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AnnieclothReviews 5,201

3.4

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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

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52,161 reviews

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NL
1 review
0 helpful votes
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Waitig for Annie
June 22, 2021
Updated review

It is the first time I have contact with your shop but I was disappointed that it took so long to get
Attentin from Annie.

Date of experience: May 23, 2021

It is the first time I have contact with your shop...
April 23, 2021
Previous review

It is the first time I have contact with your shop and I would say so far
So good!

Date of experience: April 23, 2021
Texas
1 review
0 helpful votes
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Their products are cheaply made and do not match the website description. In addition to that, one of my items arrived torn and I was told that I would have to pay for return shipping in order to receive a refund for the item and that is only AFTER they have received it back. I guess if my damaged item (their fault) gets lost in shipping, then I just have to eat that cost.

They also sent me the wrong color of shoes and then told me I would have to return them to get my money back.

Buyer Beware. It's not worth it!

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 23, 2021
Minnesota
1 review
0 helpful votes
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Not happy
May 23, 2021
Updated review

Order shipment took nearly a month to be delivered, shirt fabric irritated my skin, shoes arrived a few days later and were too short. Want refund on shoes or mail back.

Date of experience: May 23, 2021

Nice selection of larger size womens clothing
April 17, 2021
Previous review

Nice selection of larger size womens clothing

Date of experience: April 17, 2021
GB
1 review
0 helpful votes
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I have been using this website for a long time and have always received my packages on time. I love the quality of the clothes

Date of experience: May 23, 2021
Australia
1 review
0 helpful votes
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Honestly save your money and don't buy anything from this website
The clothes do not represent anything seen on the website
The clothes are made poorly and the material is inferior quality
If you want to send the goods back good luck it will not happen
I have just had my goods returned to me again
Pick anywhere else
This is absolute rubbish

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 22, 2021
Canada
1 review
0 helpful votes
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Pretty Dress!
May 22, 2021
Updated review

So far so good! Great prices, options and discounts. Still waiting for the arrival of an order so I can only comment on the shopping experience.
The dress arrived and it's very pretty! It's a good fit with the exception of the length. It is at least 6" too long so I will need to have it hemmed. I don't really mind spending extra for the tailoring as the price of the dress was very reasonable.

Date of experience: May 22, 2021

So for so good!
April 14, 2021
Previous review

So for so good! Great prices, options and discounts. Still waiting for the arrival of an order so I can only comment on the shopping experience.

Date of experience: April 14, 2021
California
2 reviews
0 helpful votes
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I order two dress that were show with a 2 layer skirt. Got them and they were quit different. I asked them to call tag them and they said I had to pay return shipping to Asia. They lied and I should pay?

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 22, 2021
Louisiana
1 review
0 helpful votes
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Love the product & the material of the cloth.
May 22, 2021
Updated review

I'm a first time customer & this was delightful shopping experience.

Date of experience: May 22, 2021

I'm a first time customer & this was delightful shopping...
April 22, 2021
Previous review

I'm a first time customer & this was delightful shopping experience.

Date of experience: April 22, 2021
Georgia
1 review
0 helpful votes
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Misinformed
May 22, 2021
Updated review

Because of difficulty with screens opening a closing, multiples of single orders were placed. Tracking informaiton link opened to page not available.

Date of experience: May 22, 2021

The pop up the interferes with shopping
April 21, 2021
Previous review

The pop up the interferes with shopping.

Date of experience: April 21, 2021
California
1 review
0 helpful votes
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Not as good as expected
June 21, 2021
Updated review

Product Information
I was expecting the material was cotton so I was hoping that it should be comfortable.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 22, 2021

Product Information is detailed
April 21, 2021
Previous review

Product Information is detailed

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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I really love ordering clothes at this online boutique. The blouses are of great quality and the shipment is always punctual. I recommend the service.

