The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
A couple of the tops I ordered were not as pictured on line - so disappointed plus all but 1 of the items were way too big for a large that I ordered so will have to return them.
I love the variety of clothes, and have fun going to each section to see what is new since I last looked.
I love the variety of clothes, and have fun going each section to see what is new since I last looked.
False ad. Material is cheap, items not hemmed, hem line cut jagged. Very disappointed, do not order
Excellent. The team at this online boutique was fast and friendly from start to finish, the online shopping experience was very good, which surprised me. I would recommend them to anyone looking for clothes with a very beautiful embroidery design, whether it is for work, gifts or holidays.
The tops were not what the ad showed. The one top looked like it had sequins very shining. It was just cloth with a pattern. I need small for my daughter they fit me I wear large. The material was not bad but not liked the ad showed.
Hard to find bigger sizes like this,! I love it and it arrived the day before I wanted to wear it!
Great love the clothes and the prices I think my daughters will also enjoy your clothing
Lots of wonderful choices but would like a category listing to go to for items I am looking for.
It was an easy website to navigate. The clothes I ordered were exactly what I received. Sizing was spot on. I like the boho style!
The clothes and material are not what the website shows when I got them they didn't look at all what the pictures show ironed on decals material was not what I wanted both shirts fit weird also.
Items I ordered ran smaller than I usually get at other stores. Can wear but your product is tighter.
I ordered from them, the sizes are not true. No where on this site does it say you have to return the items to China and pay all kinds of fees. Would have cost more than what I bought, they refunded me $10.50 cents for the 3 items I purchased and then said they hoped I enjoyed my purchase, so they made over $60.00 from me, I have shirts that I cannot wear. If I could give it zero stars I would. These ripoff places should be banned.
Size of items from different designers differ. ​Sorry that they did not fit your body shape.
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
So far, so good. The items are presented well, look to be made out of quality fabrics, and the prices are good.
I was quite taken back by the shipping fee.
Quality of clothing is suspect, one shirt already had a hole in seam. Several attempts to return have been made - so far no success in getting return label. Returns have to be sent to their China workplace. You get a roundaround from their "returns" department. They will tell you it will be so expensive to return that they will give an additional discount. I am on week 6 of "any day you will receive a return label"
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
Your claim/complaint/feedback is very important to us and to our designers.
Anna's clothing it's a piece of s*** buyer beware the material is nothing like it looks on the website it will cost me more to send it back than what I paid for it please don't buy anything from this company they really need to shut this website down
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
Excellent and clear online boutique, wide range of quality clothing, reliable shipping. This page has become a topic of conversation with my friends.
Lovely just lovely. Beautiful styles, prints can't wait to get my order!
I love the design, but the fit is a bit odd and I thought it would be warmer
Thank you for your feedback and sorry for the inconvenience.
Could you please send us more details about the problem to check?
The clothes are all real pretty and the prices are good - I look forward to doing more shopping on this site.
The shipping cost depends on the destination and the weight of the package.
In addition, international logistics are much more expensive than any domestic logistics.
Hope you can understand.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number and some photos for the received items to check?
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.