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Asurion
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Asurion

asurion.com
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Overview

The company enjoys a strong reputation for its efficient and customer-centric service, with many customers praising the ease of filing claims and the promptness of repairs. The convenience of mobile repair options and the professionalism of technicians contribute significantly to positive experiences. However, some customers express concerns regarding price increases for replacement devices and occasional confusion about appointment requirements. Overall, the sentiment is largely favorable, highlighting a commitment to customer satisfaction, though there is room for improvement in communication regarding pricing and appointment logistics.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days
+228
How would you rate Asurion?
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Edwin D.
South Carolina
2 reviews
0 helpful votes
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Los mejores
April 29, 2023

Me repararon el celular en pocos dias y lo dejaron como nuevo.

Date of experience: April 29, 2023
Mirna J.
Maryland
1 review
0 helpful votes
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Excelente
January 4, 2023

Excelente servicio recibi y fue muy facil el proceso

Date of experience: January 4, 2023
Martha I.
Minnesota
1 review
0 helpful votes
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Super bien
September 27, 2022

Todo estuvo perfecto me gusto la facilidad con que pude hacerlo muchas gracias

Date of experience: September 27, 2022
Esliey F.
Missouri
1 review
0 helpful votes
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Excellent
January 4, 2023

Muy Buena la attention.pero mucho burocratismo te Mandan de un departmental otro

Date of experience: January 4, 2023
Rene E.
Texas
1 review
0 helpful votes
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Muy bueno
May 1, 2023

Excelente servicio, muy buen trato y buena comunicación

Date of experience: May 1, 2023
Luis R.
Puerto Rico
1 review
0 helpful votes
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Excelente
July 30, 2023

Resolvieron mi problema con prontitud gracias y instalaron una pantalla original

Date of experience: July 30, 2023
Rosalva K.
Texas
1 review
0 helpful votes
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Very easy
November 12, 2022

Me pareció muy fácil hacer el reclamo y rápido. Muchas gracias.

Date of experience: November 12, 2022
Leoncio N.
California
1 review
0 helpful votes
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Fantastic
January 10, 2023

Muy bien me parecio perfecto muchas gracias por su servicio

Date of experience: January 10, 2023
Nilsa A.
South Dakota
1 review
0 helpful votes
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Muy buen servicio
July 5, 2023

Gracias por su eficiente servicio muy recomendable

Date of experience: July 5, 2023
AJ H.
Arkansas
1 review
0 helpful votes
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Review
January 9, 2023

Good ¡!¡>$[%9%9%8$8%8=!/8==$8$8=7÷8=8%8=8 =/= 8=7#<'xdicjcid7fufih

Date of experience: January 9, 2023
Octavio S.
Mexico
1 review
0 helpful votes
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Bueno
October 13, 2022

Bueno no tardó mucho aunque los documentos si se complicaron un poco ingresarlos

Date of experience: October 13, 2022
Nancy A.
California
1 review
0 helpful votes
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Is perfect
November 19, 2022

Excelente estuvo todo muy facil gracias por su ayuda

Date of experience: November 19, 2022
Maikel V.
Pennsylvania
1 review
0 helpful votes
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Los mejores
July 8, 2023

Sin duda alguna son muy rápidos y profesionales gracias

Date of experience: July 8, 2023
Gloria P.
Illinois
1 review
0 helpful votes
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Excelente
December 22, 2022

Excelente servicio facilidad de reclamo todo muy bien

Date of experience: December 22, 2022
Marianela O.
Puerto Rico
1 review
0 helpful votes
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5 estrellas
October 20, 2022

Tengo un plan de seguro familiar, y mi experiencia a sido lo máximo. Ninguna queja. Excelente

Date of experience: October 20, 2022
Marisela S.
Arizona
1 review
0 helpful votes
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Los mejores
November 14, 2023

Todo fue tan rápido y muy buen trabajo. La mejor atención siempre

Date of experience: November 14, 2023
Jorge M.
Florida
1 review
0 helpful votes
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Gracias por el servicio
May 13, 2023

Estamos Extremadamente satisfecho con el servicio y la atencion

Date of experience: May 13, 2023
Carlos T.
New York
1 review
0 helpful votes
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Carlos
January 8, 2023

Muchas gracias todo fue un excelente servicio demasiado rápido

Date of experience: January 8, 2023
Angel L Y.
New York
1 review
0 helpful votes
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Se me perdió el celular
May 17, 2023

Me atendió muy amable el personal de asurion con lo que necesitaba

Date of experience: May 17, 2023
Jhovany S.
Pennsylvania
1 review
0 helpful votes
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Jss
June 20, 2024

Muy buena muy buena atención y muy amables todos

Date of experience: June 20, 2024
597 reviews are not recommended
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.

Company Representative

Courtney Fritchley
Courtney F.
Typically responds within 2 days
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