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Ashford

Overview

Ashford has a rating of 4.7 stars from 5,470 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service and fast delivery. Ashford ranks 2nd among Watch sites.

This company responds to reviews on average within 16 days

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14,482 reviews
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How would you rate Ashford?
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Washington
1 review
0 helpful votes
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I would buy from Ashford again!
May 15, 2025
Updated review

Ashford has a great selection of products at good prices. The website is easy to navigate with good response time when gathering information about the product you are interested in. Checking out and purchasing, provides essential information.

Date of experience: May 5, 2025
Ashford W. Ashford Rep
5 days ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


You had what I was wanted to buy
May 5, 2025
Previous review

You had what I was wanted to buy. Also, your website was easy to navigate.

Date of experience: April 25, 2025
California
1 review
0 helpful votes
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Great prices and selection.
May 13, 2025

Ashford has been great! I have purchased several watches from them in the past couple of years and they always arrive quickly and exactly as pictured on the web site. In one case the watch arrived defective and I was able to return it to them for a full refund without any issue or push back..

Date of experience: May 3, 2025
Ashford W. Ashford Rep
7 days ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!

Utah
3 reviews
4 helpful votes
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Xlnt Prices and Selection
May 18, 2025
Updated review

Find your watch somewhere else but always come to Ashford to see if they have it in stock if you want to save money. These are genuine pieces, perfect condition, factory warranty. Most of their pieces sell very quickly, so you have to be aggressive when you see the one you want. If you're into watches, I recommend checking back at least once a week to see the new stock. Great company, And they also accept returns pretty easily.

Date of experience: May 8, 2025
Ashford W. Ashford Rep
1 day ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Xlnt Prices, Fast Shipping
April 3, 2025
Previous review

Great way to buy name brand, wonderful watches for much less

Date of experience: March 24, 2025
Michigan
1 review
1 helpful vote
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Always a good deal for qualitie prodaucts
May 17, 2025
Updated review

I've got several watches through the years and they have always always ended being excellent. No refurbished watches that were returned once, as far as I can tell. I've got a Tissot PRS 516 that was bought from here in early 2021. It is still my favorite watch. Even though I've got more expensive ones now. Maybe because it was my first Swiss Automatic watch.

Date of experience: May 7, 2025
Ashford W. Ashford Rep
3 days ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Always fast and sweet
May 7, 2025
Previous review

Watches are some of my favorite brands. Always shiny and work perfectly. Swiss watches are sweet.

Date of experience: April 27, 2025
Illinois
1 review
1 helpful vote
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Happy Customer
April 20, 2025

I was a bit suspicious at first given that the price for this Hamilton watch was nearly 1/2 what other sites had it listed but I'm glad I took the chance as the watch is in perfect shape and was shipped to me quickly without hassle. I'm already eyeing my next purchase with them

Date of experience: April 10, 2025
California
1 review
0 helpful votes
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Summarized by the title: Ashford offered Maui Jim sunglasses at some of the lowest available prices and delivery them in a short time. Buying them is usually the only way for me to try the frames, so this enabled me to sample a few. Picking the ones that fit me best, I purchased more at good prices.

Date of experience: April 22, 2025
Ashford W. Ashford Rep
3 weeks ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


Many Purchases With Ashford = Great Deals
April 11, 2025
Previous review

I purchased a watch at a very good price, and I expect it to arrive soon. As with all previous Ashford purchases, the process was easy and quick.

Date of experience: March 15, 2025
New York
1 review
0 helpful votes
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Great Website
May 12, 2025

The website is easy to navigate & the prices are great. I ordered a pair of sunglasses for my husband from here a few weeks ago but he isn't really thrilled with the style I chose so I'm getting a different style this time.

Date of experience: April 16, 2025
Ashford W. Ashford Rep
1 week ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

California
1 review
1 helpful vote
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Thank you for good business.
April 28, 2025
Updated review

I had a truly excellent experience dealing with Ashford. Their customer service was prompt, professional, and incredibly helpful throughout the entire process. The product exceeded my expectations in both quality and value. Based on this experience, I will definitely be a returning customer and look forward to doing business with them again in the future.

Date of experience: April 18, 2025

I find really easy to place the order
April 17, 2025
Previous review

I find really easy to place the order. I gave four starts since I could not get better discount

Date of experience: April 7, 2025
Florida
1 review
0 helpful votes
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Excellent service
April 29, 2025
Updated review

My experience was fantastic and I will be doing business with them at any time and hopefully they remain the same or better and keep up the good work, I'm looking forward to do business with you guys soon and thank you for excellent service.

Date of experience: April 19, 2025

It was a good shopping experience but since it's first...
April 19, 2025
Previous review

It was a good shopping experience but since it's first time I have much to say maybe time, I will be having much more to say and that everything go smoothly.?

