Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I ordered several pairs of pants. But they were all very thin polyester. Not really suitable for wearing outside of the house - almost like pajamas.
Excellent. Very easy to follow. Interesting and fun clothing at good prices.
Great selection of items. I ordered all the items in size medium. Some fit perfectly but others were a little to big and one was a little to small.
The sizes are not consistent, but overall the merchandise is good.
I love Annie cloth but not the shipping rates which will cause me to look else where.
I love Annie cloth but not the shipping rates which will cause me to look else where.
Great I was able to search for the item that I was interested in purchasing. And found it!
The dress arrived the day before my event date, with an extra dress that I ordered in my box on a whim. Incredible service for selling clothes on the internet!
A mixed experience. The sizes were right on, but the material not quite as it appeared on the website. The footware is great but the clothing items are of lesser quality than expected...
Very difficult to check out and slow response. Also my credit card company called me personally to ask about using the jabersite for purchase.The credit card company felt it could be a fraudulent purchase which is very concerning. I hesitate purchasing anything again for the reason stated above. Perhaps using another site besides site jabber would be preferable. Thank you.
I enjoy looking at everything online versus getting out.
The online store is great. I've done some shopping for the girls in my family and they all seem to love them. Thank you very much.
Great store. Thank you!. Was amazed how quickly my purchase was delivered.
The colors of the long sleeve top looks nothing like the picture.
As we checked, the LUCKY20 is unavailable. Please check.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.
I have read some of the reviews people have left and I just have to say that I love everything I have received from Annie Cloth. I live in Florida and love the light weight fabric of everything. I also receive lots of comments on everything I wear from them. I feel price and quality are awesome. I just wish I could get my order FASTER so I could start enjoying them right away. Another thing I also like is how they do offer exceptional delivery info. So you know what stage your order is in
Prices and selection are both awsome. Check out easy
Good experience check out took me awhile I'm knew to this online shopping.
Sizing is not correct. If you have to return items, you have to pay international shipping to China even though return address on packaging says it ships from California. But for your convenience, they will give you 15% of your purchase price so you don't have to bother with that. I even ordered a size larger than I normally wear when I purchase from Cato or Belk.
Size of items from different designers differ. ​Sorry that they did not fit your body shape.
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
I love love love the selection of clothing! Only problem is the shipping time can be weeks before you get your order. I did not like the one top, but I wasn't sure if returns would be a hassle, so I'll just donate it. The other top is beautiful, just as expected. I will definitely be buying more from here.
I bought a beautiful dress on this website, I arrived earlier than planned. Very soft material. It came in a very small bag thinking it was a joke, but when you take it out it surprises, it expands quite well. For a 1.75 person, it is perfect.
If you want to return something they will offer you a 25% refund and they don't want the item back. If you insist on returning the item for a full refund eventually they will give you a shipping label, but, conveniently for them, they will tell you the package never arrived. Sizes are inconsistent so it's easy to end up with items that don't fit. Don't waste your money. There are plenty of other "cheap" stores that actually do have good return policies. UPDATE: After more back and forth emails it has been determined that the package has been found and they have promised a refund in two weeks. Not sure why it will take another 2 weeks but that's what they said. Will update again if the refund doesn't happen.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
My experience was very disappointing. Items were pretty, HOWEVER both were ordered in Medium sizes; both too small. One was more like an x- small, the other more like a small. Did not returm them because of the irregular sizing. And sending them back was way too expensive.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for the inconvenience!
Please change to another browser like google chrome or use paypal to checkout.
If there is still any issue, please tell us what message is shown or email us the screenshot so that we can check and handle the issue.