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Anniecloth

How would you rate Anniecloth?
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California
1 review
0 helpful votes
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High quality
June 21, 2020

Very high quality products, excellent customer service. Great return policy. Postage is fast and efficient, with no shipping charges for products of $ 100 or more. And the products are reasonably priced compared to other similar sites.

Date of experience: June 19, 2020
Pennsylvania
1 review
38 helpful votes
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ZERO stars!
February 25, 2020

Annie Cloth clothing does not at all come as advertised. The sizing is utterly wrong and you will be left with cheap clothing that you cannot even fit into. Quality is extremely low. It took 73 days for my order to be filled. When I reached out to the company explaining that the shoe size was in no way representative of an American shoe size (too small) or European shoe size as described, they basically told me my only option was to take a 15% cash refund or mail it back to CHINA on my dime.

Date of experience: February 25, 2020
Anniecloth s. Anniecloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

France
1 review
0 helpful votes
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Fit me perfectly
September 29, 2020

For 9 months, no article on this website has disappointed me. Every purchase, every clothing package I receive, is worth the investment. Everything seems to fit me perfectly, they complement my body well. They also deliver fast.

Date of experience: September 29, 2020
GB
1 review
0 helpful votes
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Excellent online boutique, quality clothing and also different. I love its unique style, clothes adapted to our time. Everything I bought feels great, there is no friendship that does not comment on my outfit, I love it.

Date of experience: January 29, 2021
Oregon
2 reviews
0 helpful votes
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HORRIBLE, DECEPTIVE AND TERRIBLE QUALITY
March 24, 2022

It's hard to imagine a company could be this bad. Not only do the sizes bear no relation to reality (an xl ordered with the guidelines of their own size chart would not fit a child), the quality is terrible, and not that I expected anything great, but at least made of the fabrics described, which the clothes are NOT. The 'return policy'
Is a complete scam. First, they try to bribe you with a discount to keep clothing that you don't want, then they threaten you by saying the returns 'might not make it back' so no guarantees of refund can be made.
Just a terrible experience all around. Oh, and you can't leave reviews because the site is 'under revision' and no date for being able to use the review function is available. A total and complete waste of 200$ STAY AWAY!

Date of experience: March 24, 2022
Massachusetts
1 review
0 helpful votes
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If we should run out of Toilet Paper in U.S. we can always purchase
Clothes from Annie Cloth to wipe with, purchased clothes 4 months ago ($125.00) returned the garbage
Back after receiving over 3 months later costing $35.00 to return still have not been refunded. They report they have never received. I guess they think I lost this battle. I will be sure to sabotage there crap so nobody ever makes a purchase from them, This is in CHINA

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 19, 2020
Nebraska
1 review
1 helpful vote
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I thought they had the cutest others. It took over 2 months to get some of my items. The shipped individually from China. It took so like for them to arrive and they were much poorer quality than I expected. Also. I used their size chart but the fit was still off. I'm stuck with a half dozen articles of clothes that I'll end up donating to goodwill.

Date of experience: February 12, 2020
Anniecloth s. Anniecloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Kansas
1 review
0 helpful votes
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Never received product
August 10, 2020

Don't order from this place. They take your money and send you nothing. I ordered in March and paid with PayPal. Thankfully I only ordered one item to test out if it was a real business. But it's still irritating I wasted $29

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 11, 2020
GB
1 review
19 helpful votes
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This is a fantastic clothing website with the best customer service i have come across. Great variety, good prices. Highly recommended for friends and family. Regular designs and reasonable shipping costs.
You can check clothing by body type, see if it 'fits' your build, and buy things like outfits rather than trying to figure out what you'd like to go with something!
Efficient website and excellent customer service.

Date of experience: July 13, 2020
Georgia
1 review
0 helpful votes
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DON'T BUY FROM THEM!
August 29, 2020

I ordered a dress online WEEKS ago, and they have graciously taken the money out of my account immediately, but yet no dress! Plus I have sent several emails asking where it is and no one will respond back. I'm just reading that the dresses are based in CHINA! So we all know how long that will take to get here. I guess it should come in a few years. Again, don't order unless you like to waste your money.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 30, 2020
Arizona
1 review
2 helpful votes
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Finally after 3 months managed to get my return label & refund by calling their customer service helpline number I finally received my last product this week. Of the 9 items I ordered I am not keeping any of them. Since you have to pay to ship all items to China within 15 days of their arrival, and pay duty fees etc. Their clothing is poorly made. The clothes look great on line only don't be fooled. Tried several times to reach out to them they have working email. So i went on the internet and i found this number + (eight five zero six three two zero 9 8 zero) when my line was connected they helped me some with instructions so that i can return there garbage back and initiated my money to me, at first I thought whether they will really help me or it's a scam but after I confirmed with my bank I was relaxed as I have really received my refund from them

