Horrible experience! I'm a single mother of two and I work extremely hard for my money, I felt like I was robbed of my hard earned cash because the "technician" literally just opened my dryer and washer and looked at it and gave me a $290 bill. Not sure what I signed either. I tried to scribble my signature but then he threatens me and says I would get into trouble. I'm gonna take this company to court. You will be hearing from my lawyer!
Not only did we have a remarkably similar experience... "Licensed technician" Igor also diagnosed our washing machine with the EXACT SAME ISSUE as another poster.
$361.60 bill for no work and no fix. A complete scam.
These people should be prosecuted.
Stay away from A Team Appliance Repair. I was charged $739 for a part that I found out after only cost $229 from other online retailers. This place charges way too much (rip - off). They also charge a ridiculous service visit fee of $295 that is supposed to cover the initial visit and return visit to install the part, but when I called to ask why I was charged the $739 they said it included install service which is not at all what the technician stated when they charged me. Management was no help. I should have checked out reviews for this company before dealing with them because I would have seen an average 1 out of 5 stars; thus it seems everyone is not satisfied with the product and service they get.
What a rip off. He quoted me $320 to just open my dryer and to align it. What the hell?! That's only labour charge! No parts, parts are extra! F rip off. Called a friend and said that doesn't make sense to charge $320 for alignment. Just to open it and make it align. 15 min work for $320?! Call centres don't give a $#*!. Please do not call this place. Look at all the bad reviews!
Terrible experience!
They misdiagnosed the problem with our stove, made us pay up front and changed the wrong part.
Customer service were very rude and they refused to return to repair it properly.
We had to call ANOTHER company that repaired the stove for a third of the cost.
This company is a Huge Scam.
Buyer beware! After 316$ my dryer is still broken and I had to harass the customer service ladies for a week. I was constantly being told that they would find talk to the technician and get back to me by the next day and no one ever got back to me. I finally asked to speak to the manager before getting a 45$ refund. What a joke, with all the systems the technician checked and billed me for, it should have been practically new by the end of his visit. Anyway, what a grand waste of time and money!
As with all of the negative reviews I have found online of this company (100%), I have also fallen victim. Now myself and other disgruntled customers are starting a legal course of action to get out money back. We need your help. Contact me *******@sylviaduckworth (Twitter and Instagram)
Appliance Repairman will only steal your money. This company is only a fraudulent operation. They exist to steal your money. They cannot fix anything and will charge you
For as much as you will give them. Please don't call. They have been
Doing this for years, previously under the name of appliance repair
Guys, and apparently are still getting away with stealing people's money.
Read the reviews below. They stole about $300 from us, and wanted more,
Way more, for a "fixing" a problem that wasn't a problem. I am
Exploring legal recourse.
Don't use this company for the repair of your appliance. They came to my house made me sign a work order to service my dishwasher. The technician didn't know what he was doing and pretended to be fixing my appliance. Then told us we needed a part to repair it, which they did not have and had to be ordered. On top of that they did not even know the price of the part and the technician claimed not to have data in his phone to check price. Bottom line, the technician charged us a service call, even though the dishwasher was not fix. What happened to $80 diagnostic which it was told to us on the phone. He also said that it would be a new service charge for returning to install the part. What a rip off! Someone needs to shut this company down. They have no shame, are rude, laugh on your face and also seem to play stupid.
Don't use this company, you will have spend double the money to fix what they break. My dishwasher was not put back together either.
It's a scam. The technician makes sure it's not fixed properly so he could return as another sales call and the company charges you for 2 service calls even though its the technician's fault in the first place. When you explain the situation to them about how both calls are related and they shouldn't be charged, the customer service rep threatens you.
I am out $650! I have been chasing these guys for 2 1/2 months trying to find out when the back ordered parts would be in and then when did come in, I have had three appointments set up where the gas technician did not show up. First one, they had no idea why he didn't come, second was for "religious" reasons, and the third no show was because he "got pulled off the road". I thought to check reviews at this point (my bad) and found all of these reviews on Trustpilot. I *******@sylviaduckworth (Twitter, Instagram) and am joining the law suit! Please go to her blog page (her name dot com and put appliancerepairman in the search field) to get your money back and get these guys for good! THEY ARE SCAMMERS!
I would give 0 stars if there is 0. The company is totally dishonet. They would charge you $80 for initial assessment, then another $280 so they can tell you the parts you need for your repair. This typically is done for quote for other trusted service. Then they tell you that you need to spend another $640 something for parts. Who would spend $1000 plus tax for a old microwave?! Their customer service is even worse, I tied lovely Mary who wouldn't give me her last name and claim as manager. Don't even waste your time on them. They should be shamed!
