The A Tram Appliance RepairReviews 39

Stay away from A Team Appliance Repair. I was charged $739 for a part that I found out after only cost $229 from other online retailers. This place charges way too much (rip - off). They also charge a ridiculous service visit fee of $295 that is supposed to cover the initial visit and return visit to install the part, but when I called to ask why I was charged the $739 they said it included install service which is not at all what the technician stated when they charged me. Management was no help. I should have checked out reviews for this company before dealing with them because I would have seen an average 1 out of 5 stars; thus it seems everyone is not satisfied with the product and service they get.

Terrible experience!
They misdiagnosed the problem with our stove, made us pay up front and changed the wrong part.
Customer service were very rude and they refused to return to repair it properly.
We had to call ANOTHER company that repaired the stove for a third of the cost.
This company is a Huge Scam.

Horrible experience! I'm a single mother of two and I work extremely hard for my money, I felt like I was robbed of my hard earned cash because the "technician" literally just opened my dryer and washer and looked at it and gave me a $290 bill. Not sure what I signed either. I tried to scribble my signature but then he threatens me and says I would get into trouble. I'm gonna take this company to court. You will be hearing from my lawyer!

A. K. a. Appliance Repair Team & Appliance Repair Guy & Service 4 Appliances & The A Team Appliance Repair
Scam Smoke & Mirrors, Beware of this company!
They spend a fortune on SEO and have mastered the "Bait & Switch" scam to name a few of their scams.
They advertise same day service to suck you in, knowing the reputable repair company's are booked weeks in advance.
They charge $80.00 to show up, look at your washer for 5 mins & claim they Can Fix, But First you must sign their long agreement.

After you sign the agreement they then claim you need a $600.00 part. (The $600.00 part cost more than I could buy a new washer for.)

The technician said he could get it going for now without the part & we agreed. He claimed it was fixed but we tested it immediately after he left & it was NOT fixed!

The technician quickly pockets the money and leaves. And of course they only want you to pay by cash or debit, even though their website displays numerous pics of credit cards on it.

When you call them back to complain, they refuse to send another technician or refund your money! & hide behind the service agreement you signed.
This company is a total Fraud!
We have our doubts as to whether they are even capable of any repairs!
See our uploaded receipt $316.40 for NOTHING!

DO NOT USE THIS COMPANY. THEY 'WILL' RIP YOU OFF. YOU WILL GET F***ED. Matt attended and checked the dishwasher. Circulation System - $112. Sump Assembly $98. Watering System $70. Total $280. Then says Circulation Pump Motor is required $366 and needs to be ordered. $523 down payment is required. Week later Matt returns and new pump is defective. 10 days later Matt comes and says the circuit board needs replacing, which will be another $500 (approx) not worth it and we purchased a new one for $469. I'm charged for $280 for him to do checks. It's like a have a flat tire and charged 3 x's for him putting air in the tire and then discovers there's a nail in it. And he charges more for removing the nail. Called head office and was not allowed to speak to a manager. Paid $523 and they return a cheque for $207. I GOT F****ED and so WILL YOU

I am out $650! I have been chasing these guys for 2 1/2 months trying to find out when the back ordered parts would be in and then when did come in, I have had three appointments set up where the gas technician did not show up. First one, they had no idea why he didn't come, second was for "religious" reasons, and the third no show was because he "got pulled off the road". I thought to check reviews at this point (my bad) and found all of these reviews on Trustpilot. I *******@sylviaduckworth (Twitter, Instagram) and am joining the law suit! Please go to her blog page (her name dot com and put appliancerepairman in the search field) to get your money back and get these guys for good! THEY ARE SCAMMERS!

Appliance Repairman will only steal your money. This company is only a fraudulent operation. They exist to steal your money. They cannot fix anything and will charge you
For as much as you will give them. Please don't call. They have been
Doing this for years, previously under the name of appliance repair
Guys, and apparently are still getting away with stealing people's money.
Read the reviews below. They stole about $300 from us, and wanted more,
Way more, for a "fixing" a problem that wasn't a problem. I am
Exploring legal recourse.

Absolutely worst experience we have ever had. Technician was rude, incompetent and bullying, insisting on getting paid for his service call first in cash. Misdiagnosed the issue without even taking a look at it, other than to say it was going to cost over $320.00 dollars. What a scam. We got it fixed next day for a 15 dollar part; a mere fraction of the cost. I am also going to report this company to the BBB. Unacceptable, unreasonable, and rude conduct and very incompetent NEVER AGAIN! We were scammed.
IF YOU WANT TO EXPERIENCE THE SAME ATROCIOUS SERVICE FROM THE WANNA BE TECHNICIAN AND RAVIA FROM CUSTOMER SERVICE CALL APPLIANCE REPAIR MAN AND HAMILTON APPLIANCE REPAIRMAN...

