business logo of ASAP Tickets

ASAP TicketsReviews 8,066

4.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+254
How would you rate ASAP Tickets?
grey star
grey star
grey star
grey star
grey star

ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,234
quality
3,454
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Phillip W.
Unfollow Phillip W.
Share Review
Report Review

Green
January 4, 2021

Incredible they worked hard to charge me more than what they said they would but in the end I'm going to get some poonanny up out of Cali so I got to give it to my man green!

Date of experience: January 3, 2021
Washington
1 review
0 helpful votes
Follow Eliza O.
Unfollow Eliza O.
Share Review
Report Review

Excellent
December 30, 2020

Very helpful. Aj was very patient when I wasn't.
Thank you for the big help booked my flight. I highly recommend this site

Date of experience: December 29, 2020
Minnesota
1 review
0 helpful votes
Follow Akossiwa K.
Unfollow Akossiwa K.
Share Review
Report Review

Flight tickets
December 28, 2020

I have been a customer for this agent for many years, they always delivered an excellent customer service. Zendaya is the best

Date of experience: December 27, 2020
Virginia
1 review
5 helpful votes
Follow Maria R.
Unfollow Maria R.
Share Review
Report Review

TRAVEL TO PHILIPPINES
December 25, 2020

Agent Clutch is very approachable and patient. Specially when looking for a better price and stops of your flight or trip. Complete details and answering my inquiries appropriately. Well recommended.

Date of experience: December 25, 2020
Texas
1 review
1 helpful vote
Follow Amer T.
Unfollow Amer T.
Share Review
Report Review

The worst experience costumer service experience l will never buy tickets from this place again. Bad

Date of experience: December 24, 2020
Candice J. — ASAP Tickets Rep
over a year old

Dear Amer, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!

Texas
1 review
0 helpful votes
Follow Osman F.
Unfollow Osman F.
Share Review
Report Review

Satisfied Customer
December 22, 2020

The salesperson was very cordial and very professional and offered alternatives where I had problems with presented choices.

Date of experience: December 22, 2020
New York
1 review
0 helpful votes
Follow Manny C.
Unfollow Manny C.
Share Review
Report Review

Very, very good Service!
December 22, 2020

Rep was very gentle and easy going. Rep also advised of other options while not taking focus off my inquiry.

Date of experience: December 22, 2020
Georgia
1 review
0 helpful votes
Follow Wayne W.
Unfollow Wayne W.
Share Review
Report Review

Accurate, quick and professional.
December 19, 2020

I needed an international flight that i was having problems trying to sort out myself so I called asap and spoke with Almira and within a few minutes i had an international flight leaving 45 minutes away from my house not 2 1/2 hours like all I was able to find on my own along with a bunch of connecting flights and rechecking bags. Thanks A. S.A. P. and Almira,
Wayne

Date of experience: December 19, 2020
Texas
2 reviews
0 helpful votes
Follow Marco A.
Unfollow Marco A.
Share Review
Report Review

MARVELOUS
December 19, 2020

Mariam= Compassion, caring, kind, fights for the customer! Most persistent and tireless unwavering devotion to duty! Promote at once!

Date of experience: December 19, 2020
Illinois
1 review
2 helpful votes
Follow Roxy F.
Unfollow Roxy F.
Share Review
Report Review

Purchased 10 round-trip tickets to Europe in 2019 for a planned 2020 European vacation. When COVID made international travel impossible, ASAP Tickets was a nightmare to deal with. The agents have no idea what they are talking about and instead of reassuring you, they lie, misrepresent and confuse you in an attempt to not refund your money. My flight was not cancelled until June 2020 but ASAP was refunded 100% of the ticket price by the 2nd week of June. Up until last week, I was still being told they had not been refunded and I would have to do a formal refund request to the airline through ASAP's Refund request online form and pay a "refund processing fee" of $250 per ticket. I was originally told this fee was being charged by the airline. When I reminded them that the airlines were forbidden to charge any fees for a COVID cancelled flight, I was told it was actually bank fees for processing my refund. This went on for MONTHS. Finally, after 6 months of having to deal with these folks, I finally got a 100% refund. They could have been better equipped in dealing with their customers. And I would have understood a long delay in processing an immense number of refunds, but the lies, misrepresentations and confusion they engaged in is unforgivable. I got my refund, yes, and in the process they have forever lost my business. I will never use ASAP ever again. And I will encourage others to not use them, either. No amount of savings is worth the nightmare ASAP has put it's customers through. Shame on you, ASAP.