They like to choose the wrong expensive parts to replace appliances. We found out that our appliances were under warranty. They tried to get us to replace the most expensive part in the dryer. We cancelled their order and they still kept the labour charge as if they installed the new part. Stay away from these guys.
DO NOT USE THIS COMPANY. THEY 'WILL' RIP YOU OFF. YOU WILL GET F***ED. Matt attended and checked the dishwasher. Circulation System - $112. Sump Assembly $98. Watering System $70. Total $280. Then says Circulation Pump Motor is required $366 and needs to be ordered. $523 down payment is required. Week later Matt returns and new pump is defective. 10 days later Matt comes and says the circuit board needs replacing, which will be another $500 (approx) not worth it and we purchased a new one for $469. I'm charged for $280 for him to do checks. It's like a have a flat tire and charged 3 x's for him putting air in the tire and then discovers there's a nail in it. And he charges more for removing the nail. Called head office and was not allowed to speak to a manager. Paid $523 and they return a cheque for $207. I GOT F****ED and so WILL YOU
These guys have perfected the CON. Come in, pretend they can repair "I WILL GET THIS WORKING" Opens up the Refrigerator, Shocks himself - Prods around sets the factory settings, Charges me $360.00. Tells me to wait two hours and plug back in, Drops his Drill, point first into the Hard wood floors. I complained to Head office Ashley, - Please send picture of damage - Lose the Pics - Resend and then 10 days later say they have no report and are not going to offer any Advise, I plug in refrigerator - Still broken. TELL THE WORLD TO BEWARE OF THESE CONMEN!
Long story short. Charged $1,100.00. Never fixed the problem. Put in heater and Thermostat and defrost timer in Fridge. Never worked. Andy charged $75.00 works just fine.
Appliance Repairman are crooks and this company is a scam! Stay as far away as you can from them.
Don't call this company! Wish my husband and I read these reviews, needed our washing machine ASAP. My husband was quoted $80 to come to our door. After waiting hours the guy finally showed up. I then was talked into $280, plus taxes, labour fee. After his review of the machine, told me the part we needed would cost another $500. Basically the price of a new machine. Told him no thanks'. Beware! Don't call these people.
Dishonest company with poor customer service. A so call repairman in street clothes driving an unmarked sedan had to use my tools with my help to open my microwave. I emailed them full description of microwave with operating symptoms but no parts were brought by tech. Said they don't have the part although i easily found the part online. Didn't fix it but charged me labour cost of $190 (incl'd $80@ home service). Only paid $93.
Got it repaired elsewhere in 2 days for $89. Still Works perfect. Now App Repairman trying to get the remainder cost. Taking this one to court if I have to. Stay away from these guys. Report them to BBB. Call your local news to help expose them.
A technician came in today to take a look at my washer. It was making a loud noise. I wanted someone to come early morning to get it looked at as it needed to be fixed urgently.
He came in drained the water and asked for $355 saying he fixed the rotation system.
He also said the loud noise is caused by the pump and it maybe damaged but he can; t say as he cant see it. He first said to replace it its $135 and then within minutes said $325. But then again said the loud noise will stop and everything is fixed.
After he left I turned on the machine, no change. Same problem, water didn; t drain and the washer stopped working abruptly, loud noise still there.
I called customer service and spoke to Sonia, who is supposed to be a manager there said they have to wait till end of day for the technicians report. She can; t do anything till then.
At the end of the day, a technician who had no experience of what is going on came and was rambling about something he has no clue about, the manager doesn; t care, and ended up paying $355 for nothing.
This place is a con place!
My icemaker stopped working recently. When the technician arrived, he said, to continue there is a labour charge of $280.00. He was there about 35 minutes and before leaving said it should make ice in a few hours & if there was a problem will need a new ice maker. It never made ice and the price he quoted for a new one was $586.68. I obtained a new icemaker for $120.44 and will have it installed saving hundreds of dollars. Take my advice, stay away from these robbers
Overview
The company's reputation is severely tarnished by a consistent pattern of customer dissatisfaction, primarily stemming from perceived overcharging and ineffective service. Customers frequently report being charged exorbitant fees for minimal or no actual repairs, leading to sentiments of being scammed. Additionally, complaints about rude customer service and lack of follow-up exacerbate frustrations. While there are no notable positive aspects highlighted in the reviews, the overwhelming negative feedback suggests a pressing need for the company to address its pricing transparency, technician training, and overall customer service practices to rebuild trust and improve its standing in the market.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members