Date of experience: May 22, 2021
Massachusetts
1 review
0 helpful votes
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I'm still waiting for an order.
June 21, 2021
Updated review

Because you are not in the United States and in the UK, I had to contact my bank and it took awhile then I had to re-order

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 22, 2021

Because you are not in the United States and in the...
June 14, 2021
Previous review

Because you are not in the United States and in the UK, I had to contact my bank and it took awhile then I had to re-order

Date of experience: May 15, 2021
Connecticut
1 review
0 helpful votes
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My new maxi dresses
May 22, 2021
Updated review

I LOVE the fact that you have cotton maxi dresses! They're hard to find!

Date of experience: May 22, 2021

I LOVE the fact that you have cotton maxi dresses!
April 21, 2021
Previous review

I LOVE the fact that you have cotton maxi dresses! They're hard to find!

Date of experience: April 21, 2021
Australia
1 review
0 helpful votes
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Very happy
May 21, 2021
Updated review

Inexpensive, wide range, speedy delivery and some unique items that gets many compliments when I wear them!

Date of experience: May 21, 2021

Inexpensive, wide range, speedy delivery
April 21, 2021
Previous review

Inexpensive, wide range, speedy delivery.

Date of experience: April 21, 2021
California
2 reviews
1 helpful vote
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Looks like fun clothes...
June 20, 2021
Updated review

I found the website a bit clunky to navigate. The 'add to cart' button didn't appear unless I registered, exited the page and then logged again. It would nice to have photos of the backsides of these clothes. The sizing from item to item is bizarre. Some tops, comparably shaped, have a size small with 13" wide shoulders others with 19" shoulders. The look is fun and I'm hopeful items will fit.
Of the four shirts ordered, one fit. None of the shirts is made of the fabric listed.
It is unlikely I would shop here again.

Date of experience: May 21, 2021

I found the website a bit clunky to navigate
May 21, 2021
Previous review

I found the website a bit clunky to navigate. The 'add to cart' button didn't appear unless I registered, exited the page and then logged again. It would nice to have photos of the backsides of these clothes. The sizing from item to item is bizarre. Some tops, comparably shaped, have a size small with 13" wide shoulders others with 19" shoulders. The look is fun and I'm hopeful items will fit.

Date of experience: April 21, 2021
District of Columbia
3 reviews
0 helpful votes
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Plenty of choices
May 21, 2021
Updated review

Just wished there were more styles in my size. I have noticed of recent that annie have started to put out a few more larger sizes. I have only had one mis-sized dress as I ordered 5x but what I got was more of a size 2x. Other than this one mishap all my dresses were perfect in size.

Date of experience: May 21, 2021

Just wished there were more styles in my size
January 19, 2021
Previous review

Just wished there were more styles in my size

Date of experience: January 19, 2021
Canada
1 review
0 helpful votes
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Summer clothes
May 21, 2021
Updated review

Very easy to shop and pay. Pictures match product.

Date of experience: May 21, 2021

Very easy to shop and pay
November 27, 2020
Previous review

Very easy to shop and pay

Date of experience: November 27, 2020
GB
1 review
0 helpful votes
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I ordered a dress on the internet here for my mother, which is size 16 in black. She never wears dresses, but this dress couldn't have been more perfect for her. It is even more beautiful in person with the work of the beads on the shoulders. Wonderful.

Date of experience: May 21, 2021
California
1 review
0 helpful votes
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Expensive shipping, but very beautiful items at affordable prices.

Date of experience: May 20, 2021

Expensive shipping, but very beautiful items at affordable...
April 20, 2021
Previous review

Expensive shipping, but very beautiful items at affordable prices.

Date of experience: April 20, 2021
Arizona
2 reviews
3 helpful votes
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I ordered two blouses and the first one finally came. It's a lovely floral pattern but the cut in the front is way too low and I will have to make another button hole to cover up my breasts. The material is polyester I believe or some sort of rayon. I wish this would have been stated. How do I wash it. There is no tag. When is my other blouse coming?

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 20, 2021

I like to see shipping costs up front
May 29, 2021
Previous review

I like to see shipping costs up front. I tried to CHAT to find this information out but the agent said they didn't have that info and that I had to fill out all information to get to that point. I don't like unknowns. I liked the blouses so much I decided to buy them anyway. I also don't like 20-30 days for delivery. Is this coming from China?

Date of experience: April 29, 2021