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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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It's good but there's a major flaw. You don't provide front AND back views of each dress. That has kept me from buying more from you.
It's good but there's a major flaw. You don't provide front AND back views of each dress. That has kept me from buying more from you.
Very good quality products, fast shipping, are very consistent with its philosophy of being at the forefront of fashion. I am very happy with the purchase and it is likely to repeat.
I bought several dresses that appeared beautiful in the pictures but when I received them they were cheap tarp-like material…looked like a costume. It also comes from china, which I found out only After I ordered. Save your money and buy from a better company.
The web site was hard to get to work. I found items I wanted to order but had to log out 2 times and log back in a third time to be able to order.
The web site was hard to get to work. I found items I wanted to order but had to log out 2 times and log back in a third time to be able to order.
Incredible quality at very good prices, delivery always arrives on the agreed day, which is excellent and practical. The material and designs are so beautiful, the sizes are perfect.
I received the blouse I ordered, the purchase worked very well, great service, the order arrived quickly. I would recommend them to my friends and acquaintances, I will surely order more clothes here
Items appear to be a far less quality than were exhibited on your website. One size too large (I ordered the size I normally wear), no feminine shape and very inexpensive material used.
You should read the BBB site with the reviews before you buy. Now, to be honest, I ordered 6 tops. All but one fits well. Although, the photos on their site make them look like they are actual cotton t-shirts, they appear to be a cotton-polyester blend. The tag says cotton, but I think it's actually for the lining only. The top I wanted to return was a "small", as all of them were. It is HUGE. It is not a small. I wanted to return it. I started their return procedure. I got to the part where you are required to enter a photo(s) of the problem or they won't accept your return. I was just about to have my husband take a photo, when I decided that it wouldn't be worth the hassle to return a $17.99 top, that I have to pay for the shipping to return it and hope I would get my money back. I decided I will donate it.
I love this beautiful dress. I am happy with the quality, great material and it is not too bright. The texture is thick and looks elegant in this red dress, I love the color.
Fast and easy and beautiful clothes and everything else, love shopping here
Fast and easy and beautiful clothes and everything else, love shopping here
I think the messaging on the site could be more clear. Sometimes could not tell why certain choices were not available because they were out of stock or if I was just doing something wrong. UPDATE: order received in a timely manner, satisfied with products. When I had a tracking issue, Annie Cloth responded very quickly. No complaints!
I think the messaging on the site could be more clear. Sometimes could not tell why certain choices were not available because they were out of stock or if I was just doing something wrong.
The colours seem faded or off when compared to the on-line product photos.
Clothes are cool, but the return policy SUCKS! Return to CHINA! I suggest ordering 1 or 2 items to check the size & quality before falling for the over $109 free shipping deal. Everything I got ($144 worth) was too big & returns must be in pristine condition or you won't get a refund and after you spend the money to send it to China, there's no guarantee they will say it was perfect. I guess I'm just gonna have to eat it!
Beautiful clothes, easy to use website.
I ordered several things and everything was great, the order has arrived in a week, everything correctly packed. Both the size and the quality of the products I bought are very good.
Love these linen cloths. I love this style of clothing! Very unique!
I love the look of the products and the process of checking out was simple. The quality of the products was not what I expected, however. Some of the pieces of clothing were decent others didn't fit well. The shoes were cheaply made and therefore will be returned.
I love the look of the products and the process of checking out was simple.
Really pleased with the clothes. Comfortable and priced reasonably!
Ao missrepresented I bought shown bubbly kbitted sweater. And got a thin see through nylon material cardigan complectly wrong colors. See pictures.! So Awefull and no customer service what so ever. Waist of money
The clothes in this store are spectacular. Lovely. The right sizes. And the product arrives in a few days home. I have already bought 3 times and it will not be the last.
Don't bother ordering anything from Anniecloth/Annie's Clothing. The fabric is poor quality, made in China. The website claims it is cotton or cotton blend but nothing is cotton rich -- it is mostly polyester with little to no cotton content. And the return policy is painful and difficult, requiring the consumer to return the package to China, at at least $100 per parcel. But they eventually refunded 12.62 of the $40 I paid for the two shirts, which I donated to Goodwill.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.