The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
My experience with buying from ANTOnline was rewarding. Everything that they promised, was delivered.
I wasn't sure I'd get my hands on one of these. I'm happy you guys had this one. It was well worth the price. The service was great
I was able to preorder a PS5 here, when ever other retailer was out of stock. Highly recommend this site and will be shopping here again.
Order went through and arrived in a timely manner. Just wish it was on the release date. All in all a very good experience.
They have the best running site that doesn't crash and it's truly first come first serve and you don't have to worry about bots!
Big empty box that it was just sat in which resulted in damage on one of the products box. No protection at all for the shipped products.
Items were not well-packed and were loose inside a banged up box. And shipping was not as fast as expected. But item arrived on time. Thank you
The delivery was incredibly fast. Only a couple days! And the package was well cared for and I now have my new and beautiful Xbox series X
I recommend it, I arrive in a timely manner, good packaging, I just need to try, everything, thank you
The controller was perfect and brand new but the redeem code was false or previously had already been used.
Box a little dented up but just what i ordered! Will again in the future
Ordered the new Xbox Series X as a great bundle. Arrived within 3 days. Great communication all the way.
Everything went well, I was nervous at first but then I did my research and everything came on time!
Got both deliveries sooner than expected. Appreciate you guys great service, I will definitely shop with you guys again!
Got it 1 day late of product release date if I received it on the launch day it would have been 5 stars
I've seen a lot of bad reviews, but they delivered promptly! Packaging could've been a bit better, but item delivered with no problems.
It was a great experience, I was able to get in and out with my order and got it within 4 business days!
Bought my Xbox the night of launch and received it the next day. Best online shopping experience I've had on a launch day.
Everything was great, smooth all around. Delivery came in on time and everything was sealed and new without any damage to the box.
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to support@antonline.com for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to support@antonline.com for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to support@antonline.com! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.