Ordered a really cute pink faux leather jacket (got it for 50% off and free shipping which is EXTREMELY rare for Ashley Stewart!) and was excited when it finally arrived. And then I tried it on. The body of the jacket is fine and the length of the sleeves are fine but they are TIGHT. I noticed this seems to be a trend with the last few tops I've purchased from AS. They DO realize that plus size women don't have little bird arms, right? I know most would say size up, but the jacket fits fine. But those sleeves? Issa no for me. Think I'm gonna have to pass on purchasing from this retailer unless I can actually try it on first.

First time ordering from A. S and I was legit excited like wow fashionable clothes for plus size women ok. I'm in school for fashion design so believe me when I say I know how to correctly measure myself. I wanted them a little lose fitting so I sized up a few sizes which should have fit me perfectly. The dress I ordering was tight and looked disgusting! The shorts I ordered didn't even fit like? Are you kidding me? Both of the items were extremely cheap. A. S customer service is extremely $#*!ty. They told me I could return them and get $1 back even though I just spent 100+. I will never order anything from Ashley stewert again. Now I'm stuck with extremely cheap clothes I can't even wear. BEWARE AND STAY AWAY FROM THIS $#*!HOLE OF A COMPANY

I swore by Ashley Stewart's line of clothing years ago. I was pleased with every business suit or casual outfit i bought. I would recommend them every chance I got to every plus size woman I knew. Well, for the past two years, it has been hit or miss, and lately the quality fit and styles have been declining. I have bought so many pieces that are very poor quality, poor fit and horrible styles... nothing like they appear on the models in the photos on their website. Yet, I have remained loyal hoping for improvement in the production and quality of their products, To date, I have not seen any improvements, am not satisfied with my purchases, and my finances have suffered as I continue to buy from A, S, hoping to see improvement in the quality of the clothing. Of late, I've also experienced problems completing purchases online, and God forbid you try to get someone to help after certain hours and on the weekends. Immediate overall improvement is urgent, or Ashley Stewart is history.

A disgruntled customer

I don't know long some of you are shopping with Ashley Stewart as well as ordering on line I can have only good reviews for them, I recently shopping and ordering clothes from them during the summer during May to now October, 2018 I can only say I order n Monday I receive the shipments by wednesday afternoon. The quality of the dresses are excellent as well as their skirts and top. I call their customer service they are nice and helpful as well when I stop by in their store their salesperson are very friendly. To me they made me a very fashionable as heavy size dress woman due to medical conditions, Women of Large Size, please don't let negative of Ashley Stewart keep you away from their store step up and enter one of their stores and have your own experiences and Be dressed beautiful.

I had a 1484. 00 bill with Ashley Stewart and I paid $1463 of it at the beginning of my billing cycle, they not only made me wait 2 weeks to credit my account, they dropped me from$2100 down to$100 of credit! I was told we received news that your credit score had changed so this affects your credit with us, REALLY? But you received your payment. I had been a customer for over 20 years, but even if I hit the lottery I will never buy another item from them. This is what loyalty from Ashley Stewart looks like, well No Thanks!

I have noticed in the last couple of years how the style and quality of the clothes have changed. The items they are selling in the stores in Memphis, TN are of poor quality and ugly. To much long flaring arms and large attachments of sorts on the clothes. I used to love Ashley Stewart and have some beautiful suits I purchased some years ago. I still wear them and people will say where did you get that sharp pants suit ect. And when I say Ashley Stewart they don't believe it... and I tell them some years ago when they had nice things. They can give the Diva Dollars all they want, but business women and women who want nice things to wear to nice affairs wonn't shop there. The style and quality is terrible. Hire new buyers Ashley Stewart before you end up out of business!

I have account with the company and have ordered quit a few things from them however the quality is not what it was when we had a brick and mortar store in my city. The customer service was awesome at the store near me and they just came in and shut them down without any warning. I like to purchase the jeans because not many places sell tall's. The items other than the jeans look nothing like it does online. The fabric is cheap. After paying off my bill on time I was charged a $29 late fee. Instead arguing with them I closed my account. I will find another store to purchase my jeans from in the future.

