AppliancesConnection.com is one of the nation's top Home Appliances Companies, carrying 40,000+ products and 500+ high-end brands. We really strive to serve our customers to full satisfaction. We were established in 1997 with the mission to offer a wide variety of high quality products at affordable prices with excellent service. Our prices are very competitive, often the lowest on the market.
Appliances Connection has a rating of 2.1 stars from 1,116 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Appliances Connection most frequently mention customer service, credit card and delivery date. Appliances Connection ranks 7th among Appliance sites.
Never buy from them anything. After keeping my money for 4 month and 3 phone calls get an answer that my sectional not even shipped from factory. DO NOT BUY FROM APPLIANCESCONNECTION
Purchased an item from this company with skepticism. But at the end of the day it was the best buy. All goods services were highly professional.
My recent online purchase of Modrest Capri Bed from "appliancesconnection" was very much satisfactory. The trucking rep reached over mobile to schedule the delivery way before the expected delivery date and made delivery as per my convenience.
The product was well packed and was delivered in very good condition also the delivery persons were very friendly and assembled the bed free of cost.
The bed is up to our expectation as we saw online while ordering and is valuable for the money. Overall a very nice experience purchasing from appliancesconnection.
Ordered my appliance on April 3rd and finally got a working unit installed on May 25th. The price was $100 less than our local store and no tax. So it seemed to be a good deal. Then the nightmare started. The unit was damaged during shipping and it took moving a mountain to get it fixed. All of the leg work, follow up, install and re-install is on your time. Their customer service is horrible (until Richard the manager gets involved - he is good).
"I bought a full kitchen suite on-line through Appliances Connection - I've never made such a large purchase on-line before, usually go to market direct for my appliances. But after contacting their customer service I took the plunge. This site had the best prices online, ordering was easy and all equipment was delivered/installed as expected... just a great experience. Will be definitely order from this site in the future!"
I had heard about this site from my native. Really very much impressed of their service. Price is also good. And customer relationship also very good. I strongly recommend this site
Very good quality product just like i want. No damaged on the product and delivered in time. I have experienced a good purchase service. Price is also good. They had a good service. Customer relationship is very excellent. Appliance works and was delivered by friendly service. I am really happy with their service.
I bought some furniture for my new home from here. They delivered product just in time. I have experienced a good service from here. The product quality is so good as i wanted. I like their service.
Just wow. Great products, great service and easy to use. Even though I was very strict against buying furniture online but these guys changed my mind for good.
You are just a number at Appliances Connection... these people, like Maeir L, will tell you everything you want to hear, then no follow through. And, don't think that they care about loyalty... I spent $30k with them, and will never buy from them again over a microwave. They chose to not help me, I choose not to buy from them ever again. You get what you pay for... if you have the time for mistakes, and your in no hurry, then maybe these people will work for you. I will stick with my trusted local vendors moving forward.
I went to a local furniture store because they were having a huge sale. We found the sofa we wanted and placed our order. The next morning I decided to web search for the same model sofa. AppliancesConnection.com had the sofa for much less. They offered the same extended warranty, free shipping, and no tax. It took a few days to get to my home but the $100s saved made it worth it. I will buy from AppliancesConnection again.
Their service is just amazing, i have purchased many appliances from them, delivery on time, better coordination with their customers and overall best price for best quality service.
I can only appreciate the serevices I got. Last week I ordered some furnitures and I got it in time. Furnitures were in full conditionand service men were also too cooperative and polite. I couldn't found any bad point to reduce star. Thanks for all.
Recently, we had to rid of our home depot stainless steel appliances; they would smudge/smear all the time. Worst buy my family and I could have bought. Thank God we were able to look online here at appliances connection and find good deals on appliances that not only makes the appliances affordable but they are easy to clean.
They provided me a good service. Good quality product just like i want.No damaged on the product and delivered in time. I have experienced a good purchase service. I recommend this site to them who want to buy good quality Furniture's. I am really happy with their service.
I am highly recommended. I have ordered Summit Drawer fridge from this retailer (online) and it was delivered promptly and without any problems.
This is the best online furniture market available. I bought some furniture for my new home from here and they are all extremely nice. High quality services. 5 stars!
Customer relationship is very good. I have great experience with this site. Thanks this store. Great Service
I have had my share of online shopping, but this site by far is the best! I got a great deal on my Whirlpool Stainless Steel Dishwasher for my new apartment. I saved at least 30% of what i expected to spend. I truly recommend Appliance Connections! Unfortunately I can only rate as high as 5 stars, this online site deserves a 10!
Efficiently explained the rental process, and it was quick and easy.
I appreciate your services and will definitely utilize them in the future.
Answer: The estimated delivery date is fairly accurate when applied to items that are already in stock at our warehouse (please note, this does not apply to items that are listed as Available). Please note, at the end of the day, it is still an estimate it can be subjected to changes, and not a definite timeframe.
Answer: STAY AWAY! We just ordered a $3,000 range from Appliance Connection. The range came damaged. The instructions say to start by removing the door. When the installer did this, the spring in the door bracket popped. First off, when you call you cannot talk to a person to report a defect. You have to use their ticket system. After a month of back and forth with their stupid ticket system, and the agent(s) contradicting themselves, they told us that it is obviously an installation problem, and they weren't going to help. Is this how you treat someone who just spent $3,000 at your store.
Answer: We ship over 1.6 million orders per year. Of those shipments, you have viewed an iota of complaints against our company. Likewise, the positive reviews also outweigh the negative reviews. It seems that you have signed for the delivery without inspecting the delivery, as we have advised you to inspect it prior to accepting delivery. With our agreements with the manufacturers, if there are any issues with the appliances, they would first be subjected to an assessment by a manufacturer certified technician. If the unit is truly, in fact, defective, they will replace the unit. If you are shipping the product back to us, we will provide a refund once confirmation is available that it is en route back to us.