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How would you rate ArtFire?
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Oregon
1 review
1 helpful vote
Follow Olivia W.
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I got a package of disposable face masks instead of a $100 bicycle that I bought. Thankfully, PayPal refunded me the money.

Date of experience: June 24, 2021
Massachusetts
1 review
0 helpful votes
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Where is order?
July 5, 2020

I ordered a jersey 2 months ago and I am still waiting for it. I am guessing it was a scam? Bad customer svc, no contact from seller.

Date of experience: July 5, 2020
New York
1 review
2 helpful votes
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Just a scam
July 4, 2021

I order a laptop and got an empty envelope with a sponge.
So they have a tracking Number so a can not dispute the charge

Date of experience: July 4, 2021
Indiana
1 review
0 helpful votes
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Scammers...
June 24, 2021

They are thieves they are scammers do yourself a favor don't order anything from this f****** website

Date of experience: June 24, 2021
Colorado
1 review
4 helpful votes
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As a seller, I found their customer service to be extremely poor. Go with Etsy or Homestead instead if you want prompt responses.

Date of experience: October 23, 2010
California
1 review
0 helpful votes
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Ur bad at the game
April 9, 2021

Fix your hairline before u steal credit card numbers and stop eating dog poop eat sum real food so ya ur bad

Date of experience: April 9, 2021
Kansas
1 review
9 helpful votes
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Scam!
January 13, 2016

I purchased something 12/26/2015. Never received my order and all contacts to artfire got no response. Stay away!

Date of experience: January 13, 2016
California
1 review
0 helpful votes
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Lower than dirt, still waiting for shoes, been couple of months... f*ckin fraud. Got a couple of replies but, nothing...

Date of experience: June 14, 2021
Virginia
1 review
0 helpful votes
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It is impossible to track or contact someone about your order. I believe i have been scammed. I will never order from here again

Date of experience: June 24, 2021
Wisconsin
1 review
0 helpful votes
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Wrong
August 7, 2021

I ordered subwofer and amp package i never received and they took the money bad service would not recommend

Date of experience: August 7, 2021
Canada
1 review
7 helpful votes
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Cancel the account
June 1, 2018

How can I cancel my account on Artfire?
It seems really complicated and apparently continu to charge after it... I will cancel my credit card

Date of experience: June 1, 2018
Washington
1 review
1 helpful vote
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Mistore advert Seresto collars. I ordered 3. What I got was bullsht 'all natural' collars stor closed

Date of experience: July 1, 2021
Virginia
1 review
0 helpful votes
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I think, they are scam, I paid through PayPal, even paypal are not getting respons from them.

I don't recommond for anyone.

Date of experience: July 16, 2021
New Jersey
1 review
3 helpful votes
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I never received a tracking number or shipment notification. I contacted the following
Email: *******@gmail.com
URL: KitJstore.artfire.com

Date of experience: December 20, 2017
Nebraska
1 review
0 helpful votes
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Best jersey I have ever bought, took a month to get but the quality & price made it worth while. #GBR

Date of experience: July 11, 2021
Utah
2 reviews
0 helpful votes
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I have had a terrible experience with this company. I purchased sneakers through a seller on Artfire.com and I never received my order. I contacted both the seller and Artfire.com about a week after my order was placed and Artfire.com gave me a generic email response asking me to wait 48 hours for a response from the seller. After I read this email I searched for the seller online and found multiple items listed through Artfire.com but the links brought you to a web page on Artfire.com that says the seller's account was not active. I emailed Artfire.com asking why I was not informed that this seller's account was not active/suspended and they gave me another generic email response asking me to wait 48 hours without answering my question. It was obvious to me that this seller had already been suspended for scamming others but Artfire.com did not confirm this nor express any sympathy for this situation. Other companies would admit the seller was fraudulent and at the least apologized for the issue. I never received a response from the seller after the 48 hours and I learned that Artfire.com will do nothing to help you besides emailing the seller and when they don't receive a response, they tell you to contact your financial institution to dispute the charge. So basically they tell you it's your problem to get your money back. Read the terms on Artfire.com and you will see that they take no responsibility for problems between the seller and buyer. It's also obvious that Artfire.com allows fraudulent sellers on their website and when their customers get scammed, they do not offer any buyer protection. Do yourself a favor by believing all the negative reviews and avoid this website.

Date of experience: June 12, 2021
Illinois
1 review
0 helpful votes
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It scam me I want a refund and this app gone for scammer I was so happy until I got interested search up if it was a scam it said yes

Date of experience: July 18, 2021
Pennsylvania
1 review
1 helpful vote
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I order kayacks
June 17, 2021

I emailed you multiple times no answer I order kayacks not facemasks. So you charged me 300.00 dollars for nothing. You suck!

Date of experience: June 17, 2021
New Hampshire
2 reviews
0 helpful votes
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Never hear back from the vendor 2xs. Also come to find out that if I had recieved my package it would have been wrong anyway.

Date of experience: July 26, 2021
Maine
1 review
1 helpful vote
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BIG SCAM! You can pay wth paypal shame on them never get what you order nor cant contact SHUT this place down JOKE

Date of experience: July 5, 2021

Overview

ArtFire has a rating of 1.7 stars from 436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ArtFire most frequently mention tracking number, customer service and credit card. ArtFire ranks 567th among Marketplace sites.

service
127
value
122
shipping
118
returns
100
quality
102