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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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Nice products, but when arrive presentation is not good.
Nice products, but when arrive presentation is not good.
I am PO Box addresse. AC fails to disclose how they ship. 4 mos-no product/refund. Will never use again
You stand warned! They clothing quality is subpar and they sent me a damaged dress that was totally unwearable and refused to refund me for it. I sent over 10 emails with pictures and they finally told me that they would give me a 25% refund on the $20 dress. They then ended up refunding me $4.75 not even the 25%. BEWARE!
Takes too long for items to arrive. Ordered 3 items. Have received 1 item, other 2 still in transit
Not easy to go back and forth between bag and return to shopping
I was very satisfied with the clothes. The product I bought was up to the task. I would recommend your website to other women who have trouble finding the right size and price.
I was disappointed with most of the items and am returning what I can. Some items did not match the catalog description (advertised as sweatshirt, was, in fact, just a long-sleeved shirt) or picture (pattern totally different.) One was mis-sized (XL that I couldn't even get on). Quality of fabric was inferior to that of earlier Annie Cloth purchase. I will not be using this site again.
$10.99 for shipping one blouse seems unreasonably expensive.
$10.99 for shipping one blouse seems unreasonably expensive.
I ordered May 3,2021.
As of June 3,2021 the order was still bring processed.
I am trying to cancel but ever time I try to live chat once I ask for the cancellation and refund they close the chat.
Shopuld be able to give a zero rating.
The dresses were as shown in the photo on the website. Happy with the price. Excellent fit. Reasonable delivery time considering Covid heists everywhere. Thanks to the team at this online boutique for making the experience hassle-free. Much appreciated. Good service.
The ad said with LUCKYOU and receive 15% off. The site took off the 15% but replaced it when I went to pay saying it was invalid or some such thing. Don't think I will recommend this site or use it again. I believe I was cheated.
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The ad said with LUCKYOU and receive 15% off. The site took off the 15% but replaced it when I went to pay saying it was invalid or some such thing. Don't think I will recommend this site or use it again. I believe I was cheated.
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Easy. Relatively inexpensive. Some off-the-beaten-track items that are still tasteful.
Easy. Relatively inexpensive. Some off-the-beaten-track items that are still tasteful.
Hard to tell when an item is added. I didn't qualify for any discounts, surprised as I am a first time customer.
Hard to tell when an item is added. I didn't qualify for any discounts, surprised as I am a first time customer.
Great variety and easy to track my online purchase. Very satisfied customer. Health. My friend loved her early Christmas surprise. I will order again soon in this online boutique.
Wonderful selection, the patterns are perfect for me, I hope they fit. Sizing not accurate.
Wonderful selection, the patterns are perfect for me, I hope they fit.
Offered the garment to a model I was shooting, she declined it for free. I still like it.
What you see is not what you get, buyer beware. Returns are not easy or possible in some cases. Use reputable companies.
Excellent selection on the internet of quality clothes and excellent design, incredible prices, well made clothes, the shipment of my order arrived without problems.
Absolutely beautiful, fabulous dress, many people can't believe it is an item bought online, I'm very happy, thank you for something different.
This is a good site that functions well. I'm looking forward to receiving my order.
This is a good site that functions well. I'm looking forward to receiving my order.
This website is a great online boutique, the clothes have good quality, cheaper prices! I love you clothes
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.