway inc.
Excellent service and speedy delivery
Thank you and would certainly buy from them again
Hi,
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We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
As described, great service, arrived on time, value and quality
Hi,
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We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Shopping with Cost way an easy and quality experience. The fruit basket I ordered was great value for money. Delivery was fast and the product was well packaged.
Hi,
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We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Fantastic experience will buy from you again.Prompt delivery packaged well fast delivery.
Hi,
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We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Very easy, got here quickly. Happy with the product received.
Hi,
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We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Easy navigation and good range of products. Compared the market and bought was I was looking for.
Package came in excellent condition.
Hi,
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We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Easy navigation and good range of products. Bought was I was looking for.
From the business
Costway believes every home is versatile -- with multi-style possibilities. We embrace reinvention with the philosophy of going beyond the furniture itself. To delight our home lovers with not only space refreshing but life blooming.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.