The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
Fast delivery, every came as described. Everything came packed securely and in complete working condition.
I read a lot of negative reviews, and was initially scared for my order, but from the experience I had, I was very satisfied with ANTonline from start to finish.
I ordered my xbox series x bundle and two days later I had it. I wanted to say thank you to antonline for a great experience.
Great experience. Arrived very fast. I don't know why i have to type more but it's making me so this is me typing more. Thank you
Excellent customer follow up. Product was delayed. They communicated and made sure the product arrived.
Bought the item with no issues, and they shipped super quick, surprisingly quick. Excellent service.
Advertised the PS5 pre-order for 2 PM EST, site crashed at 1:50 because they obviously were not prepared then claimed to be sold out even though not one person could access the wesbsite.
My pre ordered my item and received it on time and in perfect condition. Customer service was fantastic. Thanks to Antonline!
Antonline exceeded my expectations got my PS5 bundle on launch day and i wouldn't have one without their service 100% legit!
I was pleasantly surprised to find an Xbox series x available on antonline, they send it for launch it it arrived!
Everything went smooth from the confirmation email, to the shipping and delivery. My package arrived quicker than I expected to be.
Everything was smooth! No issues with order or shipping. Arrived on time and with no damage! Would highly recommend shopping here.
My packaged arrived as expected. It was in good condition. Contacting customer service was an average experience. The representative was rude.
Showed up on time. PS5 doesn't work. No fault of antonline. Just frustrating to wait for something for so long and get it out of the box and nada.
My experience was great got the new Xbox x couldn't find it anywhere for my son! Also it came in 2 days great service u guys provide thanks again!
Delivery was fast and i completley enjoy my new item. Also i would use this site againg for future orders
They're $#*!ing dog$#*!, $#*! servers, never buy anything from them. I rather give $100,000 to a nigerian prince, then ever give these idiots a dollar. $#*! YOU $#*!ONLINE!
I'd previously ordered my Ryzen CPU through ANT and knew I could trust them so when I saw the PS5 pre-order go live I jumped on it quick and they delivered, got here with no issues on launch day.
Was nervous at first with all the horrible reviews but placed my order with paypal and got both my Xbox and PlayStation. No issues whatsoever.
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to support@antonline.com for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to support@antonline.com for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to support@antonline.com! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.