Overview
The company enjoys a strong reputation for its efficient and customer-centric service, with many customers praising the ease of filing claims and the promptness of repairs. The convenience of mobile repair options and the professionalism of technicians contribute significantly to positive experiences. However, some customers express concerns regarding price increases for replacement devices and occasional confusion about appointment requirements. Overall, the sentiment is largely favorable, highlighting a commitment to customer satisfaction, though there is room for improvement in communication regarding pricing and appointment logistics.
This summary is generated by AI, based on text from customer reviews
They got my replacement phone to me the next day and to swap the data was pretty easy. Had a hard time resetting phone cause screen was completely damaged but talked to their techs and he helped reset it. Overall pretty easy to deal with and tech was great help.
I purchased a grind and brew coffee maker from Amazon. This product was made in China and had average reviews. I also bought the protection plan. After about 1.5 years, the filter bowl plunger spring came off, and I could not make coffee. I filed a claim, and the claim was accepted.
I can't believe i finally cracked a screen after over a decade of having cell phones. My last purchase, my seller recommended Asurion and I took it. Boy, did it pay off. I simply submitted a claim online, took my phone to Asurion recommended repair facility and within 2 hours had my repaired phone back, free of charge.
Loved it, loved it, loved it!jdjdjdjdhfhdhdjdjfjfhfjdkdjfbfnfjdjfh
Awesome! Awesome! Awesome! Awesome! Awesome! Awesome! Awesome! Awesome!
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Muy buena mucha amabilidaddefinitivamente los recomiendo gracias
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- Nashville,, TN
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members