On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Only problem is there is just almost too much to choose from... true, everything is tempting
Only problem is there is just almost too much to choose from...
Nice choices and useful products. I may order again.
I was disappointed in the fabric: I was assured by company email that it was "linen" - but it's a poorer quality non-breatheable woven, definitely not linen.
Ordering is easy, but the sewing notions used to make the overhaul shoulder straps were so cheap.
I really liked the materials but the super large flowers were a bit much. They didn't look soft and not so strange
I love the clothing shopping website, if I want something specific I know I don't have to spend a lot of time finding it. I love the variety of styles and designs. I have always been satisfied with this online boutique.
1st time ordering, not what I had expected by description
I am very disappointed at the shipping time. Additionally, I tried to give this map making granddaughter, who appreciated the humor in the print but knew immediately the map was WAY off. Since some countries no longer even exist. Additionally the maps continued on the back of the shirt were inside out and backwards putting S.A. East of Africa as one example.
I am very disappointed at the shipping time.
Site was easy to navigate, clothes and shoes were nice!
Very cute items! Anxious to see the quality. Now that I've received all items, I'm still happy with my purchases. Quality is fine, actually better than I expected for the low prices! I will definitely order from here again. Only problem is shipping is a bit lengthy. However, they keep you posted.
I was looking for their location and their return policy... could not find it listed anywhere.
I was looking for their location and their return policy... could not find it listed anywhere.
Easy to place the order, the items were beautiful on line
Will see if rec order in timely manner and product is as suitable as placing the order
Good photos, product detail and size information.
Need to be more consistent on your sizes with each product. An extra small size also would be helpful. Some items I take a small, or an extra small, or even a medium.
Good photos, product detail and size information.
Nice selections, nice quality and great correspondence for tacking my order and overall satisfaction
Excellent client service. I found a dress that I liked and it was easy to buy it online, recommended.
It took almost a month to arrive. The blouse was not what I expected. It looked different from the picture. The fabric is a bit too stiff and the map is too bright. I was expecting a lighter more pastel look..
Easy to follow and complete transactio.
It was easy to do and the clothes I found exactly what I wanted very stylish I will come back to buy more
It was easy to do and the clothes I found exactly what I wanted very stylish I will come back to buy more
I usually wear a 1x, this shirt was a 2x and is tight on me. I would suggest ordering it TWO sizes bigger.
Very cute clothes and great prices! The blouse with the world globe print is very attractive. The earring bonus gift is nice. But I still haven't received the skirt I ordered and there is no timeline for when it might be shipped, so I am going to cancel that part of the order and get a refund for it.
Buy online easily, in exact size and color, soft, warm and comfortable. It arrived in no time and was delivered according to instructions. Payment processed smoothly. A great experience on the internet that I will repeat
So far, so good. Hoping the order will not take 30 days as suggested.
I ordered the size I did based on your measurements online. They are so far off that it's laughable. I will not return the item-it's too much trouble. I will give it to my granddaughter.
So far, so good. Hoping the order will not take 30 days as suggested.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.