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ASAP TicketsReviews 8,066

4.8

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From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+254
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,234
quality
3,454
This company responds to reviews on average within 0 days

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New York
1 review
0 helpful votes
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Professional Service
February 5, 2021

We had an issue that has been professionally resolved, Our flights were cancelled due to Corona and it took a little while but a full refund was processed today.
My trust has been restored, looking forward to doing business with you again.
Thank you

Date of experience: February 5, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Abe, We’re sorry to hear about your experience. Please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!

Florida
1 review
0 helpful votes
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Trey is amazing
February 6, 2021

Trey is such a wonderful agent. He helped me during late evenings and even weekends without showing any signs of impatience. For my next booking I will ask for him and will share his contact details with few of my friends. He is a gem for ASAP tickets.

Date of experience: February 5, 2021
Texas
1 review
0 helpful votes
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EXCELLENCE IN SERVICE
February 5, 2021

The agent that attended to me by name Shilon, was very knowledgeable in the business. The service was extraordinary, good customer service, good public relations, excellent rate. I have already recommended some of my friends to her.

Date of experience: February 3, 2021
Florida
1 review
27 helpful votes
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If zero stars were an option
January 27, 2021

If zero stars was an option, that's what I'd select but it's not. I bought tickets for a family trip to Italy over a year ago and I sit here still not reimbursed. Over $4,200 in tickets! We purchased travel insurance but were told we'd still get a $250 fee removed from the ticket prove per ticket. I've called them countless times to no avail. I had filed a dispute with my credit card company but was then told by Carlisle to cancel, only to find out they still weren't going to refund me the full amount. I would not recommend purchasing from this company. It's a fraudulent company. Don't do it!

Date of experience: January 27, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Christine, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!

Pennsylvania
1 review
8 helpful votes
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I had a bad experience with this agency. I definitely wouldn't recommend anyone to this company. I had paid for a travel care plan for insurance sake any unforeseen circumstances were to arise it would cover me for free. They didn't. Trying to get a hold of an agent? That took forever and once you did they took delayed responses. They just don't care about the consumers pockets. Just don't pay for the insurance it's a waste of time and money.

Date of experience: January 26, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Miguelina, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!

Georgia
1 review
6 helpful votes
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ASAPTICKET: THEY'RE THE BEST& TRUSTWORTHY
January 26, 2021

Asapticket: I bought a ticket 11 months ago (in March 2020) with them and I was unable to travel or used it that time. They kept &secured my tick for almost 11 months and I was able to used the tickets this month &year 2021. Per Asapticket agent advised, I pay about $ 79.00 tickets protection plan on the ticket, Asapticket saved me thousands of dollars, it's secured my ticket for almost a year.
Their services agents are very professional s. I want to mention Evans one of their services agent: Evans was very professional, and trustworthy guy: he help me by getting( my ticket exchange from original destination to other destinations which came in as my trip arrangements changed. They're very trustworthy,
People they responded to call back promptly and gave me the best services i needed (for my trip that's air-tickets). I will book& buy airticket with them again.
Thanks.its John.

Date of experience: January 25, 2021
Georgia
1 review
0 helpful votes
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Zoran
January 23, 2021

Zoran had excellent customer service and is very professional, courteous, and attentive to what is important.

Date of experience: January 23, 2021
California
2 reviews
0 helpful votes
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All taken care of
January 23, 2021

I had absolutely no problems with the tickets. All stated claims of the agent were met. Im happy.

Date of experience: January 23, 2021
Louisiana
1 review
0 helpful votes
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Everything went so well! Thank You!
January 21, 2021

From the time of ordering my tickets with Belford he was very helpful and very polite and my travels plans that were made was so nice.

Date of experience: January 21, 2021
California
1 review
0 helpful votes
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Good price and very efficient
January 20, 2021

Excellent service and very detailed to avoid mistakes

Date of experience: January 20, 2021
Texas
1 review
0 helpful votes
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Presently pleased
January 20, 2021

Very helpful and always gave call backs. Very respectful and willing to help above and beyond

Date of experience: January 20, 2021
Florida
1 review
0 helpful votes
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Very helpful and patient
January 20, 2021

Very helpful and patient getting me my flight even though there were some things I misunderstood and got upset over. He calmly explained and got everything together for me!

Date of experience: January 19, 2021
Kentucky
1 review
0 helpful votes
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Great service
January 15, 2021

My wife ordered airline tickets for me and they were helpful in finding me tickets that I needed for two days later. They were reasonably priced as well. Samson was the gentleman who helped us and he was very nice.

Date of experience: January 15, 2021
Texas
1 review
1 helpful vote
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Airline tickets
January 15, 2021

Definitely using them again. Saved $400 on a one-way ticket. Wish I would have found them sooner! Representative walked me through each and every step and even asked if I was on a computer or phone so that he could guide me along the process step-by-step! BEST CUSTOMER SERVICE EVER! Representative was patient and constantly asked if I understood which I appreciated!

Date of experience: January 14, 2021
Maryland
1 review
0 helpful votes
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I am very satisfied with their service, most especially from travel agent Jamal. He was patient and did his job excellently even as I was asking him questions that had nothing to do with his job. I will definitely recommend this company to anyone that needs travel help, they know exactly what they are doing especially travel agent Jamal.

Date of experience: January 14, 2021
Michigan
1 review
1 helpful vote
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Buyer Beware
January 13, 2021

Please do extensive research about this company before you give them your money. Plenty of testimonials on YouTube and other media.

Date of experience: January 13, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Teddy, as per our records, your issue has been resolved. We would like to apologize for the frustration you've been experiencing recently and thank you for your patience. We are truly sorry for the inconvenience and hope to offer you better services in the future.

Georgia
2 reviews
0 helpful votes
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Our initial issue came about because of the pandemic. Nobody had prepared for this. Traveling to another country was impossible. ASAP Travel, working very hard, was able to get a refund from the airline. It took over a year, I appreciate the assistance of ASAP Travel and because of their unique and thorough knowledge of travel to and from the US to Asia, their service will be used again. I had used them in the past, before the Wuhan virus, and they were great... They stood by their product and I will use them in the future. Thank you ASAP Travel for your help!

Date of experience: January 10, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Geo, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!

Missouri
1 review
0 helpful votes
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Dedicated Agents
January 8, 2021

Great customer service, and our agenda was very detailed, diligent and responsive. Great experience, and we will will definitely go with them again.

Date of experience: January 7, 2021
North Carolina
1 review
7 helpful votes
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I've now gotten two different tickets from ASAP both within 3 days of my departure. They literally saved me hundreds of dollars! I use to use Expedia, not anymore! I really enjoy talking to ASAP representatives while making my travel plans, they make sure there are no mistakes with your travel arrangements and work diligently to help you out. I was skeptical using them before, but I will never use anyone else again! Pack your bags and have a great flight like my granddaughter & I did!

Date of experience: January 7, 2021
Florida
1 review
1 helpful vote
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It was my first time trusting these promotional deals. I was very hesitant, however, due to the extremely kind warm and welcoming attitude of the representative chasrit. L, I was given a peace of mind and calmness that helped me complete the transaction. With honest faithfulness in the transaction. Thank you!

Date of experience: January 3, 2021