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AnnieclothReviews 5,201

3.4

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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

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52,161 reviews

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New York
1 review
0 helpful votes
Follow Frank L.
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It's good but there's a major flaw. You don't provide front AND back views of each dress. That has kept me from buying more from you.

Date of experience: July 6, 2021

It's good but there's a major flaw
April 22, 2021
Previous review

It's good but there's a major flaw. You don't provide front AND back views of each dress. That has kept me from buying more from you.

Date of experience: April 22, 2021
California
1 review
0 helpful votes
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Very good quality products, fast shipping, are very consistent with its philosophy of being at the forefront of fashion. I am very happy with the purchase and it is likely to repeat.

Date of experience: July 6, 2021
Michigan
1 review
0 helpful votes
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I bought several dresses that appeared beautiful in the pictures but when I received them they were cheap tarp-like material…looked like a costume. It also comes from china, which I found out only After I ordered. Save your money and buy from a better company.

Date of experience: July 5, 2021
Illinois
1 review
0 helpful votes
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The web site was hard to get to work. I found items I wanted to order but had to log out 2 times and log back in a third time to be able to order.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 5, 2021

The web site was hard to get to work
July 5, 2021
Previous review

The web site was hard to get to work. I found items I wanted to order but had to log out 2 times and log back in a third time to be able to order.

Date of experience: June 5, 2021
California
1 review
0 helpful votes
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Incredible quality at very good prices, delivery always arrives on the agreed day, which is excellent and practical. The material and designs are so beautiful, the sizes are perfect.

Date of experience: July 5, 2021
New York
1 review
0 helpful votes
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I received the blouse I ordered, the purchase worked very well, great service, the order arrived quickly. I would recommend them to my friends and acquaintances, I will surely order more clothes here

Date of experience: July 4, 2021
Florida
2 reviews
0 helpful votes
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Very disappointed!
July 3, 2021
Updated review

Items appear to be a far less quality than were exhibited on your website. One size too large (I ordered the size I normally wear), no feminine shape and very inexpensive material used.

Date of experience: July 3, 2021

God bless
June 3, 2021
Previous review

God bless.

Date of experience: June 3, 2021
Arizona
1 review
0 helpful votes
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You should read the BBB site with the reviews before you buy. Now, to be honest, I ordered 6 tops. All but one fits well. Although, the photos on their site make them look like they are actual cotton t-shirts, they appear to be a cotton-polyester blend. The tag says cotton, but I think it's actually for the lining only. The top I wanted to return was a "small", as all of them were. It is HUGE. It is not a small. I wanted to return it. I started their return procedure. I got to the part where you are required to enter a photo(s) of the problem or they won't accept your return. I was just about to have my husband take a photo, when I decided that it wouldn't be worth the hassle to return a $17.99 top, that I have to pay for the shipping to return it and hope I would get my money back. I decided I will donate it.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 3, 2021
California
1 review
0 helpful votes
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I love this beautiful dress. I am happy with the quality, great material and it is not too bright. The texture is thick and looks elegant in this red dress, I love the color.

Date of experience: July 3, 2021
Canada
1 review
0 helpful votes
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Fast and easy and beautiful clothes and everything else, love shopping here

Date of experience: July 3, 2021

Fast and easy and beautiful clothes and everything...
June 2, 2021
Previous review

Fast and easy and beautiful clothes and everything else, love shopping here

Date of experience: June 2, 2021
Pennsylvania
1 review
0 helpful votes
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Good communication
July 3, 2021
Updated review

I think the messaging on the site could be more clear. Sometimes could not tell why certain choices were not available because they were out of stock or if I was just doing something wrong. UPDATE: order received in a timely manner, satisfied with products. When I had a tracking issue, Annie Cloth responded very quickly. No complaints!

Date of experience: July 3, 2021

I think the messaging on the site could be more clear
July 11, 2021
Previous review

I think the messaging on the site could be more clear. Sometimes could not tell why certain choices were not available because they were out of stock or if I was just doing something wrong.

Date of experience: June 11, 2021
Canada
1 review
0 helpful votes
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A little disappointed in the colours
July 3, 2021
Updated review

The colours seem faded or off when compared to the on-line product photos.

Date of experience: July 3, 2021

Nice variety!
June 2, 2021
Previous review

Nice variety! Love Boho Section!

Date of experience: June 2, 2021
Virginia
2 reviews
11 helpful votes
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Make sure you check the sizes!
August 1, 2021
Updated review

Clothes are cool, but the return policy SUCKS! Return to CHINA! I suggest ordering 1 or 2 items to check the size & quality before falling for the over $109 free shipping deal. Everything I got ($144 worth) was too big & returns must be in pristine condition or you won't get a refund and after you spend the money to send it to China, there's no guarantee they will say it was perfect. I guess I'm just gonna have to eat it!

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 2, 2021

Beautiful clothes, easy to use website
June 1, 2021
Previous review

Beautiful clothes, easy to use website.

Date of experience: June 1, 2021
New Zealand
1 review
0 helpful votes
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I ordered several things and everything was great, the order has arrived in a week, everything correctly packed. Both the size and the quality of the products I bought are very good.

Date of experience: July 2, 2021
North Carolina
2 reviews
0 helpful votes
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Love this stuff
July 1, 2021
Updated review

Love these linen cloths. I love this style of clothing! Very unique!

Date of experience: July 1, 2021

Love these linen cloths
May 31, 2021
Previous review

Love these linen cloths

Date of experience: May 31, 2021
California
1 review
0 helpful votes
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Clothing okay. Shoes are very low quality.
June 30, 2021
Updated review

I love the look of the products and the process of checking out was simple. The quality of the products was not what I expected, however. Some of the pieces of clothing were decent others didn't fit well. The shoes were cheaply made and therefore will be returned.

Date of experience: June 30, 2021

I love the look of the products and the process of...
May 31, 2021
Previous review

I love the look of the products and the process of checking out was simple.

Date of experience: May 31, 2021
Pennsylvania
1 review
0 helpful votes
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Great selection and styles
June 30, 2021
Updated review

Really pleased with the clothes. Comfortable and priced reasonably!

Date of experience: June 30, 2021

Great selection
May 31, 2021
Previous review

Great selection

Date of experience: May 31, 2021
Canada
1 review
1 helpful vote
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Ao missrepresented I bought shown bubbly kbitted sweater. And got a thin see through nylon material cardigan complectly wrong colors. See pictures.! So Awefull and no customer service what so ever. Waist of money

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 30, 2021
Virginia
1 review
0 helpful votes
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The clothes in this store are spectacular. Lovely. The right sizes. And the product arrives in a few days home. I have already bought 3 times and it will not be the last.

Date of experience: June 30, 2021
Maryland
1 review
0 helpful votes
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Cheap fabric
July 30, 2021

Don't bother ordering anything from Anniecloth/Annie's Clothing. The fabric is poor quality, made in China. The website claims it is cotton or cotton blend but nothing is cotton rich -- it is mostly polyester with little to no cotton content. And the return policy is painful and difficult, requiring the consumer to return the package to China, at at least $100 per parcel. But they eventually refunded 12.62 of the $40 I paid for the two shirts, which I donated to Goodwill.

Date of experience: June 30, 2021