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AnnieclothReviews 5,201

3.4

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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

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52,161 reviews

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Michigan
3 reviews
0 helpful votes
Follow Jennifer R.
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Nicely packaged. Delivered efficiently.
July 22, 2021
Updated review

Okay given it was from a Facebook ad that was a surprise

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 22, 2021

Lots of interruptions to shopping
June 22, 2021
Previous review

Lots of interruptions to shopping.

Date of experience: May 23, 2021
California
1 review
0 helpful votes
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Too expensive to return
July 22, 2021
Updated review

I signed up so that I could get a 10% discount, but it was never applied and I had no way of applying it. Also, so many online stores have free shipping and free returns, so that was disappointing. If the item doesn't fit correctly, will I will need to pay to return it? I have now received all three items. They are of very poor quality, but I don't want to be out more money by returning them. If there were free returns, I would return all three. The tee shirts have the rubbery decals. I'll only buy from companies that offer free returns.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 22, 2021

I signed up so that I could get a 10% discount, but...
June 22, 2021
Previous review

I signed up so that I could get a 10% discount, but it was never applied and I had no way of applying it. Also, so many online stores have free shipping and free returns, so that was disappointing. If the item doesn't fit correctly, will I will need to pay to return it?

Date of experience: May 23, 2021
Utah
1 review
0 helpful votes
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Lovely website. Beautiful bags, purses, dresses, blouses and lots of little jewelry for all the girls. Sale items too. Worth it.

Date of experience: June 22, 2021
Texas
1 review
0 helpful votes
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Clothing
July 21, 2021
Updated review

Last ordered was messed up, still dealing with that one, but thought I would give them a second chance.
I received the dresses I ordered, thought they were going to be tee shirt material, but they were made of something else. I also ordered XXXL, but they seem to be XL not XXXL.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 21, 2021

Last ordered was messed up, still dealing with that...
June 18, 2021
Previous review

Last ordered was messed up, still dealing with that one, but thought I would give them a second chance.

Date of experience: May 19, 2021
Pennsylvania
1 review
0 helpful votes
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I AM VERY DISAPPOINTED AND ANNOYED WITH THIS COMPANY. IT TOOK THEM OVER A MONTH TO DELIVER ONE BLOUSE.IT WAS THE WRONG BLOUSE WITH A RAGGED HEM WITH STRINGS HANGING FROM IT. WHO WEARS SOMETHING LIKE THAT. I SENT THE A PICTURES AND THEY TOLD ME I COULD NOT RETURN IT. ALSO THE SECOND BLOUSE NEVER CAME AND THEY NEVER ADDRESSED THAT ISSUE. PLEASE DON; T WASTE YOUR TIME AND MONEY WITH THIS COMPANY. THEY ARE CON ARTISTS. PHL RESIDENT

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 21, 2021
Pennsylvania
2 reviews
0 helpful votes
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The fabric was not what I expected.
July 20, 2021
Updated review

Easy checkout with PayPal. Not much information about shipping method until checkout though.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 20, 2021

Easy checkout with PayPal
May 21, 2021
Previous review

Easy checkout with PayPal. Not much information about shipping method until checkout though.

Date of experience: May 21, 2021
Arizona
3 reviews
14 helpful votes
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Not Worth It!
July 20, 2021

I ordered several items after checking what appeared to be mostly decent reviews. The dress I ordered turned out to be very thin material but it was pretty and for summer, it would work. Hopefully, it won't disintegrate when washed. The map shirt was cute and almost fit but the sleeves were very tight. Again, flimsy material so I figured I would try and exchange it. While my items were mailed from CA, only exchanges could be done through China. Considering shipping and customs fees, it would be more than the blouse. I accepted the 15% refund and will probably just donate it. I can only wonder about the integrity of the reviews. I have learned my lesson. You get what you pay for!

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 20, 2021
GB
1 review
0 helpful votes
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I saw a lot of negative reviews. I almost wonder if they were published by the competition, since the boots I ordered from him on this website were new and perfect. From what I can tell, the box arrived sealed, shipment was as promised and on time.

