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ASAP TicketsReviews 8,066

4.8

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From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+254
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,234
quality
3,454
This company responds to reviews on average within 0 days

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Georgia
1 review
1 helpful vote
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Service experience
March 11, 2021

Excellent service was provided by representative Roddik. Very knowledgable, patient and honest person. Very satisfied.

Date of experience: March 11, 2021
Illinois
2 reviews
1 helpful vote
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Lot of Ease
March 8, 2021

Very patient to answer all questions, provide enough time & tips for low priced tickets. They do not pressurize, understand our need and suggest the best plan of the journey and help till you get satisfied until they confirm tickets.

Date of experience: March 8, 2021
Illinois
1 review
0 helpful votes
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Satisfied Customer
March 8, 2021

He assisted me with what i needed and Gave a nice discount. I Highly Recommend To Book Flights With AsapTickets!

Date of experience: March 6, 2021
Texas
1 review
0 helpful votes
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Great job
March 4, 2021

I like asap services, I recommend it to anyone.
They update client's and always ready to service their customers.

Date of experience: March 3, 2021
Virginia
1 review
1 helpful vote
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Langston is a perfect example of what a great customer service representative should be! He's very pleasant and courteous and went above and beyond to assist me in my travel needs. I will only use his service from now on!

Date of experience: March 3, 2021
Florida
1 review
0 helpful votes
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Give Walker a Pay Raise Asap he is the best Representative made sure I got the cheapest flight from Baton Rouge, Louisiana to Minneapolis he was fast very careful and helped every step of the way

Date of experience: February 28, 2021
Wyoming
1 review
0 helpful votes
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They call back in days. They are not smart at their job. Takes days to even rebook a flight.
Very very Poor service.
Not recommended.

Date of experience: February 26, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Andrew,
Thank you for contacting us. We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers so we'd love to learn a little bit more about what prompted you feedback. Please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com for investigation.
Thank you.

California
1 review
0 helpful votes
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Purchasing Flight tickets
February 25, 2021

I am satisfied with the servic you provided. I have used your service before and it has never changed, extremely satisfied with the results.

Date of experience: February 25, 2021
Tennessee
1 review
0 helpful votes
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If you enjoy travel for the best price possible, and the least work on your part then go to ASAP tickets.

Here is the proof:
Subject: Travel Tickets - Flight to *
Date: Thu, 25 Feb 2021 11:44:16 -0800

Dear Customer,

Your tickets to Liberia have been issued.

As of now your recommended check in time with the airline at the airport is *.

Please reconfirm the current schedule with the airline 72 hours prior to your departure as the airlines frequently change the times, dates, and or flight numbers.

Please use the link below to view your flight itinerary:
Passenger name Ticket number
*

*Personal information redacted by admin

Date of experience: February 25, 2021
Maryland
1 review
2 helpful votes
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Terrible
February 24, 2021

This company is out to get money and then do not deliver. Once they have robbed you, they disappear. I needed to exchange a ticket so I called. They connected me to several people who did not help. Then the one person who "helped" reserved a ticket that he never booked. I called the airline who told me the booking agency cancelled the reservation. I found out AFTER he tried to delay my ticket and charge me more money. In the end, I booked the return ticket with the airline directly as they did not help at all, let alone in time. They owe me money back for an unused ticket.

Date of experience: February 24, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,
Thank you for your feedback. Kindly send us your booking details at feedback@asaptickets.com for a through investigation of the issue.
Thank you.

Florida
1 review
0 helpful votes
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Fields. *******@asaptickets helped last minute for affordable ticket. Excellent service and also quick service.

Date of experience: February 24, 2021
California
1 review
0 helpful votes
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Excellent service
February 25, 2021

This travel service compay is 100% legit. Glydel, my contact agent, was very helpful, knowledgeable, polite, outgoing person. It was such a pleasure dealing with her with my travel needs. I strongly recommend her. I will deal with them again and again in the future to help me with my travel needs.

Date of experience: February 24, 2021
Canada
1 review
0 helpful votes
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Booking my ticket..
February 25, 2021

I really appreciate the agent that I talked is very helpful and I will introduce this site to the other travellers. Thank u so much Ethan...

Date of experience: February 24, 2021
District of Columbia
1 review
0 helpful votes
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Very satisfied good customer service
February 19, 2021

Great customer service the agent was helpful
He reserved my ticket and also give me advice to insure the ticket incase of sickness or anything

Date of experience: February 19, 2021
Texas
1 review
0 helpful votes
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Delta
February 21, 2021

Delta was so awesome and helpful... great customer service... I will most definitely be calling back. Thank you

Date of experience: February 19, 2021
North Carolina
2 reviews
0 helpful votes
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Air travel best pricing
February 19, 2021

Agent helpful, fast and excellent pricing. I sure will recommend them. Do not rush with first agent, they keep sending better pricing all the time.

Date of experience: February 18, 2021
Minnesota
1 review
0 helpful votes
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Highly Recommended
February 18, 2021

I don't travel too often. But with Glenda's help, I will certainly do more traveling. It was safe. Xox

Date of experience: February 17, 2021
Ohio
1 review
0 helpful votes
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WORST COMPANY EVER
February 13, 2021

I booked a ticket with ASAP TICKETS last year. They SCAMMED ME by their employee, Stanley P *******943). I booked one ticket (for one thousand something dollars) with them, but they took my money for TWO tickets & charged me (2,000 something dollars) I had called customer service three times! The first time, they hung up on me. The second time, I was transferred to the manager & he kept blaming it on me & saying it's my fault. The third time the manager didn't answer my calls! They lied to my credit card company & said that I did book two tickets. So I had to send my credit card company the originals documents & receipts I saved to get my money back! THEY LIE, SCAM, AND THEIR EMPLOYEES, SUPERVISORS, AND MANAGERS STEAL MONEY!

Date of experience: February 13, 2021
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your feedback. Kindly send us your booking details at feedback@asaptickets.com for a through investigation of the issue.

North Carolina
2 reviews
0 helpful votes
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Fraud
February 7, 2021

I used the company for a mission trip and due to covid the flight was cancelled. Asap is trying to keep the travel credit the airlines has already send to them. It boils down to them trying to steal my money and sell the credit to another customer. Do not use this company

Date of experience: February 7, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Timothy, Please accept our apologies for any delays caused by the overwhelming number of cancellations and refunds. Your request is still in progress and one of our representatives will contact you.

California
1 review
0 helpful votes
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Refund
February 6, 2021

This company has awful customer service, bad, bad customer service. I booked tickets to France but with the COVID lockdown I had to cancelled my trip. I got insurance with the purchased and they won't process the refund. I've been waiting for 8 months and after speaking to the airline, I learned that ASAP has to file out a form online requesting the refund which has been approved by the airline but asap needs to do it on their end. I had been in a three way call between the ASAP agents and the airline so they can explain to them how to request the refund and they just won't do it. I feel like this is a scam to be honest.

Date of experience: February 6, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Vivian, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!