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ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.
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I never buy any ticket from this company. They don't want the refund money back my account. They said last end of August it was taken 30 between 45 days processing to refund. And called agent a lot time and she gave me answer today and she said refund the money to my account going to take 4 or 5 more months and each person they will charge $250 fee. Can you believe. What kind of company. Wasn't it my mistake cancel all of the fly last June. Why you guys giving hard time, just give my money back, your process can not take 7or 8 months for paying customers money it is not legal. I couldn't reach any supervisor. I bought ticket from this company and no more. They are not working professional.
Booking process was good from the beginning till the end. Agent guided me well while making the reservations. Very helpful!
When am I getting my refund, it's been over 2 weeks, since the client management department said, they will forward my question to the agent. Haven't heard from him. I even paid the service fee of over $200, I just want rest of my money back.
Dear Sanjay, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!
My first time using this agency. They've thought of EVERYTHING! When you open their web page you must enter your phone number. I was disappointed, but Mr. Kidlat called within a minute and was so tactful, patient, generous AND knowledgeable that he immediately broke through my defenses, especially after the horrifying customer service I recently had with another agency. These guys provide superb service and cover all of the bases. You'll see! Happy travels, at least that's been my experience on the final leg of my trip. Thanks, ASAP!
Lisa
The agents are very patient and helpful trying to get the best possible fare for their passenger. They will keep trying till the customer is happy. I can highly recommend
Their service.
ASAP tried to take half of my payment when I asked them for refund! ASAP said, because I didn't buy ticket protection, there will be charges and penalties when I refund the tickets. The agent told me that she had spoken with the airline manager and was advised about my ticket charges and ticket expiration on Feb 2021. I paid $2789 for 2 roundtrip tickets and only $1394 will be refunded according to ASAP tickets.
The thought of losing half of the payment for penalties and charges was unsettling to me so I decided to call Philippine Airlines.
I spoke with PAL and was informed that there are no penalties nor charges. The tickets are 100% refundable during this COVID-19 situation. PAL suggested to convert the tickets to travel vouchers in which they will add additional 10% to my base fare. It means I didn't lose a penny... I got 10% more.
Now I was wondering now why ASAP tickets had said differently. Why ASAP tickets would like to take half of my hard-earned money during this pandemic crisis? Why would ASAP put an expiration date on my tickets when there's travel ban around the world? Why ASAP tickets would say such lies when Philippine Airlines is willing to give back the money? This should stop. Unfair.
Dear Katherine, We have gathered all information together and your request is in progress. Be aware that processing time may be slower than usual due to the overwhelming number of cancellations and refunds.
Extremely happy with a caring and willingness of Margaret to want to help my urgent need. She was so helpful and hardworking at my situation that as long as she is working at ASAP, I will be your customer in need.
Agent *******@asaptickets.com was very slick. He took my credit card and transferred us to another office which proceeded to take my social security number. I was alarmed and said do not process this request. 2 days later, my card was charged. He lied and said some country would give us our refund. After many calls and weeks later, he told us we would just have a credit of $350. He then said to call his supervisor and email his supervisor Mr Foggi. This we did several times with no response. This is a fraud to gain your identity. Just look at all the non-refunds and other complaints. - Larry B.
Dear Larry, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!
My service agent provided stellar customer service, guiding me through the ticket purchase process with patience and dedication to excellence.
Ms. Ann is such A great agent. She's such a great person, very patient, helpful. I recommend her and (ASAP) to anyone I know.
As everything is changing at a fast pace on these days, I made an off the cuff decision and asked for your services. I had the pleasure to interact with Christian who outperformed my expectations... in less than expected he gave me three different quotes and considered all the possible alternatives. (Time on each scale, cities and their related risk/measures due to the pandemic) he looks like someone who knows the operation as well as the associated factors. Wish him the best..
I love getting tickets from ASAP. Ibarra, the person who helped me did everything for me to get the best deal. He is very patient and always giving me an update regarding my ticket and helped me a lot. Very proffesional and knowlwdgeable too.
Agent went way beyond his job to help. Thank you Arnold. He answered by email with information I was wondering about but didn't ask. He knows his job.
I was a first time user, so when the flights were canceled by the airline, I was worried how ASAP Tickets will handle this. To my luck, experience was more than satisfying. Every detail was explained and all my worries disappeared.
Isidore@ Asaptickets was absolutely amazing, very patient, explained everything in detail and most importantly found the best deal ever for my travel. Thank you sooo much ASAPtravel and Isidore. I will definitely call you again next time I travel
I was frustrated looking for a flight and then I got this call that made things so much easier they provide me with all the help I need to get a flight at the last minute to Charlotte
Thank you ASAP for delivering an amazing service and help with flights. I will never buy tickets anywhere else.
Electra was very helpful and great service was provided she was very patient assisting and checking great deal of air fare. I would definetely recomend asap and would be calling electra again for my next travel
Hello, I am very disappointed with ASAP tickets. Swiss airlines canceled my flight, I had flight protection, but still lost $279 + the funds paid for ticket protection. Ticket protection guarantees 100% of fare due to flight cancellation, but ASAP tickets do not honor it. My 3rd agent (Mario) was very kind and respectful, but I still lost the money paid for ticket protection on the flight, and $279 in commission to ASAP tickets. Also, there was no Courtesy call from ASAP tickets when the first flight was canceled.
Dear Nabil, We have gathered all information together and your request is in progress. Be aware that processing time may be slower than usual due to the overwhelming number of cancellations and refunds.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Handan, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!