Date of experience: June 20, 2021
Illinois
1 review
0 helpful votes
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I probably won't be returning
June 19, 2021
Updated review

Overall I am pleased. However, browsing the site is frustrating because you repeat the same items over and over again. Also, the sizing is not constant. I ordered the same top in different patterns. One was true to size and one was too small. The fact that I would have had to pay for the return shipping kept me from doing so. I'll just give it to a smaller friend. I probably won't shop here again though.

Date of experience: June 19, 2021

Overall I am pleased
June 18, 2021
Previous review

Overall I am pleased. However, browsing the site is frustrating because you repeat the same items over and over again.

Date of experience: May 19, 2021
GB
1 review
0 helpful votes
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I ordered 6 different clothes in this online boutique. They all got to my house pretty quickly, I loved everything!

Date of experience: June 19, 2021
New Jersey
1 review
0 helpful votes
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Just some minor problem with website
The material was not like I expected and one of the items was not the item I ordered.

Date of experience: June 18, 2021

Just some minor problem with website
May 19, 2021
Previous review

Just some minor problem with website

Date of experience: May 19, 2021
GB
1 review
0 helpful votes
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Can't find a better website than this, they gave me a 40% discount on my first order and the delivery is only 2 weeks, I am so satisfied with the clothes I bought here! They are of high quality! It was a fantastic experience!

Date of experience: June 18, 2021
Pennsylvania
1 review
0 helpful votes
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Interesting style
June 18, 2021
Updated review

Nice selection of different styles of clothing, reasonable prices. The items ordered were different than the appearance on the website, but still nice for the cost.

Date of experience: June 18, 2021

Nice selection, good prices
May 18, 2021
Previous review

Nice selection, good prices

Date of experience: May 18, 2021
Arizona
1 review
0 helpful votes
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I've tried 3 times to post this. Ordered two blouses on April 30. One delivered two weeks later and V neck below my bra. I chatted with a Rep. Who apologized but no suggestion of exchange or refund. Went on vacation and upon return the second blouse arrived at post office. It was extremely small. Contacted Customer support via email and was told too late to return because ut was after 15 day return policy. After stating I would write a negative review I receive another email stating they would extend the return for another two days, which was already expired by the time they responded. They should have refunded ALL my money for such slow service and poor quality merchandise. Save yiur money.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 17, 2021
Colorado
1 review
0 helpful votes
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I really love it, and after family and friends saw the clothes that I buy here and asked me where, they all started shopping on this website, unlike other sites we have tried, as I described it is real, you get what you ask for, all the details, some exceptions may occur, but they are still much better than most other online stores. I would like to thank you for responding and suggesting solutions whenever there is a question.

Date of experience: June 17, 2021
Minnesota
1 review
0 helpful votes
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This was a terrible experience and this company definitely has a problem with advertising things they don't even have. I bought my mother in law some shoes she really wanted and was expecting them in a few weeks the most. I tried giving grace but I didn't receive any information on the product I bought and it had been over a month. I contacted them and they said " We are so sorry. Thank you very much for your patience to wait. Sorry that we are still preparing your ANNIECLOTH order." Now it's been even longer and I contacted them and they hit me with " We regret to inform you that this product is out of stock." Terrible customer service, if I never reached, where they just planing on keeping my money. Not only that but they emailed me saying they are out of stock but why I looked today and they still have the product on there website? DON'T WASTE YOUR TIME AND MONEY WITH THIS COMPANY.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 17, 2021
Washington
2 reviews
0 helpful votes
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Want to return items - retn process harder than with shopping networks - havent done yet.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 16, 2021

So far, so good
May 17, 2021
Previous review

So far, so good

Date of experience: May 17, 2021
GB
1 review
0 helpful votes
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Beautiful clothes!
July 16, 2021

I needed help to change the address on my order, they kindly helped me by taking all the necessary steps. Great help from this website with beautiful clothes!

Date of experience: June 16, 2021
California
1 review
0 helpful votes
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Review
July 16, 2021
Updated review

Really quick and easy
It took a long time to receive my order. I loved one top which was exactly as expected but the other 2 items were not the measurements listed.

Date of experience: June 16, 2021

Really quick and easy
May 15, 2021
Previous review

Really quick and easy

Date of experience: May 15, 2021
California
1 review
0 helpful votes
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The quality of the clothes here is excellent and the prices incredible. Customer service is excellent too. They really care about their customers.

Date of experience: June 16, 2021