The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
They had the product in stock, shipped it in a timely manner, and it arrived in good shape. Excellent experience.
I never heard of you before. You did an excellent job and everything arrived in excellent time. I will purchase from you again.
Received Everything that was Advertised in the Bundle. Delivery Was fast as well. I received the package about a week after I ordered.
Very quick and fast delivery Order confirmed tracking number all come really quick and smooth transition
Ordering was quick and easy. Received the shipment confirmation about 2 days after the order and the order not too far after on my doorstep.
Very very satisfied with my experience here. The only thing I would suggest an improvement in is the packaging. Otherwise, very satisfied
Nothing but great service! A little confusing as far as shipping email and such heading towards the actual shipping but great work!
I've received my order in perfect condition. I only received two games when I was supposed to received 3.
Really great site. Fast shipping and reliable. I will come back and order from here over and over again.
I ordered on the website and got very quick responses and updates from the Antonline support team. The package arrived very soon.
Everything was perfect. I was shocked on how quick the order got to me. I look forward to order another 1 in the future.
Good communication on the order. I received email updates on all the steps of order, packing and shipping. Good work Antonline!
Thank you, package came on time and all the items were available in the box, thank you guys you saved Christmas!
It came earlier than it was previously stated and everything was there and in perfect condition, thank you!
Order was exactly what I thought it would be and it was shipped and received quickly. Thanks ANTonline!
Completing the purchase was quick and easy. The PayPal confirmation helped to allow the transaction to be completed.
They handled my order properly and were very responsive. I requested a change to my order and they replied same day and made the change.
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to support@antonline.com for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to support@antonline.com for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to support@antonline.com! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.