Ashford has a rating of 4.7 stars from 5,470 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service and fast delivery. Ashford ranks 2nd among Watch sites.
Ashford has a great selection of products at good prices. The website is easy to navigate with good response time when gathering information about the product you are interested in. Checking out and purchasing, provides essential information.
You had what I was wanted to buy. Also, your website was easy to navigate.
Ashford has been great! I have purchased several watches from them in the past couple of years and they always arrive quickly and exactly as pictured on the web site. In one case the watch arrived defective and I was able to return it to them for a full refund without any issue or push back..
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Find your watch somewhere else but always come to Ashford to see if they have it in stock if you want to save money. These are genuine pieces, perfect condition, factory warranty. Most of their pieces sell very quickly, so you have to be aggressive when you see the one you want. If you're into watches, I recommend checking back at least once a week to see the new stock. Great company, And they also accept returns pretty easily.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Great way to buy name brand, wonderful watches for much less
I've got several watches through the years and they have always always ended being excellent. No refurbished watches that were returned once, as far as I can tell. I've got a Tissot PRS 516 that was bought from here in early 2021. It is still my favorite watch. Even though I've got more expensive ones now. Maybe because it was my first Swiss Automatic watch.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Watches are some of my favorite brands. Always shiny and work perfectly. Swiss watches are sweet.
I was a bit suspicious at first given that the price for this Hamilton watch was nearly 1/2 what other sites had it listed but I'm glad I took the chance as the watch is in perfect shape and was shipped to me quickly without hassle. I'm already eyeing my next purchase with them
Summarized by the title: Ashford offered Maui Jim sunglasses at some of the lowest available prices and delivery them in a short time. Buying them is usually the only way for me to try the frames, so this enabled me to sample a few. Picking the ones that fit me best, I purchased more at good prices.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
I purchased a watch at a very good price, and I expect it to arrive soon. As with all previous Ashford purchases, the process was easy and quick.
The website is easy to navigate & the prices are great. I ordered a pair of sunglasses for my husband from here a few weeks ago but he isn't really thrilled with the style I chose so I'm getting a different style this time.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I had a truly excellent experience dealing with Ashford. Their customer service was prompt, professional, and incredibly helpful throughout the entire process. The product exceeded my expectations in both quality and value. Based on this experience, I will definitely be a returning customer and look forward to doing business with them again in the future.
I find really easy to place the order. I gave four starts since I could not get better discount
My experience was fantastic and I will be doing business with them at any time and hopefully they remain the same or better and keep up the good work, I'm looking forward to do business with you guys soon and thank you for excellent service.
It was a good shopping experience but since it's first time I have much to say maybe time, I will be having much more to say and that everything go smoothly.?
I bought a Luminox Manta Ray a few weeks ago and it is actually really nice but the bracelet clasp pops open anytime you wear it. I contacted them and they worked with me for a resolution that was very fair and worked out great. Thank you Ashford, I will order again soon :)
Hi Casey,
Thank you for your feedback, and we apologize for the issue with your Luminox bracelet. We understand the frustration and appreciate your patience. Our team has already responded via email, and we’re here to assist further if needed.
Best regards,
This was an easy purchase. I took mine to a local jewelry store to have one link removed. I like all my new Bucherer watches but the gold and stainless steel one is my favorite. I found a maker of black alligator straps in Guangdong China named Hu to convert one of the watches to a leather strap model for wearing with a suit or tuxedo.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
It's an okay website, I would shop all retail websites for the best prices. Oddly it often comes down to no shipping costs for the consumer that makes me come back as a repeat customer. No free shipping for me on this purchase!
Thank you for your feedback! We work hard to offer the best possible prices on our products, which is why we do charge shipping on certain order amounts. It's part of how we’re able to keep our prices so low across the site. That said, we truly appreciate your continued business and support!
Best regards,
Shipping was quick and the buy process was very easy. Communication via email regarding updates to my order were excellent. My watch was shipped the same day I ordered it!
Ashford's website is very organized and user-friendly. I have known of Ashford for over 20 years, and the shopping experience has greatly improved. It is very easy to locate products. I will recommend.
Got my watch relatively quick and the quality was worth it! This was the first time i used this website and my expectations were exceeded. I do plan on ordering more stuff in the future from this provider.
Originally ordered the same watch from another online retailer (you all know who I'm talking about) and it took 3 weeks for them to update me saying it was on the way then out of stock. Ordered same watch from Ashford and was delivered on 3 days. Would 1000% order again.
I was excited about getting the frames I needed. It was possible that there wasn't enough information to pick the correct size. The style and brand was correct. However the color I wanted wasn't available. Also I was doing because the size was much smaller than what I expected and needed. Hopefully I can get a quick response so that I can return them in a timely manner.
Hi Kiana
Thank you for your feedback, and we truly apologize for the initial frustration and delay in response. We understand how important it is to receive the correct size and color, especially when you’re excited about a purchase.
We’re glad to let you know that the issue has since been taken care of. If there’s anything further we can do to assist or improve your experience, please don’t hesitate to reach out. Your satisfaction is very important to us, and we appreciate your patience.
Best regards,
Couldn't find what I was originally looking for but I found a decent alternative. And the price was fair.
I'm an Ashford's loyalty customer for more than 10 years. My orders are range from watches, bags & sunglasses which I had always received the satisfied merchandises. I'm continuing to buy the Ashford merchandises whenever I need.
I'm regular Ashford's customer for many years. I recommend Ashford for potential customers. Services - Delivering are rate 5 stars
Ashford provided a seamless shopping experience with clear product descriptions and competitive pricing. The sunglasses arrived in perfect condition, well-packaged, and as described. I would definitely shop here again.
I have bought some great watches here and on several occasions gripped them for a profit. Never had a bad experience. That may not have what you want- but if they do, it will be cheaper. Great quality and rapid secure shipping.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!
Answer: Good day, I can see this 2 items are not the exact same model. AN has in ther site MODEL: A136AAA-NR-P974NR2. Since they are not the exact same version some differences may be present. Could you let me know if you have more specific question? Would be a pleasure to assist you.
Answer: Dear Jay, Thank you for reaching out. We are very proud to carry a wide collection of Rado Watches at great prices. You can search for the model you like at ashford.com or call us for guidance in case you would want one of our Customer Service Experts to assist you. Let me know if you have any further question. I stay at your service.
Answer: Dear Yasmin, For USA orders we have a 30 day return policy, for pre-owned items 14 days. All items sold by Ashford are 100% genuine and authentic with their original serial numbers intact. Additionally, all items sold by Ashford are brand new, unworn and free of defects, unless they are clearly described as "Certified Pre-Owned." All new Ashford items include original packaging, and care manuals. You can verify this at local watch shops or with serial numbers with the manufacture.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.