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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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I love the fact it is so easy to order on line and the prices are very reasonable. I just wish it didn't take so long to get here!
Would like to see front and back of items on models
Would like to see front and back of items on models
Quick and easy. Thank you for showing actual and honest measurements for each item.
Quick and easy. Thank you for showing actual measurements for each item.
Exciting clothing and fits nice. The pants did not fit real well and I have requested to return them
Shipping time was long—about 4 weeks. Fit was bizarre. The bottom half of the top I bought was a small, which I ordered. Top half and the neckline was huge. Sleeves were normal, but the neckline was so wide left to right and front to back that it rendered the top unwearable. Too much hassle to return. All I could do was try to creatively gather the neckline to pull the entire top closer together. I had to cut some material away and create some odd looking pleats or ruching which either looks ridiculous or very haute couture. Either way it's pretty funny looking. The print of the fabric was quite nice, though.
Could not edit shipping info. Wanted faster shipping but could not amend "standard" shipping to an expedited shipping
The website is very easy to navigate and easy to understand.
The website is very easy to navigate.
The process was easy and this is the first time ordering from you
The process was easy and will know more when I receive them and try them on. This is the first time ordering from you
Can't beat the prices and they arrived in a timely manner. Very attractive colors/styles.
I ordered all three in Large. Two of the tops seemed to be Extra Large and one top is
More like a medium. I may try to take up the seams on the two large tops.
I have had a great experience with this online boutique, they are quick to respond to inquiries and the quality of the clothes has been more than expected for the price.
If you have ever read a review and based on that review bought the product or didn't buy the product please please listen to this review if there are any good reviews that you have read about Annie cloth they are fake this is an despicable rip off company I bought four dresses after 6 weeks they were delivered they stunk my house up so bad the material was so disgusting I called to try to return them and they were offering 15% of my money my money and not to return them and just to keep them I said no they sent me a label that was going to some God forsaken country in China and I spent another $50 and sent the package and after 4 months it came back undelivered because there is no such address this has gone on for a year I cannot get any money out of them it's excuse after excuse please do not buy from this company please
Tops I ordered are cute. They both are the same size but don't fit the same. Ones tighter than the other.
My first purchase. Disappointed with fabric. Size chart inaccurate.
Great selections. My first purchase. SO WISH I could expedite shipping to have this for an event on Friday, May 28th.
I love this online boutique, I can find everything I need! I use this website for different clothes and every time it is perfect!
Lots of options to chose form and ease of use on website
Love the selection. My first two items took over 30 days to arrive. I am still waiting for my 3rd item to ship. This whole process is taking a long time! I do love the items I ordered and received. Nice quality! I can't wait to get my last item.
I have been shopping here online for over 4 months and I have always liked its quality and never face a problem.
At first I thought "Love the styles! Love the color! Everything these days seems so drab... thank you for offering what I have been looking for." But the final product is nowhere close to what the pictures led me to think I'd be getting. The "cotton blend" feels synthetic and overall the clothing looks and feels "cheap". Size wise the tops are much larger than expected.
Love the styles! Love the color! Everything these days seems so drab... thank you for offering what I have been looking for
I have had pleasant experiences with this website. I pay close attention to reviews and sizing, but overall my shirts have been well received.
Their goal is the customer's satisfaction. Very good website, well organized. It is always a pleasure to buy clothes here.
Dress was nothing like it appeared online. Fabric supposed to be cotton, was polyester. Did not fit so tried to return but they said I have to pay shipping back to CHINA and wait for my refund or take 15% and keep the dresses. I got them up to 30%. I would not buy clothing online, and be absolutely sure about the return policy. Afterwards I found all the negative reviews.
WISH THERE WAS A STYLE WE LIKED WITH A LONGER SKIRT, OR SHORT RATHER THAN LONG SLEEVES, HAD TO COMPROMISE
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.