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AnnieclothReviews 5,201

3.4

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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

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52,161 reviews

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Florida
1 review
0 helpful votes
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Annie's Clothes
June 28, 2021
Updated review

Received 2 of the 3 items ordered, very pleased with one top returning the other, just not to my liking

Date of experience: May 29, 2021

Confusing check out
May 29, 2021
Previous review

Confusing check out

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Knowing the styles I was looking for on this website made it easier, as well as scrolling through similar elements that matched the style. All clothes available. The quality of wear is extremely reliable to last.

Date of experience: May 29, 2021
Pennsylvania
1 review
0 helpful votes
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Nice designs
May 29, 2021
Updated review

Customer service is not as I expected.
Returning and exchanging merchandise should not be so difficult
I really wanted the merchandise but the sizing is off.

Date of experience: May 29, 2021

Not now please let me see your service and merchandise
April 28, 2021
Previous review

Not now please let me see your service and merchandise

Date of experience: April 28, 2021
Indiana
1 review
0 helpful votes
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Ungrateful company.
June 28, 2021
Updated review

Never received the cute earrings as a free gift for ordering $90.00 of clothing, was told to nevermind this cause they were a free gift, which prompted me to buy from them in the first place. They should have resent the earrings, out of appreciation for ordering as many items that I did. Beware... clothing is not as pictured, sizes are not true, some material is very cheap, I didn't return anything knowing that a refund would probably never occur. Will NOT do business with a company that doesn't put the customer first... SHAME!

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 29, 2021

Neat clothing, reasonably priced, hope the all fit...
March 21, 2021
Previous review

Neat clothing, reasonably priced, hope the all fit well with size guide accuracy... will give more feedback once received.

Date of experience: March 21, 2021
California
1 review
0 helpful votes
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Great
May 28, 2021
Updated review

Great great great great great great great great great

Date of experience: May 28, 2021

Great great great great great great great great great
April 28, 2021
Previous review

Great great great great great great great great great

Date of experience: April 28, 2021
California
1 review
1 helpful vote
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I've been ordering from them for a long time and not only do I get my package on time or earlier, but the customer service is easy and fabulous. Their size charts are very accurate and all the clothes are well made and last long. My only comment (which is not bad just to keep in mind) but if it says "super low cut" it is VERY low cut haha! Buy here, you won't regret it

Date of experience: May 28, 2021
Wyoming
1 review
0 helpful votes
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Not received my order yet so cannot complete survey
June 27, 2021
Updated review

Confusing with the free shipping based on final sales and the gifts thing is confusing.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 28, 2021

Confusing with the free shipping based on final sales...
June 23, 2021
Previous review

Confusing with the free shipping based on final sales and the gifts thing is confusing.

Date of experience: May 24, 2021
GB
1 review
0 helpful votes
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I love the clothes here! They are super comfortable, true to size and easy to wash. It is definitely worth the money. Slowly replacing my other favorite web pages!

Date of experience: May 27, 2021
Pennsylvania
3 reviews
0 helpful votes
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Please tell me if any chance i can return for exchange.

Date of experience: May 26, 2021

Pretty high shipping charges... was close to changing my mind... but i like the shirt.

Date of experience: May 26, 2021

Pretty high shipping charges...
April 26, 2021
Previous review

Pretty high shipping charges... was close to changing my mind... but i like the shirt.

Date of experience: April 26, 2021
California
1 review
0 helpful votes
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Great customer service at this online boutique, very responsive and attentive, the order I made for delivery was fast since I didn't have to wait too long, I really liked the jumpsuit I bought.

Date of experience: May 26, 2021
New York
2 reviews
0 helpful votes
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A bit disappointed
May 25, 2021
Updated review

The fabric is sleazy. I was hoping for a nice cotton but it's rather shiny and seems cheap. Prints are "blurry" and look better from a distance. If I had seen them in person I would not have purchased them.

