The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
They're from the A what more should I say. They're reliable and quick. I received everything the next day. I'm going to shop here again.
Can't thank you guys enough. Excellent and fast service. I received my xbox series x. The day after placing my order. Happy customer, thank you.
The online shopping was quick and easy. In and out in no time. Great tracking to keep up with when and where my item is.
Thank you so much for helping me out. Im
A first time Xbox player. I'm so happy I purchased from you guys thanks again lol
I was shocked with how easy it was to locate and purchase my PS5. No excessive fees or scalping, just a straight transaction and 2 day shipping.
I was able to preorder a ps5 bundle from antonline and I received it about 5 days after the ps5 launched with everything inside in perfect condition.
AntOnline is the most efficient and user-friendly website I have dealt with thus far this holiday season, and I will definitely be back for more!
Shipping and shopping was great but I received a damaged new item and it's a collectors edition so that hurts
Checkout was fast on a high demand item. Delivery was fast as well. I will be ordering from Antonline again!
The whole experience was great. They shipped my purchase super quickly and they have very good updates about the order
My order came exactly on day it was suppose to. Great service and will order from them again. Thanks again.
First time ordering from antonline and it was a good experience from checking to the shipping. Highly recommend if looking for a PS5.
Ordered a bundle and was happy. Nothing over msrp which is kinda crazy right now. Showed up within a day of ordering. Crazy.
Never did business with them before but had a great service promt shipping and quick response when messaging them will do business again
Check out was fast and easy. I was very happy to see CAPTCHA to help prevent bots. From now on, you'll be my go to online stop for these items.
Got it but a full week late. I am glad to have gotten my order in but shipping was an issue plus I had to pay for shipping.
Great Experience, and Fast Definitely! Would definitely purchase something from you guys again, Thanks!
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to support@antonline.com for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to support@antonline.com for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to support@antonline.com! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.