Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I have a blouse from this online boutique in a beautiful blush pink color, body-shaped and with a soft material. Great under a blazer to work during the milder months or just with a pencil skirt. I love.
None of the shoes were my size. 3 sized smaller. The quality of the shoes were poor. The hat had a ridiculous embroidered half happy face instead of a lovely owl. The jacket said size 5 and yet it was a 1x in reality. I will never order from Anniecloth again.
I found what I wanted without much hassle. I like the non-sweatshirt feature of this top.
I'm a 1st time shopper, and hope to become a loyal customer!
The shirt I ordered online is very nice and fashionable, as described on the website, its quality worked, it is very good, I will recommend it to everyone.
My dress bought online here arrived in perfect condition. The dress was beautiful and exactly what I wanted. Thank you.
Lame return policy. I sent them a picture of the item I received and my order number. They proceed to tell me the order is correct. Duh! No it is not. I send them the picture of the item I was supposed to get showing the item number. It looks nothing the same. Except they are both blue.
I ordered a lovely blue v neck knit tunic it was classy snd dressing.
What I got was a thin cheap light blue almost transparent polar fleece over sized round neck price if garbage. I mean it is dollar store quality material. The nerve to tell me that is what I ordered.
Now they are dancing sound saying they can inly offer 50% refund snd I have to pay to send the garbage shirt back. I don't think so.
They sent me the wrong item. They got mt order by posting a deceptive picture nothing lime the item.
The fault is 100% theirs. I insist on 100% refund. I will contact my card company snd report it as a fraud.
The Lame excuses and garbage customer service was unbelievable
Very hard to get through the system. The customer should receive follow up emails about their order.
The high cost of shipping is a real turn off. I love your product. Shipping is awful.
The high cost of shipping is a real turn off. I love your product. Shipping is awful.
I love everything that this online boutique sells, I ordered a jacket and pants here, the delivery was fast. It's a hassle-free online boutique, it's definitely my new favorite website.
It is difficult to complete the order with everything in one basket. The exiting process is not smooth which forces you to place a few orders at a time.
Sorry for the inconvenience!
Could you please send us the screenshot for your checkout problem to check?
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.
I previously wrote a review because I was disappointed that my order did not arrive. They arrived today and I am very happy, the quality is great and they fit very well. The online customer service was also very helpful. A recommendation would be to make sure that the clothes are delivered on time, since this generates dissatisfied customers, but I understand that due to the pandemic it may take much longer than expected!
Terrible for the price you pay and you can't send back although there's a NY return address you have to send to China!
Was quick and easy to purchase item it was eye catching and appealing
The best thing about this boutique for me are the pants and suspenders where everything is of good quality and fits me well, I just had to shorten the crotch of the pants to make them fit. Very comfortable to wear when driving.
What you see online is not what you get. Poor quality. Design is not the same. Delivery takes a long time. Very unsatisfied!
Easy to navigate through the website n place order.
The products I ordered were of poor material quality and returning them would entail paying not only for shipping but having to pay to go through customs in China!
I love the qualities of all the clothes in this online boutique, everything I bought fits me perfectly and I will recommend them to my friends.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.