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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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Do NOT order from Annie Cloth! The clothing is nothing like the photo's - cheaply made, not even worth the low prices AND if that's not bad enough - you can not return them because it is more costly for the postage to China then the actual items. I will copy and paste this warning on their review sites: Reddit, BBB, etc etc
I was a fool not to check google reviews first - they are all bad - one star average across the board. There is no warning that the return postage prohibits returns!
Everything looks amazing I am looking forward to seeing it
Everything looks amazing I am looking forward to seeing it
The top I ordered is nice, but it is not as pretty as it appeared in the photo on the website. (I was expecting it to be a little "glitzier" and "gauzier." I also expected it to be more "emerald" in color; instead, it's more of an olive green.) It fits beautifully, though, and I will enjoy wearing it.
I feel like I had some unique choices, even though I'd been seeing the same fashions repeated on other sites.
Shipping too expensive, shipping takes too long to receive.
I am satisfied with my purchase of clothes on this website. Better price than other pages, good service and fast shipping.
You did not have half sizes in the shoes size choices.
You did not have half sizes in the shoes size choices.
It was nothing special. Took a long time for item to arrive
I followed an ad to your website where I found the perfect gift for my granddaughter! The website was easy to use, I found the same product featured in your add and my website experience was great. My product came in a few days and is exactly as described. It will be the perfect gift.
Fabric not as expected picture was great product not so much
The website is easy to navigate, which is much appreciated. Thank you.
The website is easy to navigate, which is much appreciated. Thank you.
Fair. Didn't work well on my iPhone. Suggest better QC process.
Easy to order at great price... very satisfied with clothes
Super online service, returns seem to go smoothly. The dress that I got is perfect and of good quality. Very happy with my first experience.
Quick and easy ordering. I have not received the dress yet, but I hope that in a week or so, for everything else I am very satisfied with this online boutique.
Second shipment of another dress that was too small. Ordered XL but one fit like a M and another like a L. The shirt materials looked different online.
Huge selection, great styles & patterns. My 1st order so hope shipping is not delayed & the quality is good. We'll see.
Lovely beautiful items they have gorgoues items beautiful but u need to order 2size up ur size thats all
Because of the delay and the expenses to return the items, you sujested to give me 15% for every purchase I have made. Having a refund is better than nothing.
Good, but I didn't get my purchases yet?
My satin jacket that I bought in this online boutique is one of the best things I have! The quality is amazing and the final product is amazing!
Quick and easy ordering. Took a while to receive it, but the company was very receptive to email and once I got my items I loved them
Took a while to get here. Some if the large sizes were bigger than others.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.