Date of experience: April 9, 2025
Iowa
1 review
0 helpful votes
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Luminox Manta Ray
April 14, 2025

I bought a Luminox Manta Ray a few weeks ago and it is actually really nice but the bracelet clasp pops open anytime you wear it. I contacted them and they worked with me for a resolution that was very fair and worked out great. Thank you Ashford, I will order again soon :)

Date of experience: March 31, 2025
Jacob H. Ashford Rep
1 month ago

Hi Casey,

Thank you for your feedback, and we apologize for the issue with your Luminox bracelet. We understand the frustration and appreciate your patience. Our team has already responded via email, and we’re here to assist further if needed.

Best regards,

Ohio
1 review
0 helpful votes
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Prompt delivery.
May 17, 2025
Updated review

This was an easy purchase. I took mine to a local jewelry store to have one link removed. I like all my new Bucherer watches but the gold and stainless steel one is my favorite. I found a maker of black alligator straps in Guangdong China named Hu to convert one of the watches to a leather strap model for wearing with a suit or tuxedo.

Date of experience: May 7, 2025
Ashford W. Ashford Rep
3 days ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Easy checkout
March 31, 2025
Previous review

Easy checkout.

Date of experience: March 21, 2025
Florida
1 review
0 helpful votes
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Not crazy about shipping policy
April 16, 2025

It's an okay website, I would shop all retail websites for the best prices. Oddly it often comes down to no shipping costs for the consumer that makes me come back as a repeat customer. No free shipping for me on this purchase!

Date of experience: April 6, 2025
Jacob H. Ashford Rep
6 days ago

Thank you for your feedback! We work hard to offer the best possible prices on our products, which is why we do charge shipping on certain order amounts. It's part of how we’re able to keep our prices so low across the site. That said, we truly appreciate your continued business and support!

Best regards,

Washington
1 review
0 helpful votes
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Quick and easy
May 1, 2025

Shipping was quick and the buy process was very easy. Communication via email regarding updates to my order were excellent. My watch was shipped the same day I ordered it!

Date of experience: April 21, 2025
Florida
1 review
0 helpful votes
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Overall Ashford Experience
April 17, 2025

Ashford's website is very organized and user-friendly. I have known of Ashford for over 20 years, and the shopping experience has greatly improved. It is very easy to locate products. I will recommend.

Date of experience: April 7, 2025
Texas
1 review
0 helpful votes
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Trust worthy and easy to work with
April 18, 2025

Got my watch relatively quick and the quality was worth it! This was the first time i used this website and my expectations were exceeded. I do plan on ordering more stuff in the future from this provider.

Date of experience: April 8, 2025
Connecticut
1 review
0 helpful votes
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Fast delivery, fantastic service
April 6, 2025

Originally ordered the same watch from another online retailer (you all know who I'm talking about) and it took 3 weeks for them to update me saying it was on the way then out of stock. Ordered same watch from Ashford and was delivered on 3 days. Would 1000% order again.

Date of experience: March 27, 2025
Michigan
1 review
0 helpful votes
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Excited only to be disappointed
April 17, 2025
Updated review

I was excited about getting the frames I needed. It was possible that there wasn't enough information to pick the correct size. The style and brand was correct. However the color I wanted wasn't available. Also I was doing because the size was much smaller than what I expected and needed. Hopefully I can get a quick response so that I can return them in a timely manner.

Date of experience: April 7, 2025
Jacob H. Ashford Rep
1 month ago

Hi Kiana

Thank you for your feedback, and we truly apologize for the initial frustration and delay in response. We understand how important it is to receive the correct size and color, especially when you’re excited about a purchase.

We’re glad to let you know that the issue has since been taken care of. If there’s anything further we can do to assist or improve your experience, please don’t hesitate to reach out. Your satisfaction is very important to us, and we appreciate your patience.

Best regards,


Couldn't find what I was originally looking for but...
April 2, 2025
Previous review

Couldn't find what I was originally looking for but I found a decent alternative. And the price was fair.

Date of experience: March 23, 2025
Maryland
1 review
0 helpful votes
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Excellent services from buying to returning
March 30, 2025
Updated review

I'm an Ashford's loyalty customer for more than 10 years. My orders are range from watches, bags & sunglasses which I had always received the satisfied merchandises. I'm continuing to buy the Ashford merchandises whenever I need.

Date of experience: March 20, 2025

I'm regular Ashford's customer for many years
June 9, 2024
Previous review

I'm regular Ashford's customer for many years. I recommend Ashford for potential customers. Services - Delivering are rate 5 stars

Date of experience: May 30, 2024
California
1 review
0 helpful votes
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Reliable Service
March 20, 2025

Ashford provided a seamless shopping experience with clear product descriptions and competitive pricing. The sunglasses arrived in perfect condition, well-packaged, and as described. I would definitely shop here again.

Date of experience: March 10, 2025
California
1 review
0 helpful votes
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Over several years…
March 20, 2025

I have bought some great watches here and on several occasions gripped them for a profit. Never had a bad experience. That may not have what you want- but if they do, it will be cheaper. Great quality and rapid secure shipping.

Date of experience: March 10, 2025