website thubmnail of Anniecloth

AnnieclothReviews 5,201

3.4
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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

Instant Feedback

52,161 reviews
Arizona
1 review
0 helpful votes
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Disappointed
November 6, 2021

A couple of the tops I ordered were not as pictured on line - so disappointed plus all but 1 of the items were way too big for a large that I ordered so will have to return them.

Date of experience: November 6, 2021
Canada
1 review
0 helpful votes
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FUN
November 6, 2021
Updated review

I love the variety of clothes, and have fun going to each section to see what is new since I last looked.

Date of experience: November 6, 2021

I love the variety of clothes, and have fun going each...
September 15, 2021
Previous review

I love the variety of clothes, and have fun going each section to see what is new since I last looked.

Date of experience: September 15, 2021

Very good..
July 23, 2021
Previous review

Very good..

Date of experience: July 23, 2021
California
1 review
0 helpful votes
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Deceptive products
December 6, 2021

False ad. Material is cheap, items not hemmed, hem line cut jagged. Very disappointed, do not order

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 6, 2021
Miss W. — Anniecloth Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number and some photos for the received items to check?

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.

Romania
1 review
1 helpful vote
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Excellent. The team at this online boutique was fast and friendly from start to finish, the online shopping experience was very good, which surprised me. I would recommend them to anyone looking for clothes with a very beautiful embroidery design, whether it is for work, gifts or holidays.

Date of experience: November 6, 2021
Ohio
1 review
0 helpful votes
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Not satisfied
November 4, 2021

The tops were not what the ad showed. The one top looked like it had sequins very shining. It was just cloth with a pattern. I need small for my daughter they fit me I wear large. The material was not bad but not liked the ad showed.

Date of experience: November 4, 2021
North Carolina
3 reviews
0 helpful votes
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Great quality, love it!
November 4, 2021

Hard to find bigger sizes like this,! I love it and it arrived the day before I wanted to wear it!

Date of experience: November 4, 2021
Canada
1 review
0 helpful votes
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Great love the clothes and the prices I think my daughters will also enjoy your clothing

Date of experience: November 3, 2021
Washington
3 reviews
0 helpful votes
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Anniecloth Products
November 3, 2021

Lots of wonderful choices but would like a category listing to go to for items I am looking for.

Date of experience: November 3, 2021
California
2 reviews
0 helpful votes
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Really pleased!
November 3, 2021

It was an easy website to navigate. The clothes I ordered were exactly what I received. Sizing was spot on. I like the boho style!

Date of experience: November 3, 2021
Michigan
1 review
0 helpful votes
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Not what I thought it looked like
November 3, 2021

The clothes and material are not what the website shows when I got them they didn't look at all what the pictures show ironed on decals material was not what I wanted both shirts fit weird also.

Date of experience: November 3, 2021
Kansas
1 review
0 helpful votes
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1st time customer
November 3, 2021

Items I ordered ran smaller than I usually get at other stores. Can wear but your product is tighter.

Date of experience: November 3, 2021
Texas
1 review
0 helpful votes
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Stay away from this site
December 3, 2021

I ordered from them, the sizes are not true. No where on this site does it say you have to return the items to China and pay all kinds of fees. Would have cost more than what I bought, they refunded me $10.50 cents for the 3 items I purchased and then said they hoped I enjoyed my purchase, so they made over $60.00 from me, I have shirts that I cannot wear. If I could give it zero stars I would. These ripoff places should be banned.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2021
Miss W. — Anniecloth Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

Texas
2 reviews
0 helpful votes
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Not quite what I expected
November 2, 2021

So far, so good. The items are presented well, look to be made out of quality fabrics, and the prices are good.
I was quite taken back by the shipping fee.

Date of experience: November 2, 2021
Oklahoma
1 review
0 helpful votes
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Returns are impossible
December 2, 2021

Quality of clothing is suspect, one shirt already had a hole in seam. Several attempts to return have been made - so far no success in getting return label. Returns have to be sent to their China workplace. You get a roundaround from their "returns" department. They will tell you it will be so expensive to return that they will give an additional discount. I am on week 6 of "any day you will receive a return label"

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 2, 2021
Miss W. — Anniecloth Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

Your claim/complaint/feedback is very important to us and to our designers.

Texas
1 review
0 helpful votes
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No good clothing
December 1, 2021

Anna's clothing it's a piece of s*** buyer beware the material is nothing like it looks on the website it will cost me more to send it back than what I paid for it please don't buy anything from this company they really need to shut this website down

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 1, 2021
Miss W. — Anniecloth Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

GB
1 review
0 helpful votes
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Excellent and clear online boutique, wide range of quality clothing, reliable shipping. This page has become a topic of conversation with my friends.

Date of experience: November 1, 2021
Minnesota
1 review
0 helpful votes
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Lovely just lovely. Beautiful styles, prints can't wait to get my order!

Date of experience: October 31, 2021
Ohio
1 review
0 helpful votes
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I love the design, but...
November 30, 2021

I love the design, but the fit is a bit odd and I thought it would be warmer

Date of experience: October 31, 2021
Miss W. — Anniecloth Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Could you please send us more details about the problem to check?

Canada
1 review
0 helpful votes
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Happy!
October 31, 2021

Rec'd product in timely manner and I'm pleased with my purchase.

Date of experience: October 31, 2021
Rhode Island
1 review
0 helpful votes
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Review
November 29, 2021

The clothes are all real pretty and the prices are good - I look forward to doing more shopping on this site.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 30, 2021
Miss W. — Anniecloth Rep
over a year old

The shipping cost depends on the destination and the weight of the package.

In addition, international logistics are much more expensive than any domestic logistics.

Hope you can understand.