Overview
The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
My Preorder was charged appropriately and delivered promptly upon release. Very pleased with my experience.
Fast delivery and no damage to the product, ordering was an average process and I was able to get a ps5 ordered on launch day :)
Love the ps5! Great video quality and I was surprised by how cool the games are. I took a break from gaming and now I'm back!
Everything arrived on time and as expected
Everything arrived on time and as expected
Everything arrived on time and as expected
Site came in clutch on launch day for the ps5. Was able to secure my console and was extremely ecstatic to get one with all the high demand for it.
Clutch, fast shipping and zero issues
Clutch, fast shipping and zero issues
Clutch, fast shipping and zero issues
Next time drop it at a local post office in case nobody's home? It was only because my roomate was there that it got picked up
Awesome deals on Lenovo. Just bought an amazing all in one from them and I love it. Came super fast with no problems. Thanks guys!
Quick & Easy order entry + email sending shipper name and tracking # so I could verify shipment progress
See title. Item arrived on time as advertised. Will shop with them for other electronics moving forward.
Been a PlayStation console fan from inception, my son told me of you guys last year and the professionalism you'll have portrayed are unmatched
Been a PlayStation console fan from inception, my son told me of you guys last year and the professionalism you'll have portrayed are unmatched
Had to be persistent. Took a lot of hard work quick refreshing and not letting up even after saying sold out in hopes someone else's card declines.
Had to be persistent. Took a lot of hard work quick refreshing and not letting up even after saying sold out in hopes someone else's card declines.
Two thumbs up to AntOnline for a smooth transaction, great customer service, fast shipping, and an overall satisfactory shopping experience.
Great user interface! Product arrived in a timely manner, and everything was delivered properly. Will be shopping here often!
Great user interface! Will be shopping here often
Purchase went smooth. Shipping was super quick and none of my product Were damaged including the box. Definitely will shop here again.
Terrible company. Gave me a tracking number and never sent out. Do your research before buying from them. Bad feedback this month on eBay also
Got my purchase before expected delivery date was exactly what I ordered overall very satisfied. Would order through them again
Worst customer service ever. The lady I spoke to was extremely rude, unhelpful. And didn't know anything. Will never deal with this company.
Bought and received my items in less than a week. Everything as described. Loved doing business here.
Outrageously Good Value + Free Shipping on Every Item, Every Day!
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- Atlanta, GA, United States
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Business Highlights
- Free Shipping
- Concealed Packaging
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members