The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
Fast simple process and kept me updated of my status the whole way of the process. Definitely would recommend and would shop again.
You guys are the best. Ordered without any issue and you guys shipped it the same evening. Will buy from you guys again!
Placing order is straight forward, but redeeming has an issue and the support team immediately helped to resolve it.
Awesome job. Great delivery. Great condition. The package came with everything I ordered. I was very pleased with the package. Thank you
This company is the bomb, the PS5 is everything and more. Legit and fast transaction. Highly recommended!
Everything was handled professionally and with care. I received everything I ordered and in a timely matter.
My son was very pleased with the order experience and the service. He appreciated the emails and the prompt delivery.
Easy and great. Something something really happy with my purchase. Something something would shop here again
Very good nice job i don't wanna write much but i got it and it was easy and the xbox is fire and the bundle was fire
So happy I purchased here. I was updated throughout the whole process. Being I purchased in September I'm very I was updated.
Everything was a smooth fast process with the order to the confirmation to getting the package out to me.
Very easy to deal with and my order was complete and nothing was missing. Was given what was purchased.
The box was poorly wrapped, and the tape was practically coming off of the box on the top and bottom.
Received the order on-time and as expected. Placing the order, order status and shipping updates were appreciated.
I was very pleased with the fact that AntOnline had PS5 bundles available and I was able to purchase one online for delivery by the time the consoles were released.
From start to finish everything was perfect….great communication with emails about the status of order and shipping….shipped quickly
Amazing service with great shipping times.
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Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to support@antonline.com for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to support@antonline.com for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to support@antonline.com! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.