Went into the Ashley Stewart in Markham, Illinois. It was the worst experience ever, I went in to inquire about a dress and the lady I was trying to speak with was really rude. While I was talking to her she just started talking to someone about a party. Tried to try on a dress couldn't get them to open the fitting room so I just hung the dress on the first available rack and exited the store. This location has very horrible service.

This clothing store has the worst customer service ever for both in-store and online. They do not honor their in-store signs.. and online service always send the incorrect items only to hustle you out of more money for shipping and handling or worst keep items you can't fit or don't like.. also, Everything in their store is final sale! Just because Ashley Stewart's can't seem to handle their inventory doesn't mean the consumer should have to suffer for your mismanagement!

Ashley Stewart is a rip off... I have an account with them and I have spent thousands of dollars with them. I did a balance transfer to clear my balance well before my due date and they are charging me a late fee and finance charges. The customer service is horrific. I have never dealt with a company that is so unwilling to help a customer of the past 4 years who buys from them seasonally. I will no longer support a company that is not customer friendly.

I am a repeat customer of Ashley Stewart. I've spent hundreds of dollars on a bunch of shipments. I have several items I want to return that either didn't fit or that I didn't like once I received the item. I was told that I can only return items 30 days from the ORDER date; not even the RECEIVED date. So actually I only have about 10-15 days to return items since they don't usually arrive for about 2 weeks from when I order them. I asked them specifically..."So does this mean I am stuck with items that I don't like, that don't fit me because it's past the 30 days from when I ORDERED? Her response was Yep... that's the policy. Needless to say I will NEVER order from here again. The return policy is not customer friendly at all.

I ordered a pair of boots size 12 when I received my order it was the wrong size a size 9 I called customer service she was nice and told me I had to take a picture of the box and email etc. I did they apologize for the mix up and since it wasn't my fault they would send me a label so I wouldn't have to pay I really wanted those boots so I reordered the same boots and OMG! I received the wrong size again I took pictures of both boxes. They apologize for the mix up I was told I would receive another label to send back that order so I waited for almost a month No labels so I email them again telling them I never received the labels and I ask could they email me the labels they did I sent back both boxes of boots and what made me up set with this company they had the nerve to charge me for returning the boots when clearly it wasn't my fault they missed up twice and keep part of my money and then I noticed that they only had one return showing I email them again asking about the second pair of boots and I received an email that said I'm sorry but you didn't return two pairs Thank God I had a postal receipt showing I had sent them two box this has left a very bad taste in my mouth for this company

I thought I found a nice plus size store so I decided to give it a go since I am from Canada and with the exchange rate it would cost me more but I thought what the heck, the clothing looked beautiful in the photos but was very disappointed. I bought 4 tops and only 1 was good. The rest, the quality was terrible, the sizing is totally off. I went by their measurement chart according to bust sizing but when I got them they were way to big, the sleeves were so long like almost a foot longer than my arms. The fringe black top looked nice on the model but when I got it today all the fringes were attached, I had to take them apart some of them were sewn to the garment and I had to carefully cut it away. The fabric is so thin and cheap for what I paid for. I will never never never order anything from this company. I will stick with my Canadian stores where I know the sizing is correct and the quality is good. So disappointed in these clothing that come from China.

Ashley Stewart Holiday experience was horrible. I placed 3 orders from cyber Monday til a week before Christmas and at least two items from each order wasnt in stock after I ordered. Thats ridiculous. Now I have a trip to take Friday and I just opened a package where I ordered some boots and it the wrong darn boots. Im so heated. The freakin warehouse and online depart needs to communicate or Ashley Stewart needs a better darn system.

Ordered on Cyber Monday online 11/26 and 11/27... most items were "out of stock". Finally found a few pieces and settled for them. I received an email on 12/5 stating shipping was running behind then an email immediately following stating "items were not longer available" after my card has been charged for all the items. Next, they send an email stating they shipped a jogging suit top but the bottoms are not available. I emailed customer service "The Ashley Stewart Team" and no response as of today. Oh by the way, the other items I ordered separately I just got an email, "the items are no longer available". Now, I spent my Cyber shopping on a site that does not produce its products and missed the sales at another retailer due their deceptive business practices! Be aware!