business logo of AnyVan

AnyVan

How would you rate AnyVan?
grey star
grey star
grey star
grey star
grey star
GB
1 review
0 helpful votes
Follow Mary P.
Unfollow Mary P.
Send Message
Share Review
Report Review

We had 2 sofas collected and delivered to us on a same day service. The driver and his colleague were professional, polite and helpful. The sofas were protected in shrink wrap and delivered well within the time specified. Thank you, would definitely use AnyVan again.

Date of experience: May 2, 2018
GB
1 review
0 helpful votes
Follow peter c.
Unfollow peter c.
Send Message
Share Review
Report Review

Highly recommended
April 27, 2022

Easy access to on-line quote
Good followup comms and especially liked the helpful online chat
The delivery guys were very helpful and polite
All round experience was really good and positive so will definately use them again. Highly recommended

Date of experience: April 26, 2022
GB
1 review
4 helpful votes
Follow Axel L.
Unfollow Axel L.
Send Message
Share Review
Report Review

Horrible experience
November 27, 2017

Driver showed up 4 hours late at 8pm, the van was not fit for purpose, driver was rushed, stressed and not careful at all with our belongings. Overall horrible experience. Please stay away from this company.

Date of experience: November 27, 2017
Ireland
1 review
0 helpful votes
Follow Duygu S.
Unfollow Duygu S.
Send Message
Share Review
Report Review

Thank you anyvan.ie! It was an amazing experience. Just entered details of objects that I wanted to be moved and got very reasonable offers. They're reliable and their website is very easy to use. I will use it again and recommend to anyone needs help

Date of experience: April 6, 2018
GB
1 review
1 helpful vote
Follow Federico g.
Unfollow Federico g.
Send Message
Share Review
Report Review

Absolute disaster
September 12, 2023

Absolutely disaster of a service. Never showed up. Had to spend hours with customer service and they kept changing pick up times, etc… eventually the driver was nowhere to be found and was not able to get my delivery.

Date of experience: September 12, 2023
GB
1 review
0 helpful votes
Follow Joe M.
Unfollow Joe M.
Send Message
Share Review
Report Review

More than requested
March 10, 2022

I googled man with a van, this was the lowest price but, I got more than I paid for. Wanted small van 1 man assist, got big van 2 people (Good for me didn't have to carry a heavy tv) they went above and beyond.

Date of experience: March 10, 2022
GB
1 review
0 helpful votes
Follow Chris V.
Unfollow Chris V.
Send Message
Share Review
Report Review

I booked the service online via the AnyVan website. The booking process was intuitive, quick and easy. The payment was secure.
On the day I was able to track my Van and driver. He arrived on time and loaded my belongings quickly and with care. The drop off was equally professional with the driver and his assistant taking great care of my belongings and my property.
I cannot recommend the driver, his assistant and the overall service highly enough.
I will definitely use this service again and have no doubt in recommending it to my family and friends.

Date of experience: November 30, 2021
GB
1 review
0 helpful votes
Follow Rosana K.
Unfollow Rosana K.
Send Message
Share Review
Report Review

Highly recommend
March 14, 2022

I used anyvan a few days ago for my house move and they were fantastic. There were 2 locations to collect items from to deliver to a first floor flat.

The 2 guys were friendly and efficient and the whole things was done in 2 hours. Would definitely use again

Date of experience: March 14, 2022
GB
1 review
1 helpful vote
Follow M I.
Unfollow M I.
Send Message
Share Review
Report Review

When things go wrong
September 11, 2017

Wait until you have to deal with customer services, be sure to keep a detailed note of what was said when and by who because if they have to listen back to the recorded conversations they are very choice about what they quote back to you. My issue will be going to small claims as a matter of principle. The rest of the experience was quite professional.

Date of experience: September 11, 2017
GB
1 review
0 helpful votes
Follow Kath W.
Unfollow Kath W.
Send Message
Share Review
Report Review

Excellent Service
April 5, 2022

This is the first time I have used this service. The two guys were professional, polite and friendly. Nothing was too much trouble for them. The tracking service was excellent and a great bonus on the day. Five stars. Highly recommended and will use their service again.

Date of experience: April 5, 2022
GB
1 review
0 helpful votes
Follow Pauline B.
Unfollow Pauline B.
Send Message
Share Review
Report Review

Excellent service
April 27, 2022

I recently used AnyVan to move home and am very pleased with the ease of the move. The men arrived punctually and were very friendly and professional. Nothing was too much trouble. I would definitely recommend them to anyone looking for a stress free and excellent service

Date of experience: April 26, 2022
GB
1 review
0 helpful votes
Follow Claire R.
Unfollow Claire R.
Send Message
Share Review
Report Review

I recently required moving my daughter's non-working motor bike from North to South. Having found AnyVan on the net I made inquiries and found the cost quite reasonable. They contacted me and arrange pick up date. The driver contacted me and gave a time frame and his name. The driver and assistant arrived on the day and at the time they said they would. They were both very polite and helpful, and took car not to damage the bike. This was then delivered safely. I would use AnyVan again, and recommend to friends and family as being efficient and affordable. Great work guys.

