The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
Very good experience, quick and easy to understand checkout process and the shipping was just as quick and efficient. Thank you ANTOnline!
I have had a great experience. There is nothing better that you guys could do I am so grateful for you guys'!
Epic. They emailed me with updates... the shipping was fast and I am VERY pleased with my order and the overall experience!
When websites for other major retailers were crashing left and right, ANTOnline came through and helped me secure a PS5 for my cousin as a holiday gift.
It was easy to use because of the safeguards built in to prevent bot it makes it much easier for a real fan to get.
Went to pick up my package to discover that the tape on the box was not correctly placed and the box had one flap open.
Quick, on time, just worked well. Everything was in order and undamaged. Everything works well so far and I will use them in the future.
The order actually shipped two days earlier than expected. Arrived quickly and the game code that comes with the CPU arrived quickly via email also.
Great experience I got the the new Xbox series x way faster than I expected. I literally got it a day and a half later. Very happy customer.
Ant Online did exactly as they said the would! I ordered the series x on the website and it was here fast and on time.
Thankful for ANTOnline. They had stock of the product and shipped it out as soon as they received it. Can't ask for a better experience!
Hesitant to purchase at first since I have never shopped at antonline before. Howeven I am impressed, good customer service, timely delivery.
The laptop had sound glitches and was slow, wouldn't load a Steam game. Returned it and they charged me a restocking fee.
Had a very good experience with Antonline. Placed pre-order for PS5 and received same quickly upon release. Was very happy with everything.
Used paypal to check out and it was smooth. Was able to get a PS5 even with the high demand. Great service!
They are a great PS5 seller. They were the only ones who could get it when no one else could. Fast shipping
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to support@antonline.com for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to support@antonline.com for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to support@antonline.com! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.