Asurion

Service request: *******956 I have bought a baseball bat from D icks Sporting Good with the warranty which is just out of manufacture warranty. I have uploaded the receipt when I bought it. The bat cracked and I am trying to get a replacement. System is now again asking to upload receipt and product which I did. But now it says something went wrong. There is no way to talk to a real person. Is this insurance legit?

I misunderstood how to present my license. To start with I had my license renewed. So, the only thing I had was my expired license and a temporary license receipt paperwork. This was not acceptable by Asurion Standards. Also, I was totally shocked that a retired Military I.D. that is indefinite and not expired couldn't be used. Banks use them and it was a total disappointment that someone that has served in the Military for twenty years is told his Retired Military I.D. is not accepted by them. I feel dishonored by that action.

GREAT!

MY PHONE WAS RUN OVER BY A CAR
THE GLASS SCREEN WAS COMPLETLY CRUSHED
I THOUGHT TIME FOR A PHONE DEPRESSED I WENT TO THE PHONE STORE TO BUYA NEW ONE AS I NEEDED ONE THAT DAY!

I WILL NEVER BE ABLE TO EXPLAIN THE EASE AND COMFORT DERIVED FROM THE CUSTOM TAILORED POLICY
I DID NOT KNOW
THEY HAD SAME DAY REPAIR SERVICE
SMALL FEE FOR REPLACING BROKEN SCREEN
I THOUGHT I HAD TO ORDER A REPLACEMENT!
NO NEED
29 DOLLARS COVERED THE REPAIR
NOT THE FULL DEDUCTIBLE
AND 1 HOUR LATER MY PHONE WAS LIKE NEW AGAIN!

THANK YOU AGAIN!
DOUG

As long as you have the order number of your claim, there customer service is fast and proficient. I had an email with in an hour with a paid return label for the broken product. Then as soon as I dropped off the item, I got home and found the refund email with the full refund. The customer service agent also told me as long as you have purchased an insurance plan ahead of time you can make as many claim for refunds as you need per year. Which is great! Other places say, even if you purchased a plan you can only make 3 max claims per year. That sucks! Because if you have a bad year, or if you have somthing like a powersurge that takes out more then 3 items then you loose out. This complany is great because like I said before as long as you purchased the coverage for that item ahead of time, you can make as many claims as needed!

Dropped my iPhone on a Thursday. Called them and was told it would be at my door the next night. It wasn't, so I called and spoke to three people who all told me WILDLY different stories about where my replacement was but I was promised by three people that I should have it the next day. This is day 4 and there is no shipping information on their website. And how TF can I prove that I have this insurance "site jabber"? How do I send a pic of my insurance that I have through my phone company?

I got an electric scooter "fixed" there. I should've been a simple fix, just swap the motor. They did. That wasn't bad it worked. For a day. After the day I had the same problem so I sent it back again. It came back with a motor from a 3rd party company. My scooter is supposed to go forward and 19 mph tops. I went to the road after reconnecting the head unit and brake (I have no idea how to connect a break so it took me an hour with no instruction from the company). I went to ride the scooter and the first time I got on and hit the throttle it did not move. I tried again and it tapped and tapped until finally it went backward knocking me off the scooter. When I got up I picked up the back wheel and it was going backwards. Also the head unit only read 12 mph. This company fail twice to repair my scooter and did a horrible job everytime. They're lucky I wasn't injured upon falling or I'd be suing. This company is horrible I do not recommend

Bought a new Samsung phone for 299
Bought a new Samsung phone for 299. Paid 70 for their warranty and while the phone wasn't working right away paid another 55 for "deductible".
A new phone broke and they give only 164 back!
Be warned!
They aren't nice to talk to on the phone either