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AnnieclothReviews 5,201

3.4

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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

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Maine
2 reviews
0 helpful votes
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Great job!
June 29, 2021
Updated review

Have just recently discovered this web site. Love the different choices in clothing!

Date of experience: June 29, 2021

Have just recently discovered this web site
May 30, 2021
Previous review

Have just recently discovered this web site. Love the different choices in clothing!

Date of experience: May 30, 2021
France
1 review
0 helpful votes
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The dress I bought fit perfectly. I will definitely buy another. The delivery was within the next few days. Very happy with the variety and the online service.

Date of experience: June 29, 2021
Michigan
1 review
0 helpful votes
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Great selection
June 28, 2021
Updated review

Great selection and very pretty clothes. Decent prices, and options for all budgets.

Date of experience: June 28, 2021

Great selection and very pretty clothes
May 29, 2021
Previous review

Great selection and very pretty clothes. Decent prices, and options for all budgets.

Date of experience: May 29, 2021
Michigan
1 review
0 helpful votes
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Inconsistent sizing
July 28, 2021
Updated review

Never got my free gift on my last order, plus, many many things are shown repeatedly (and not just a different color) on multiple pages. Disappointed with the actual item vs very creative photography. Many pieces looked like they had a sewn 3D effect. When I received several pieces in person, they were almost a screen print of a photo in 3D.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 28, 2021

Never got my free gift on my last order, plus, many...
May 29, 2021
Previous review

Never got my free gift on my last order, plus, many many things are shown repeatedly (and not just a different color) on multiple pages

Date of experience: May 29, 2021
GB
1 review
0 helpful votes
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I have been a customer of this website since January 2020. I did not receive all my items in my last purchase. I emailed and got a response and resolution to my issue from a representative, within hours and well beyond my expectations. I will continue to shop here and recommend to friends and family.

Date of experience: June 28, 2021
Texas
1 review
0 helpful votes
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Strange material
July 28, 2021
Updated review

The material of the pants is a thick weave. They are sort of stiff. The dress and one shirt feel like windbreaker material. They are slick feeling. I like the styles but not the material.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 28, 2021

So far so good
May 29, 2021
Previous review

So far so good

Date of experience: May 29, 2021
California
1 review
0 helpful votes
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Horrible. The sizing is not accurate and then the return policy is a scam. Do not buy unless you know the size works (it isn't that a large isn't a large- the proportions are way off). Then the return policy is a total scam. There is an entire webpage on FB talking about their scamming. They operate j see lots of different names including NoraCora.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 27, 2021
Germany
1 review
0 helpful votes
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Super recommended
July 27, 2021

This online store has excellent quality clothing, my experience was better than I expected, good shipping time, for sure.

Date of experience: June 27, 2021
Indiana
1 review
0 helpful votes
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! ST TIME SHOPPING ANNIECLOTH
July 27, 2021
Updated review

! ST TIME SHOPPING ANNIECLOTH. AM WORRIED THAT THE BEAUTIFUL ITEMS WILL NOT LOOK THE SAME. I FILTERED FOR MADE IN USA.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 27, 2021

! ST TIME SHOPPING ANNIECLOTH
May 27, 2021
Previous review

! ST TIME SHOPPING ANNIECLOTH. AM WORRIED THAT THE BEAUTIFUL ITEMS WILL NOT LOOK THE SAME. I FILTERED FOR MADE IN USA.

Date of experience: May 27, 2021
Texas
1 review
0 helpful votes
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MANY strings hanging from the hem of the shirt. The fabric is very thin (gauze like material) although the photo shows a much thicker structured fabric. The photos are deceiving. CAUTION: You have 15 days of the delivery date to have the items returned for a refund.

Date of experience: June 26, 2021
Oklahoma
1 review
1 helpful vote
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Extra fabric in clothes and they won't refund! Worst customer service! Hides behind their horrible policy with faulty product! Do not order from this company! It will take you over a month or longer to get your items. Mine took almost 30 days and I didn't event get my full order. Once received half the items didn't fit or were not like the items shown in the picture- different designs. Some items had extra fabric in them like a factory defect or something. Company refuses to return them. I was out of town traveling for work when they finally arrived so I missed their 15 day return. Now I am stuck with a bunch of garbage clothing that I cannot even donate! Save your money and go else where! Customer service was absolutely rude and unsupportive about it despite their poorly crafted clothing!