Date of experience: February 10, 2018
GB
1 review
0 helpful votes
Follow Edwina F.
Unfollow Edwina F.
Send Message
Share Review
Report Review

Excellent service
April 15, 2022

I was over the moon with this service, value for money excellent, communication from initial booking to delivery excellent; driver excellent very nice and helpful. Would not hesitate to use again and recommend to others.

Date of experience: April 15, 2022
GB
1 review
0 helpful votes
Follow Stephen C.
Unfollow Stephen C.
Send Message
Share Review
Report Review

Great company
November 18, 2021

They helped us move house really quickly and were super helpful. And them the guys turned up and were even better than we could of hoped for and very friendly. I'd definitely use them again and would recommend them to anybody who needed them.

Date of experience: November 18, 2021
GB
1 review
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Send Message
Share Review
Report Review

George and Ray were very polite and professional. These two strapping lads lifted 4 heavy garden urns and a garden font. All the pieces arrived safely and they were cheerful and obliging throughout. I'm happy to recommend them. Well done lads!

Date of experience: May 11, 2018
GB
1 review
4 helpful votes
Follow Chancel B.
Unfollow Chancel B.
Send Message
Share Review
Report Review

I have used AnyVan once before, and had no complaints. Unfortunately, this time was not a great experience. The day before my move I was expecting my allocated time-slot and tracking information, which I did not get. I then contacted customer service who said 9am. Great. I got up early and everything prepared. I rang the driver just after 9am and double-checked as I still had no tracking information. Despite the name being Muhammad, a lady picked up, and after I mentioned the word 'van' she hung up. Then I rung again and I was told I had the wrong number and he doesn't drive a van anymore. AnyVan had no explanation for this. Luckily, they were able to send a replacement who were great but they were explaining how they barely got any money despite me paying a small fortune. Anyway, I've cancelled my future bookings with them.

Date of experience: June 28, 2023
GB
1 review
0 helpful votes
Follow Iren L.
Unfollow Iren L.
Send Message
Share Review
Report Review

They are thief!
December 8, 2021

I paid £374 and they didn't do the job and never pay back my money. When I asked theirs manager phone number, they refused it
I show on the photos which way they are lying and lying and lying …. They lie every day different, and they keep my money still…Thieves!

+1
Date of experience: December 8, 2021
GB
1 review
3 helpful votes
Follow Tracey L.
Unfollow Tracey L.
Send Message
Share Review
Report Review

I was so disappointed in this company. I made a booking to move some bedroom furniture to a residential care home for my father. As I had a 2 hr drive to take receipt of the furniture at the delivery address I telephoned anyvan.com the afternoon before the removal was due to take place to check the job would be completed and a driver had been allocated. I was informed that although a driver had not yet been allocated I was assured everything would be fine with the removal. You guessed it - I drove the 2 hrs to the delivery address and no van man turned up. I didn't even receive a telephone call from anyvan.com to say my job had not been allocated. Of course they were happy to reimburse my refund but it isn't about the money its about the total chaos and upset a 'no show driver' causes.

Date of experience: September 25, 2016
Slovenia
2 reviews
2 helpful votes
Follow Marbellane L.
Unfollow Marbellane L.
Send Message
Share Review
Report Review

It is a scam
October 26, 2023

Anyvan just changed my task, my task of moving piano and small item from living and moving 50sqf storage things were changed into "3 items", offer accepted attempted to increase, suddenly I got cancellation, still no deposit refund. I feel this is a scam. To avoid.

Date of experience: October 26, 2023
GB
1 review
1 helpful vote
Follow Thomas P.
Unfollow Thomas P.
Send Message
Share Review
Report Review

Booking was ok but the actual moving company and service they provided was appalling. They only moved half my possessions. They just left the rest. What they did move they damaged. They started quite cheap but ended up being very expensive especially as they only did half the job and that was done badly, When I complained they basically said tough we have your money now.

Please don't use them they may appear ok at first but they are a con. They have 100s of fake reviews on their sites.

Date of experience: August 28, 2018

Overview

AnyVan has a rating of 2.3 stars from 723 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AnyVan most frequently mention customer service, next day and time slot. AnyVan ranks 7th among Moving Service sites.

service
246
value
237
shipping
120
returns
71
quality
190
This company does not typically respond to reviews