The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
Just when I thought I would never get a PS5 pre-order, ANTOnline came through! The product was shipped on the day of release, and I was playing the next day. I can't recommend ANTOnline enough!
PS5 - Never heard of ANT before but would use them again. Easy ordering and fast delivery. Thanks ANT!
I lucked into a PS5 bundle on release day on this fantastic site. It got to me in 4 days, and I am super pleased!
This site is great. Antonline is always consistent. Never had any problems. Thanks for the great customer service.
This site is great. Antonline is always consistent. Never had any problems. Thanks for the great customer service.
Great pricing on xbox elite controller series 2. New as advertised. Deliver was fast and arrived as advertised.
Order was easy to place and delivery came quicker than expected. We also received shipping and delivery updates.
Ordered this bundle and shipped within a few days got it shipped no problems and everything works perfectly
My order arrived two days after the official release date. I am pleased with the service I received.
Fast shipping great company to buy from and emails are quick and updated me really fast on everything
The purchase was successful, order was delivered as desired, and the console along with extra controllers works wonderfully.
Very satisfying experience. Quick payment and shipping confirmation. Package was easy to track and was delivered on time.
I love Antonline. With competitive prices and super fast shipping. I have purchased several expensive items from Antonline and they always deliver!
Super quick & easy online shopping! Will shop again in the future and will suggest for others to shop online as well.
The Xbox Series X arrived in perfect condition the day after release. I'm happy with the product and the service. Highly recommend!
I was a little hesitant at first but antonline exceeded all my expectations and made it possible for me to get a PS5 on Launch week!
Item was delivered in timely manner as described. They did a great job in getting it to me on a timely way.
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to support@antonline.com for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to support@antonline.com for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to support@antonline.com! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.