Date of experience: December 19, 2020
Candice J. — ASAP Tickets Rep
over a year old

Dear Roxy, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!

Nigeria
2 reviews
0 helpful votes
Follow Mayowa Y.
Unfollow Mayowa Y.
Share Review
Report Review

Kudos
December 19, 2020

Awesome, I had a wonderful customer experience even though my whole travel plan got really complicated with airport closures and travel bans. The guy who helped me took his time to help me with my situation and got me ticket eventually

Date of experience: December 19, 2020
Texas
1 review
0 helpful votes
Follow Sheneka J.
Unfollow Sheneka J.
Share Review
Report Review

Great service
December 17, 2020

Caleb was very helpful to me in such short notice he did my flight online he was very good thanks alot

Date of experience: December 16, 2020
Texas
1 review
0 helpful votes
Follow Christie W.
Unfollow Christie W.
Share Review
Report Review

Excellent service
December 13, 2020

Very helpful, did everything that I asked. Helped me and was very concerned about what flight was best... I definitely will be booking with them again.

Date of experience: December 12, 2020
Maryland
1 review
2 helpful votes
Follow Barker B.
Unfollow Barker B.
Share Review
Report Review

ASAPTICKETS IS A FRAUD
December 10, 2020

ASAP tickets needs to reported to Federal trade commission for their Fraud. Ftc, gov is the website, This company is fraud and you should not give up until you get the what you deserve. Call the airline company directly and I promise you will get a better deal. These travel agents are crooks and we don't need them!

Date of experience: December 10, 2020
Candice J. — ASAP Tickets Rep
over a year old

Dear Barker, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!

Canada
1 review
0 helpful votes
Follow Merima P.
Unfollow Merima P.
Share Review
Report Review

Best of the best
December 9, 2020

Very pleased with their service, they are very nice and professional, made sure all my needs were met and I highly recommend them. Prices were fair and I am so happy I found them, Thank you ASAP, great job!

Date of experience: December 8, 2020
New Mexico
1 review
0 helpful votes
Follow Susan P.
Unfollow Susan P.
Share Review
Report Review

Buying Tickets
December 9, 2020

I am very satisfy with agent Vivek's help in purchasing the ticket. He walked me through the process patiently and made sure I got my e-ticket delivered to my email. I saw this promotion on Facebook, was a little skeptical at the beginning but it was an extremely pleasant experience to get my ticket through this agency. Thanks and many blessings and success in your bussiness.

Nancy

Date of experience: December 8, 2020
Alabama
1 review
1 helpful vote
Follow jonathan s.
Unfollow jonathan s.
Share Review
Report Review

Refund
December 8, 2020

I want to rebook my tickeT. Explained my side because of the Covid-19 but still they won't. Anyway this will be the last. Learned my lesson

Date of experience: December 8, 2020
Candice J. — ASAP Tickets Rep
over a year old

Dear Jonathan, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!

Florida
1 review
0 helpful votes
Follow Molly J.
Unfollow Molly J.
Share Review
Report Review

Good in solving problems
December 9, 2020

The person who assisted me was very cooperative and resolved a problematic situation. She exceeded all of my expectations about travel agents.

Date of experience: December 8, 2020
Indiana
1 review
1 helpful vote
Follow Laura S.
Unfollow Laura S.
Share Review
Report Review

Unsafe business
December 7, 2020

You pay for one destination, person puts in another destination. You realize this within minutes but have to fight for a refund you probably won't see all because the phone person made the mistake. Time to contact the big legal guns to get refund

Date of experience: December 7, 2020
Candice J. — ASAP Tickets Rep
over a year old

Dear Laura, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!

Florida
1 review
0 helpful votes
Follow Alice W.
Unfollow Alice W.
Share Review
Report Review

Great customer service
December 8, 2020

My agent Lord M was AWESOME. He is a true example of a customer service representative. Very personable, patient, professional, with a sense of humor. AI HIGHLY recommend ASAP tickets. Will definitely use them again

Date of experience: December 7, 2020