Date of experience: September 23, 2020
Utah
1 review
2 helpful votes
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I ordered three things over six weeks ago. One piece came in the mail two days ago. It is the flimsiest, cheapest thing I have ever bought. I believe they are just a middle man for China. They do a great job marketing their products to make them looks nice. THEY ARE NOT. Save your money and time. Total rip-off

Date of experience: December 2, 2019
Anniecloth s. Anniecloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

New Mexico
1 review
0 helpful votes
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Great buys!
May 19, 2021
Updated review

Very cute items! Anxious to see the quality. Now that I've received all items, I'm still happy with my purchases. Quality is fine, actually better than I expected for the low prices! I will definitely order from here again. Only problem is shipping is a bit lengthy. However, they keep you posted.

Date of experience: May 19, 2021

Very cute items!
April 18, 2021
Previous review

Very cute items! Anxious to see the quality.

Date of experience: April 18, 2021
Germany
1 review
1 helpful vote
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Fabulous service of this online store, committed to making your purchase as special as possible. A lot of variety and information on the website. Selected clothing choices arrived with sufficient time. Although the sizes were not entirely correct, it was my fault more than his. Consider increasing the size of the materials.

Date of experience: January 3, 2020
New York
1 review
1 helpful vote
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HORRIBLE
January 28, 2021

No, not their products... but hard to tell since I ordered items on Nov 22 and it's now Dec 28th and yet to arrive. Some of the things showed up JUST in time for Xmas. One item is still stuck in NJ since the 17th. I have no idea WHY this company has such issues with shipping and delivery in a timely manner... not like they ship for free. :(

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 29, 2020
Virginia
1 review
6 helpful votes
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I found this site after I was looking for sundress's, first if all when I received them they looked absolutely nothing like the picture, cheap material, terribly cut. My 4 year old daughter make something nicer. When I went to return then it was $27 to ship back to China!. So I took the other route they offered me back $16 for$53 order. This is a scam! The product is poor, the customer service is a disgusting. I hope this helps this place should be closed down! God only knows who's even making theses products

Date of experience: March 10, 2020
Anniecloth s. Anniecloth Rep
over a year old

Sorry for all inconvenience.

We will try our best to improve it.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Florida
1 review
0 helpful votes
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Never again!
July 24, 2020

I placed an order on May 20,2020. It shipped, so I'm told. It reached San Francisco on May 28,2020. Live in Florida. Today is day 27. No items received, no actual human response from Annie-Cloth and no offer of assistance to help me retrieve my order.
Must be coming by stage coach!

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 24, 2020
Netherlands
1 review
0 helpful votes
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Impressed
October 8, 2020

I recently dealt with this online boutique for an ordering problem. I am very impressed with your high level of customer service. His communication and response time was almost immediate. They even sent follow-up messages to make sure she was happy. Thank you very much, we will buy with this store again.

Date of experience: October 8, 2020
Connecticut
1 review
1 helpful vote
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Don't believe any review of this company that's higher than two stars. While the pictures may look appealing, the clothes are made from cheap, shiny material and the embroidery on some shirts is poorly made. $20 for a shirt made of essentially plastic/polyester with flat patterns is not worth it.
Customer service is useless and automated, I bought a few shirts in May and didn't get them until 2 months later. They just kept sending me the same tracking number when they didn't detail the location of the package. If I could give 0 stars, I would!

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 20, 2020
New York
1 review
0 helpful votes
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I am very satisfied!
February 26, 2021

I am very satisfied with the online purchase process and how they treated me. They do a great job answering questions and really educate you especially so that you can make informed decisions about your clothes.

Date of experience: January 27, 2021

Overview

Anniecloth has a rating of 3.4 stars from 5,201 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Anniecloth most frequently mention online boutique, customer service and good quality. Anniecloth ranks 19th among Women's Clothing sites.

service
594
value
338
shipping
340
returns
141
quality
1,545

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52,161 reviews