Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The package arrives very quickly, everything is correct and as requested. The prices are consistent, they also make discounts worth taking advantage of, and the clothes are really beautiful. You have to think about the size that is requested, the delivery time of the order is the only thing that I would try to improve. It is sometimes difficult to find the right size on the internet, but here I had no problem.
Great selection to choose from and simple to order.
My order arrived earlier than estimated, good quality of the fabric, it is very beautiful, as in the photo, only the model is very thin and looks much better, I am 1.72 and I wear a size 40, I ordered a size L and great because I I like the loose shirt, but the dress is quite short, so I will use it with stockings since my thighs are not as thin as the model in the photo, the designs are original, nothing to do with what they sell in other chains from stores or websites.
Confusion about flash a flash sale item that was on site as flash sale but weren't. No one contacted me back from previous discussion when I was told they would get back to me in 24 hrs. Before the item went off sale. But then I find out that the item wasn't on flash sale. But then no one knew about the sizing and it wasn't listed only as one size.
Splashy website, but poor sizing. Will not order from them again
Where are these items made and city and state?
Is payment in US dollars? No response to these questions.
The quality of the material was less than expected.
I understood that the items were like t-shirt material
Very easy to order. Large selection. Beautiful items to choose from
My first time... I will reserve any comments until after I have received my order. Thank you so much.
Checkout is terrible I had my cart full but refused to pay $90 for shipping You should be ashamed of yourself trying to charge that much!
Shipping fees are calculated based on package weight and destination. We offer free Postal Shipping for orders over US $109，except final sale items.
As we checked, you have enjoyed free shipping and some discounts for this order.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.
I was concerned that my order was taking a long time for delivery. I text customer service and got an very quick answer. About 2 days later my order arrived.
What a beautiful dress. It came out exactly like the photos on the website. I just wore this dress to a party and got so many compliments! Very soft material, fits well in general.
The orange sweater is too big and the shirt isn't green.
I would have liked it if you could show the price in Australian dollars, also the sizes from different countries. It helps to make it easier when shopping online. Also the item didn't exactly look like the picture shown and description not accurate. Shirt was supposed to be made of cotton and ¾ sleeves, instead it was polyester and long sleeve, which I didn't want.
I plan to return the items because the fabrics are all very unexpectedly plastic feeling and don't lay or hang on the body as expected.
Very good jewels that this boutique offers, the best online! The quality is brilliant, the delivery is super fast. The clothes are amazing too.
The site shows beautiful items but the sizes are terrible. Someone suggested I order 2 sizes bigger, but I thought that an exaggeration. I'm usually medium, so I ordered large - should have ordered extra large!
Smaller in size had to give them away to someone that could fit into them
Was disappointed
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry for the inconvenience.
As we checked, there is no any email from your current email address before.
Could you please send us the screenshot about the discussion with our colleague to check?
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.