Date of experience: May 25, 2021

Difficult checking out with Paypal
April 24, 2021
Previous review

Difficult checking out with Paypal

Date of experience: April 24, 2021
California
1 review
0 helpful votes
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Materials are not as described. No customer service. No phone number to contact customer service. Email replied by robot. Robot replied with standard message only. Requested return label. Robot did not respond to my response.

Date of experience: May 25, 2021

Nice selection and the prices are reasonalbe
April 25, 2021
Previous review

Nice selection and the prices are reasonalbe. Customer service responded and chat promptly.

Date of experience: April 25, 2021
Arizona
1 review
0 helpful votes
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Pretty clothes..
May 25, 2021
Updated review

Both shirts arrived within reasonable time. Both were sized XL however the difference was significant. One fit and the second was perhaps only a Large.

Date of experience: May 25, 2021

Pretty clothes..
April 25, 2021
Previous review

Pretty clothes. Lets see if it comes in time, or back ordered..

Date of experience: April 25, 2021
Arizona
2 reviews
0 helpful votes
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Slow shipping!
May 25, 2021
Updated review

Am used to Amazon and I shop with prime, so I get stuff next day. Was very disappointed that I couldn't pay for faster shipping. It was an important event for my granddaughter and she needed it faster.

Date of experience: May 25, 2021

Disappointed there was no faster shipping option!
June 16, 2021
Previous review

Disappointed there was no faster shipping option!

Date of experience: May 17, 2021
Canada
1 review
0 helpful votes
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Online shopper
June 24, 2021
Updated review

I was very satisfied with the clothes but I was charged for a shirt I didn't receive.
The email I was sent said it was either out of stock or discontinued.
I was not refunded the money.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 25, 2021

Nice options and decent prices
April 25, 2021
Previous review

Nice options and decent prices

Date of experience: April 25, 2021
California
1 review
0 helpful votes
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I am always very satisfied with the quality of the products in this online boutique. They are comfortable and last for years. I will not buy any other brand of clothing on the web Fantastic variety of styles and colors!

Date of experience: May 25, 2021
Colorado
2 reviews
0 helpful votes
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Not Exactly Like the Picture
May 24, 2021
Updated review

I thought the t-shirt was so cute because of the cut of the bottom, but the one I received is different than the picture. The fabric is also some kind of synthetic nylon and I thought it would be polyester or cotton. I also ordered some shoes and they look a little different than the ones pictured. The ones I received have a large white sole on them which I didn't see in the picture. I will be returning both.

Date of experience: May 24, 2021

Shopping experience great
April 24, 2021
Previous review

Shopping experience great. Was surprised at shipping cost, a little higher than I expected, but not out of

Date of experience: April 24, 2021
GB
1 review
0 helpful votes
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I bought several blouses last year for my family around the same time, more exactly for the clan of grandmothers. I bought them online. One of my aunts, who has gathered our ancestors, was amazed and loves them. This year I got another design that I am sure you will love.

Date of experience: May 24, 2021
Canada
1 review
0 helpful votes
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Very good except for your CONSTANT pop up window to accept mailings from your company While shopping and browsing. It covers my cell screen. Frustrating!

Date of experience: May 23, 2021

Very good except for your CONSTANT pop up window to...
April 23, 2021
Previous review

Very good except for your CONSTANT pop up window to accept mailings from your company While shopping and browsing. It covers my cell screen. Frustrating!

Date of experience: April 23, 2021
Louisiana
1 review
0 helpful votes
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Blouse not as pictured/ described
June 22, 2021
Updated review

The blouse is not cotton and looks completely different in person. I am giving it to charity. I do not understand how the shoes can be described as having arch support when they are completely flat. They are okay... I would have liked them a bit longer. I should know better than to order from companies like this. The only plus is that the delivery was quicker than I expected. I will not order again from this company.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 23, 2021

I just hope the items fit...
April 23, 2021
Previous review

I just hope the items fit...

Date of experience: April 23, 2021