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AnnieclothReviews 5,201

3.4

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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

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52,161 reviews

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Florida
3 reviews
0 helpful votes
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Products By Anniecloth
June 5, 2021
Updated review

Nice products, but when arrive presentation is not good.

Date of experience: June 5, 2021

Nice products, but when arrive presentation is not...
May 6, 2021
Previous review

Nice products, but when arrive presentation is not good.

Date of experience: May 6, 2021
New York
1 review
0 helpful votes
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I am PO Box addresse. AC fails to disclose how they ship. 4 mos-no product/refund. Will never use again

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 5, 2021
Washington
1 review
0 helpful votes
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You stand warned! They clothing quality is subpar and they sent me a damaged dress that was totally unwearable and refused to refund me for it. I sent over 10 emails with pictures and they finally told me that they would give me a 25% refund on the $20 dress. They then ended up refunding me $4.75 not even the 25%. BEWARE!

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 4, 2021
North Carolina
1 review
0 helpful votes
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Review
July 4, 2021
Updated review

Takes too long for items to arrive. Ordered 3 items. Have received 1 item, other 2 still in transit

Date of experience: June 4, 2021

Not easy to go back and forth between bag and return...
May 5, 2021
Previous review

Not easy to go back and forth between bag and return to shopping

Date of experience: May 5, 2021
GB
1 review
0 helpful votes
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I was very satisfied with the clothes. The product I bought was up to the task. I would recommend your website to other women who have trouble finding the right size and price.

Date of experience: June 4, 2021
Massachusetts
2 reviews
0 helpful votes
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Not what I expected
June 4, 2021
Updated review

I was disappointed with most of the items and am returning what I can. Some items did not match the catalog description (advertised as sweatshirt, was, in fact, just a long-sleeved shirt) or picture (pattern totally different.) One was mis-sized (XL that I couldn't even get on). Quality of fabric was inferior to that of earlier Annie Cloth purchase. I will not be using this site again.

Date of experience: June 4, 2021

Very user friendly website
April 26, 2021
Previous review

Very user friendly website

Date of experience: April 26, 2021
Missouri
1 review
0 helpful votes
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Shipping
July 3, 2021
Updated review

$10.99 for shipping one blouse seems unreasonably expensive.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 3, 2021

$10.99 for shipping one blouse seems unreasonably expensive
June 3, 2021
Previous review

$10.99 for shipping one blouse seems unreasonably expensive.

Date of experience: May 4, 2021
Canada
1 review
0 helpful votes
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Terrible Service
July 3, 2021

I ordered May 3,2021.
As of June 3,2021 the order was still bring processed.
I am trying to cancel but ever time I try to live chat once I ask for the cancellation and refund they close the chat.
Shopuld be able to give a zero rating.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 3, 2021
GB
1 review
0 helpful votes
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The dresses were as shown in the photo on the website. Happy with the price. Excellent fit. Reasonable delivery time considering Covid heists everywhere. Thanks to the team at this online boutique for making the experience hassle-free. Much appreciated. Good service.

Date of experience: June 3, 2021
New York
2 reviews
0 helpful votes
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Miss
July 3, 2021
Updated review

The ad said with LUCKYOU and receive 15% off. The site took off the 15% but replaced it when I went to pay saying it was invalid or some such thing. Don't think I will recommend this site or use it again. I believe I was cheated.
%

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 3, 2021

The ad said with LUCKYOU and receive 15% off
June 2, 2021
Previous review

The ad said with LUCKYOU and receive 15% off. The site took off the 15% but replaced it when I went to pay saying it was invalid or some such thing. Don't think I will recommend this site or use it again. I believe I was cheated.
%

Date of experience: May 3, 2021
Indiana
3 reviews
0 helpful votes
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The map shirt
June 3, 2021
Updated review

Easy. Relatively inexpensive. Some off-the-beaten-track items that are still tasteful.

Date of experience: June 3, 2021

Easy
April 29, 2021
Previous review

Easy. Relatively inexpensive. Some off-the-beaten-track items that are still tasteful.

Date of experience: April 29, 2021
Washington
2 reviews
0 helpful votes
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Hard to tell when an item is added. I didn't qualify for any discounts, surprised as I am a first time customer.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 2, 2021

Hard to tell when an item is added
June 2, 2021
Previous review

Hard to tell when an item is added. I didn't qualify for any discounts, surprised as I am a first time customer.

Date of experience: May 3, 2021
Arizona
1 review
0 helpful votes
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Great variety and easy to track my online purchase. Very satisfied customer. Health. My friend loved her early Christmas surprise. I will order again soon in this online boutique.

Date of experience: June 2, 2021
Kentucky
1 review
0 helpful votes
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Tops great, sizes not acruate
June 2, 2021
Updated review

Wonderful selection, the patterns are perfect for me, I hope they fit. Sizing not accurate.

Date of experience: June 2, 2021

Wonderful selection, the patterns are perfect for me,...
May 2, 2021
Previous review

Wonderful selection, the patterns are perfect for me, I hope they fit.

Date of experience: May 2, 2021
Utah
1 review
0 helpful votes
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Offered the garment to a model I was shooting, she declined it for free. I still like it.

Date of experience: June 1, 2021

Fine so far
June 1, 2021
Previous review

Fine so far

Date of experience: May 2, 2021
Wyoming
1 review
0 helpful votes
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What you see is not what you get, buyer beware. Returns are not easy or possible in some cases. Use reputable companies.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 1, 2021
GB
1 review
0 helpful votes
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Excellent selection on the internet of quality clothes and excellent design, incredible prices, well made clothes, the shipment of my order arrived without problems.

Date of experience: June 1, 2021
GB
1 review
0 helpful votes
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Absolutely beautiful, fabulous dress, many people can't believe it is an item bought online, I'm very happy, thank you for something different.

Date of experience: May 31, 2021
Washington
1 review
0 helpful votes
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Nice shirts!
May 30, 2021
Updated review

This is a good site that functions well. I'm looking forward to receiving my order.

Date of experience: May 30, 2021

This is a good site that functions well
April 30, 2021
Previous review

This is a good site that functions well. I'm looking forward to receiving my order.

Date of experience: April 30, 2021
GB
1 review
0 helpful votes
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This website is a great online boutique, the clothes have good quality, cheaper prices! I love you clothes

Date of experience: May 30, 2021