Date of experience: June 26, 2021
Arizona
1 review
0 helpful votes
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This online boutique has very cool and original clothing designs at a good price, the quality and size are normal. I only bought 2 sweaters but I am satisfied with both!

Date of experience: June 26, 2021
Arizona
1 review
0 helpful votes
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I ordered a blouse, followed the sizing chart.the size suggested was about 2 sizes smaller than I could wear.
The blouse arrived after about 3 weeks.the fabric was completely opaque, not sheer and light weight. I followed up with an E-mail, asked for a return label. I did recieve a quick response letting me know that if they don't get the return in CHINA within 7 days no refund will be issues. They offered a 15% of the item refund (?!?!)that's an insult. If I would have figured out the Item I ordered was coming from China I probably would not have ordered.
I DEFINITELY WILL NOT DO BUSINESS WITH THIS CROOK AGAIN

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 26, 2021
Missouri
1 review
0 helpful votes
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Ordered blouses, t-shirt, sweater, and dresses. None looked like the article shown on the website. Fabrics were mislabeled. I've been a seamstress for 50 years; ordered linen shirt, got polyester. Articles did not measure same as online description. I'm thin and never had a problem with sleeves but one dress I could barely fit my arm into. Fortunately, I could cut off the top and turn it into a skirt. Would have been cheaper to just buy the fabric and make the skirt to start with. EVERY ITEM HAD A PROBLEM!

When you request a return, you get an email that you can bear all costs to return to China (even though shipped from US location) or a 15% refund. They have the gall to suggest you can use the 15% toward purchasing the right size, even though they are clearly at fault. Just delete from email. Their pretty pictures of someone else's clothing suck you in, but that is not what you will get if you order.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 25, 2021
GB
1 review
0 helpful votes
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I bought a dress for a wedding and was very impressed with the service. I got so many compliments that it was great to be able to come back a few days later to buy another.

Date of experience: June 25, 2021
Florida
2 reviews
0 helpful votes
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Boho tops
July 24, 2021
Updated review

Ordering was easy. Tops are mot what I wanted, fabric all polyester, very uncomfortable in Florida summer heat. Trying to return them now for refund.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 24, 2021

Cute blouses, easy to order
May 19, 2021
Previous review

Cute blouses, easy to order.

Date of experience: May 19, 2021
Connecticut
1 review
0 helpful votes
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Love the styles!
June 24, 2021
Updated review

Love the clothes at Annie's. Fit well and are usually well-made. Takes awhile to get them but worth the wait. I ordered 12 all the same size items 9 fit great 2 too small & 1 too big.

Date of experience: June 24, 2021

Love the clothes at Annie's
May 23, 2021
Previous review

Love the clothes at Annie's. Fit well and are usually well-made.

Date of experience: May 23, 2021
GB
1 review
0 helpful votes
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I have ordered many clothes from this website and so far everything has been true to size, comfortable and affordable! Shipping usually takes 1 to 2 weeks. They are the new leaders of fashion but of better quality and on the internet!

Date of experience: June 24, 2021
India
1 review
0 helpful votes
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Service good, product was a disappointment!
June 24, 2021
Updated review

I received the parcel effortlessly, even though it took a while. The customer service staff were very helpful. However, I was disappointed with the product. The shirt /blouse that I ordered was an imitation of the actual product shown on the site. It did not have the Anniecloth name tag on it and the tag mentioned some different name. The material, fit of the blouse and color were also not as shown on the site! I am wondering how/why this happened?

Date of experience: June 24, 2021

Good so far!
May 25, 2021
Previous review

Good so far! Hoping the parcel reaches me in Mumbai, India without any hitches.

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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The discounts are affordable and the quality of the clothing is incredible. Also, shipping is always faster than expected. One of the best clothing websites out there. 100% satisfied.

Date of experience: June 23, 2021