The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
During business with this company has been a learning experience! My experience has become better as I ave
Ordering has gotten better because I know the system better
dianehill089@gmail.com
Easy shopping and checkout. Returns are horrible. Amazon is much better.
Shipping is outrageousi contacted them stating size on order was S rather than 3XLbut received wrong size.
The black dress was for a formal wedding but found decor to be cheap plastic
Fabric is cheap
Awesome selection and love the flash sale items. Prices were so low, had to buy more and more.
The clothes chart is not right for the size of some items. Top i ordered for my bust size says small i ordered a large and it is to tight
The shipping cost depends on the destination and the weight of the package.
In addition, international logistics are much more expensive than any domestic logistics.
Hope you can understand.
Delightful, package well received and on time. Happy to recommend AC.
Really surprised by this website, I have little online shopping experience, but customer service helped me, I placed my order for 2 dresses successfully. I am looking forward to receiving my items.
I have ordered many times in this online store and have never had any problems, shipping is quick and easy. The selection of clothes is also quite wide, great online service.
I had the best internet shopping experience. I'm usually hesitant when it comes to buying things online from abroad, but after reading a ton of reviews, I finally decided to take a chance and ended up buying two dresses from this company. Shipping may take a while, but they clearly state that it may take some time to complete the process of shipping your mail order, although surprisingly my order arrived much earlier than expected. And when I received my package, all the clothes were exactly as advertised, they fit perfectly and are made with high quality materials. I am so glad I decided to use this online store!
I thought that probably buying clothes online here would not be as good as it seemed. How wrong I was. Beautiful design of my new dress, it looks great, it is not transparent! I am very satisfied with my purchase.
Very easy to order online. Product that I ordered was just as pictured. Very satisfied with it. Thank you for creating such lovely products. Such a variety!
My order for 4 blouses has arrived. The size was true to shape. And the quality was excellent. I will not buy clothes anywhere else on the internet
They have a great online store with very wide options and competitive prices. The one time I received a damaged blouse, they responded quickly to my message and resolved the situation perfectly. It is a pleasure to buy from you.
What I purchased only two fit, I ordered by my size and it was still not correct. You have some beautiful items, but I cannot purchase anything else. I wish your business well in the future.
I love this dress, you had it in my size 4XL. Quick & simply pay out using my Debit Card. I need to go back now and do more shopping.
Nancy Everest
Lots of great looking products... but I'm nervous about the site and wish shipping wasn't so slow or expensive.
The only item I received that I liked was the hat. The two skirts did not fit me and the grey skirt was not well made
Quick service, quality product, my dress received as described. I love this online store! My order was processed quickly and I received my item complete and fast.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.
Shipping fees are calculated based on package weight and destination. We offer free Postal Shipping for orders over US $109.