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ASAP TicketsReviews 8,066

4.8

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From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+254
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,234
quality
3,454
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California
1 review
9 helpful votes
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Too good to be true
November 19, 2020

Purchased two tickets with insurance to Italy in January 2020 to fly there in August. Covid hit. Tried to call ASAP numerous times, they would put us on hold and the phone would disconnect. Finally put in a dispute with my credit card company. Guess what, ASAP talked to us after that! They said they would refund only 1000. 00 of my 1700. 00 payment only if I closed the case first. Mmmm. Really? That sounds very trustworthy, especially with the ASAP
Agent sounding so rude. My bad for not checking reviews. I would never recommend this company EVER!

Date of experience: November 19, 2020
Candice J. — ASAP Tickets Rep
over a year old

Dear Kimberly, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!

Missouri
1 review
2 helpful votes
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I booked 5 tickets to South Africa from the US and the tickets were $300 less through ASAP tickets than on Priceline. Take that times 5 and the savings really add up!

Date of experience: November 18, 2020
Maryland
1 review
0 helpful votes
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Very confident!
November 17, 2020

The customer service representative that attended to me was very helpful, concerning & confident about his job.

Date of experience: November 16, 2020
Florida
1 review
0 helpful votes
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Shakira, my Travel Expert was professional, efficient and engaging. I would not have gotten the pricing had I attempted to Book on my own. I can't thank you enough Shakira. I really appreciate the work you did for me. Thanks so very much!

Date of experience: November 16, 2020
Florida
1 review
0 helpful votes
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Awesome job
November 13, 2020

Mil Gracias a Romulo siempre disponible y muy amable con todos los cambios de los viajes de mis padres. Siempre dispuesto a ayudarme con los viajes. Gracias

Date of experience: November 13, 2020
California
1 review
0 helpful votes
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Customer service
November 13, 2020

I am satisfied with the customer service of Lamdon. Very nice, patient, courteous and listens well. He stays with me on the phone til everything is completed. Very well mannered guy. He deserves to be in supervisory our managerial position.

Date of experience: November 12, 2020
California
1 review
0 helpful votes
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Honestly great service
November 11, 2020

Mahmoud went over and above the call of duty so to say to find us something we could afford. We need to go to Germany to see a very sick family member. We looked all over the internet for a few days and everything was so expensive, over $1700. 00 per person, and with horrendous layovers some of which were more that 12 hours. I understand there aren't as many flights being offered during Covid, however he found us beautiful flights with LH and excellent flight times. I am so thankful! We saved a ton of money and he was very respectful and considerate. I would book them truly again and again.

Date of experience: November 11, 2020
Missouri
1 review
0 helpful votes
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Helpful services
November 11, 2020

Agent I dealt with was so creative and helpful. She even helped to put together some leisure activities for my trip. Real fun working with her! Without hesitation I will book with ASAP again.

Date of experience: November 10, 2020
Virginia
1 review
0 helpful votes
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Customer service
November 11, 2020

GREAT CUSTOMER SERVICE. Shana has been my agent for years now and she always makes sure to get me the best deal possible. She's takes her time to call and explain the different deals and add on that are necessary to making the trip a great one

Date of experience: November 10, 2020
Texas
1 review
22 helpful votes
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BOOKERS BE AWARE!
November 8, 2020

This is one of the worst website to book your tickets. I know that the tickets might be cheap but they are a total scammer. I booked my ticket to Philippines this year, but the COVID-19 hit, so I tried to cancel the ticket, they said they won't be able to do it because they will loose money. I even paid the protection fee, just in case something happens and I can cancel it anytime.At the end they said I will have to pay $280 if I want my money back. THIS IS TOTAL RIDICULOUS.

Date of experience: November 8, 2020
Candice J. — ASAP Tickets Rep
over a year old

Dear Sanjay, We have gathered all information together and your request is in progress. Be aware that processing time may be slower than usual due to the overwhelming number of cancellations and refunds.

Virginia
1 review
3 helpful votes
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Bad advise
November 8, 2020

Oxford rebooked my families cancelled airfare. He advised that we book immediately to beat the fair increases he was positive were imminent. I did as he advised. Air fair did the exact opposite and came down 30%. Be very weary in accepting advise from these agents. They are not as knowledgeable as they tout.

Date of experience: November 8, 2020
Candice J. — ASAP Tickets Rep
over a year old

Dear Tom, we’re sorry to hear about your experience. Kindly send us your booking details at feedback@asaptickets.com for an investigation.

New York
1 review
0 helpful votes
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Great service
November 8, 2020

Amazing customer support all the way thru. Vicarl is one of the friendliest people to work with. Highly recommended.

Date of experience: November 7, 2020
Iowa
1 review
0 helpful votes
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Very satisfied
November 6, 2020

Very pleased with your service. Will use this service again

Date of experience: November 6, 2020
New Jersey
1 review
0 helpful votes
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Travel to Lagos
November 5, 2020

I am very happy for the service rendered by Ms. Flora, my agent. She is very professional and helpful to obtain my ticket with Lufthansa Airline.

Date of experience: November 5, 2020
Texas
1 review
0 helpful votes
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Thank you
November 5, 2020

Thank you for guiding me, very fast and very easy to book a ticket, i will refer and i will book again in your good company

Date of experience: November 4, 2020
New Jersey
2 reviews
0 helpful votes
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Excellent staff
November 4, 2020

I was attended to in a quick and cheerful way... the staff that attended to me was very great, he has a very good customer service, this is the second time I am buying ticket with this company and it was awesome. I recommend anyone who is looking forward to buying ticket to try them and I grantee no regrets...

Date of experience: November 4, 2020
Illinois
1 review
0 helpful votes
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Caring and attentive
November 3, 2020

ASAP Tickets service is second to none! I apologize for being so nervous at first. I will surely recommend this company to others!

Date of experience: November 2, 2020
Florida
1 review
0 helpful votes
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Great customer service
October 31, 2020

I received excellent customer service. The sales agent did everything that he could to get me the best price

Date of experience: October 30, 2020
New Jersey
2 reviews
1 helpful vote
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STAY AWAY!
October 29, 2020

Worst Business practice and Customer Service Ever! Booked a round trip flight to Barcelona. The flight was cancelled due to Covid. The airlines returned the money to the company but they do not want to return the money to the customer. Calling and trying to resolve for months now... hours on the phone, dropped, switched, no pick ups. In the beginning, they sent me a refund form which I filled out. They were going to charge 75.00 to cancel. Which I didn't want to pay but agreed to it. Never received the money and spent months calling.
Finally talked to someone yesterday now they want to charge 150.00 per ticket. What? Shame on them for taking advantage or people during Covid!

Date of experience: October 29, 2020
Candice J. — ASAP Tickets Rep
over a year old

Dear Monica, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!

Illinois
1 review
0 helpful votes
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Perfect service
October 28, 2020

My agent is Troy.He make Amazing job. Thank for everything you've helped me with. Next time I will call you again.

Date of experience: October 28, 2020