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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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I have made a lot of purchases and they always deliver fast and the quality is awesome! Some of my best outfits come from this online boutique and the best part is that they have affordable clothes.
I received the order a bit sooner than expected but still missing an item
Search box doesn't bring up exactly what I want!
Better variety than other online stores with the same clothes. Easy to use website. Great service - fast shipping, easy return process, fast refund for ill-fitting items (we bought different sizes of the same bra). I intend to buy again. I highly recommend them. I have already recommended them to my mom.
Ordering was easy. Receiving items took a long time
Shopping experience was good so far. Now hopefully I can get my order in a timely fashion. It took forever last time.
Beautiful good dress, quality and excellent price. It arrived in a timely manner. It looked great, it felt great, but this style was a bit big for me. I will remember it for my next online purchase here, excellent service!
Shipping took a very long time, which was not made clear at the time of purchase.
Quality of products was not as presented or expected.
Love your selection, can't wait to try!
Just ran across this scanning and thought the clothes were just beautifulExciting about finding this web
Ordering clothes online here is simple with many options and sizes and the delivery time is very good. The return and refund process is excellent.
The styles are really small... even though I ordered larger than usual- still small. But fabric is stylist, and workmenship is excellent.
Only wish you did not have to buy so much, to get free shipping...
A really pretty dress, strapless. I received it in a timely manner. It looks and feels great, quite comfortable.
Not a happy customer at all. I totally did not receive what I was expecting. What so ever.
So far So good! The sizing was a little off. But I will return for larger size. Hopefully returns are as easy as receiving! Love the clothes!
They take fake pictures and try to duplicate the items on their own, they send you something that looks nothing like what you asked for... the shirt on the left is what I ordered the shirt on the right is what I got, I wrote to them and told them and all they did was offer 15% refund, I said no so they offered 25% refund, I said no I should get what I paid for or get a refund, they are thieves!
Everything seems straight forward. Keeping fingers crossed that I like and fit into the clothes.
Everything seems straight forward. Keeping fingers crossed that I like and fit into the clothes.
You can't ask for a better service online. I ordered the wrong size and the return process was easy and the refund was processed immediately.
I have order a woman solid crop top and palazzo.it was having a hole and the size was not fit.so I told them to exchnge it... now nobody is picking up the call and the after taking money they are not giving me the product. Earlier the order was cash on delivery. I already paid 999 rupees to Annie cloth. Olease give me the dress or give me the money back.
Placed a $250+ order on May 8. Credit card charge was processed immediately. It's now June 6 and when I questioned them, I got a stock response about delays and then got "Many items are ready now and we will ship out soon. Please wait in patience." Still won't give me a date. I bet if I cancel, if it's even possible, the credit to my charge will take longer than the order. Updates to follow regularly.
Really happy with my purchase, I have received two tops and so impressed with the fit I ordered another. Navigating was easy, the clothing range was amazing, so many options.
These shirts were for my daughter, she loves them, she finds them comfortable and beautifully styled, she has trouble getting the sizes she needs elsewhere, we will deal with this website again. Great service, price ect. Thank you!
Found blouse I ordered on an ad at another website... so cute! Hope it
Ships quickly!
Found blouse I ordered on an ad at another website... so cute! Hope it
Ships quickly!
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.