Appliance repairman

I formally complained with Better Business Bureau and I encourage all these multiple 1 star reviews to do the same. They never solved the problem they charged me over #300.00 to come out and tell me what the issue was I needed a new drum, I waited over a week for the quote on part only to learn they could NOT get the part, the company providing the part WILL NOT supply to them because they are not qualified for their product however they lied to me and said they worked on European appliances and would have no problem. I suspect that's why they never got back to me and after my 4th follow up phone call to them I guess they were desperately trying t to get their hands on a part to make the money off me, however no one will sell to them, even if I purchased the part and had them install the job from parts would not be under warranty as I was told by parts provider that how BAD they are, I also have this in writing from parts provider I can share. So I contacted Appliance repairman with this information and talked to Rabia who claimed to be a supervisor was the rudest arrogant women I have ever encountered, she should be ashamed of how she talked with the public I was trying to explain I would like a credit of $200.00 as the technician could follow through, and I know your company was aware of this fact after what I found out, she just did not care. HARD to believe these people call them self service providers, nothing but FRAUD and LIAR providers, BEWARE do not use this company.
I decided to Google them and WOW I found this, everyone has not good to say how do these people stay in business! WOW

A technician came in today to take a look at my washer. It was making a loud noise. I wanted someone to come early morning to get it looked at as it needed to be fixed urgently.

He came in drained the water and asked for $355 saying he fixed the rotation system.

He also said the loud noise is caused by the pump and it maybe damaged but he can; t say as he cant see it. He first said to replace it its $135 and then within minutes said $325. But then again said the loud noise will stop and everything is fixed.

After he left I turned on the machine, no change. Same problem, water didn; t drain and the washer stopped working abruptly, loud noise still there.

I called customer service and spoke to Sonia, who is supposed to be a manager there said they have to wait till end of day for the technicians report. She can; t do anything till then.

At the end of the day, a technician who had no experience of what is going on came and was rambling about something he has no clue about, the manager doesn; t care, and ended up paying $355 for nothing.

This place is a con place!

Serviceman did minimal analysis of my fridge which was beeping and temperature was not stable. He said he knew the issue and required no parts as he was an expert and had seen this many times. I told him that I did not want to spend alot of money on the fridge due to its age and if required parts, I would not go ahead with the service. He assured me that no parts were required. He filled in the invoice and I signed it. He said he reset the main switch and 30 minutes later said the fridge was fixed. I told him that the fridge was still beeping and he said, no worries, once it is plugged in for 3 hours, it would stop when the temperature rose. He assured again that he was an expert and seen this many times. I confirmed again that no parts were required and I took his word for it and paid and he left. I then looked on the invoice and he had written after I had signed there was an extremely expensive part required. I thought back and realized that he filled that in after I had signed as he said that he forgot to add the first time customer coupon ($15 discount). What made matters worse is that when I called the company to complain that not only was my fridge not fixed, but he did not even communicate that a part was required, they simply said, well you signed the invoice approving the work. There was no effort to assist the situation at all. I left multiple messages for a manager to call me back (as my food was spoiling due to the fridge working even worse after that it had supposedly been serviced) and they did not call me back. I kept calling and just by luck, the manager finally answered and was no help at all. Unfortunately,

I was in a bind and wanted this fixed and did not do the usual research on the company, and if I had I would have found that this company does this all the time.

Do yourself a favor and avoid the heartache and do not use this company if you have appliance issues.

Buyer beware! After 316$ my dryer is still broken and I had to harass the customer service ladies for a week. I was constantly being told that they would find talk to the technician and get back to me by the next day and no one ever got back to me. I finally asked to speak to the manager before getting a 45$ refund. What a joke, with all the systems the technician checked and billed me for, it should have been practically new by the end of his visit. Anyway, what a grand waste of time and money!

I would give 0 stars if there is 0. The company is totally dishonet. They would charge you $80 for initial assessment, then another $280 so they can tell you the parts you need for your repair. This typically is done for quote for other trusted service. Then they tell you that you need to spend another $640 something for parts. Who would spend $1000 plus tax for a old microwave?! Their customer service is even worse, I tied lovely Mary who wouldn't give me her last name and claim as manager. Don't even waste your time on them. They should be shamed!

Don't use this company for the repair of your appliance. They came to my house made me sign a work order to service my dishwasher. The technician didn't know what he was doing and pretended to be fixing my appliance. Then told us we needed a part to repair it, which they did not have and had to be ordered. On top of that they did not even know the price of the part and the technician claimed not to have data in his phone to check price. Bottom line, the technician charged us a service call, even though the dishwasher was not fix. What happened to $80 diagnostic which it was told to us on the phone. He also said that it would be a new service charge for returning to install the part. What a rip off! Someone needs to shut this company down. They have no shame, are rude, laugh on your face and also seem to play stupid.
Don't use this company, you will have spend double the money to fix what they break. My dishwasher was not put back together either.

These guys have perfected the CON. Come in, pretend they can repair "I WILL GET THIS WORKING" Opens up the Refrigerator, Shocks himself - Prods around sets the factory settings, Charges me $360.00. Tells me to wait two hours and plug back in, Drops his Drill, point first into the Hard wood floors. I complained to Head office Ashley, - Please send picture of damage - Lose the Pics - Resend and then 10 days later say they have no report and are not going to offer any Advise, I plug in refrigerator - Still broken. TELL THE WORLD TO BEWARE OF THESE CONMEN!