AnyVan

Was given time of 2-4pm. Lads turned up at gone six. Instead of taking my belongings to the destination, they drove to another house to drop their belongings off first! This was twenty miles from the destination! No one told me they would do a run before delivering my things. I contacted the manager and expressed that I was not happy. My items were making their way up the M6! He told me then he would take my items back to my house! Eventually I got my items at almost 9pm. Total cowboy. Very unpleasant man. Whatever you do - don't do business with this company.

Well signposted on line site. Easy booking, flexible and added tracking facility available. Timeous communications throughout and good value for money. Delivery punctual. Would absolutely use again and absolutely recommend

Great service but the only reason why I am giving 4 stars is because they wanted to charge me £50 extra for the movers to carry my belongings from the old property to the van and from the van to the new property. When I told them I cannot afford it and it sounds like a huge amount to pay just for carrying personal belongings (I had no furniture, just bags and boxes), they decided to charge me £30 instead as they said that in this case, only one guy would do the carrying instead of 2 (for whom I would be charged the initial £50). I think this is an overpriced service and I know for a fact that a lot of drivers would happily carry a few items free of charge or on a much lower fee that £30-£50.

My furniture left in perfect as new condition and arrive damaged. My furniture was not covered or tidied down in the van and arrived with other peoples furniture fallen ontop of mine. Drivers attitude was appalling, the van unroadworthy and communication zero. Anyvan refuse to contact me! Very poor service and very poor customer service. Anyvan is an embarrassment to the removals industry. There opinion is because the item is delivered, I should not be refunded the delivery! AVOID

Thought it was too good to be true when I was given the price but was pleasantly surprised! Great service was kept informed of driver location and status of the job throughout will definitely be using again!

From start to finish, the move could not have give smoother. From initial quite, to booking, to actually moving, the team at AnyVan were so helpful and professional. I am absolutely delighted with the service and would highly recommend AnyVan

Bad - very bad. Do not use these guys. I ordered two guys to move a sofa one story up. Simple job. The movers bashed around the sofa against the walls so much that they caused extensive damage. They scratched and chipped the walls and door frames very badly. We have recently repainted all the walls along the staircase and doorframes when we did our attic conversion. We have the proof of the work. The company refused to even take a look at the proof of the recent work and take responsibility for what their workers did. It's not professional. Their staff are not trained properly. See photos of the extensive damage they have caused, which they refused to look into and rectify.

Listed a job and paid up. Collect some outdoor furniture from a friend and deliver to central London. Then the trouble started. The job was subcontracted to another driver who kept us waiting ALL DAY before telling us he was having trouble with heavy traffic. He didn't get in touch and we had to phone and phone the other driver and hassle to even get a response. There was no heavy traffic on that route. That was simply a lie. He eventually turned up at 10.30PM on a Friday night and expected our night porter to help him. Worst still their customer service is zero. Phones permanently engaged, emails not replied to, nobody gives a damn. I spent hours trying to get through and get someone to take this on board. They just made it so hard they're banking on you giving up. After 10 days of endless pursuit, they offered £20 credit (as if i'd use them again!) and truly dont care. DO NOT USE ANYVAN. They're truly dreadful.

Read more: https://www.removalreviews.co.uk/movers/anyvan-836#*******

What company takes your money and offers a collection slot between 8AM and 6PM then turns up at a block of flats at 11.40 pm to remove furniture which only had to be moved to a house less than 10 minutes away. No apology, disturbed neighbours and inadequate compensation for all the stress caused to my daughter and my mother. Any Van is a disgrace. A weak company officer who uses the iinadequate customer service staff as a shield. It would be interesting to know how long he keeps his customer service staff poor things!

NEVER AGAIN!

Great all round service from selecting the best date and best price for me to getting my car collected and then delivered. Delivery tracking app is 100% spot on all the way. Driver was polite and professional. He even explained how he was able to reverse his truck right up to the address for easy collection. I liked the fact that he wasn't like "his your car unloaded I'm off" I have already recommended anycar to a couple of my friends. Would definitely use them again. You even get a courtesy phone call and text the day before letting you know name and a photo of your driver and times of there route etc. Top man Aaron. Thank you

I had a large removal last week, consisting of several large and heavy furnitures. The driver from AnyVans provided great services in helping us moving them. The tracking system also benefitted my time planning, making the process fast and easy. Highly recommended

If there was 0-5 rating Id still rate them minus 10 if I could.

Weve booked a 4 bedroom house in advance and paid extras for premium service. What a joke.

Not only did they turn up hours late without any notice or courtesy call but they also had the wrong size van (!) and unable to mov all at once promised to turn o first thing in the morning the very next day.
Need I say this never happened and after half a day chasing on the phone and demanding for our prepaid job to be finished they had the cheek to say Noone is turning up at all.
So our house is still only half moved although weve other things on schedule which we now had to postpone.
Utterly ridiculous, unprofessional to say the least.
Just a disgrace, not even remotely able to give any customer support.
Well most definitely demand a refund for their sh! T premium service as well as compensation for all the expenses weve now incurred thanks to their delay and incompetence.
AVOID AVOID AVOID