Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I'm sick and tired of talking to India about American issues.
Cheap quality from the Chinese. I won't buy again
The two Christmas shirts I ordered were cute and seemed well made. The problem was they arrived after Christmas! Because of the busy season, the long time it took to get the shirts may not be the norm. My first time to order!
Website easy to use. Would love to see back view of items. Sizes seemed inconsistent. Clothing was not the quality I had expected. Very light weight. One extra large was enormous. The large was small.
Bigger than ordered. Nice clothes tho.
Jewelry was nice.
Size of items from different designers differ. ​Sorry that they did not fit your body shape.
You cannot choose the size according you usually wear. You should refer to size chart to check the measurement.
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Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
I suppose it's true to size, I dunno. I buy large and it's way too small - I order XL and it's way too big.
I'm going to try to return it or have my acct credited
Although the description says cotton, it is obviously synthetic, probably polyester. There is no fiber content label. I purchased 7 "cotton" garments and they all appeared to be polyester. If there was any cotton, it was too small amount to be able to tell. I could feel the static very strongly when I tried it on. When I tried to return them, the shipping cost of sending them back to China made it impractical. They gave me a 15% refund on some of the clothes. And $0 on clearance items.My onsite review was blocked.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
Good so far but It's impossible to return the unfitting clothes because it's need to be return in China plus tracking # plus costums costs.
Size of items from different designers differ. ​Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers.
We will do our best to address your concerns and serve your fashion needs.
Love the selection, but the 3 tops were all kind of boxy when they looked to have a little more shape in the photos. The fabric is ok, but not soft as I expected.
Great styles... easy to order!
The prices are always great also
It took awhile, but I received my order. One item was questionable as to if I actually got what I ordered. The 'sweater', in the picture looked like it had flowers appliqued on the front. When I got the items it was totally different than the picture. I spoke with a lady a few times, then realized what I received was the actual sweater, but just looked totally different in real life. Outside of not being what I expected, it was really big, but since it was a sale items I knew I could not return it. I sew so I was able to alter it.
Customer Service was wonderful in trying to help me. My suggestion is to beware that the pictures on the internet don't always look like the product in real life. Not bad, just not what you may expect.
Items come from China, so if you want to return something or need a different size you may have a problem. Customer Service is very willing to help but it may take a long time to get your replacement. I'd order from them again since I now know what to expect.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
I can't rate the clothing since I haven't received it yet, but I love their selections and prices.
Package arrives very quickly, everything is correct and as requested. The prices are consistent, they also make discounts worth taking advantage of, and the clothes are really beautiful. You have to think about the size that is requested, the delivery time of the order is the only thing that I would try to improve. It is sometimes difficult to find the right size on the internet, but here I had no problem.
Order received quickly and it was just as advertised. My granddaughter loves it.
Everything was huge. Not a size small.
I have to pay exorbitant prices to return to China.
Took forever to get my order.
Size of items from different designers differ. ​Sorry that they did not fit your body shape.
For ANNIECLOTH return policy, please visit the following link: https :// anniecloth. Com/information/Refund%20Policy
We value your business and we promise you that we will settle this matter at the best way we can.
I like all the products but one of tops I ordered for my wife and daughter was totally wrong. There was no size tag on one of the tops and the wrong size.
Returnsgo back to CHINA & you have to pay all the return & custom charges - BUT WAIT - if you dont want to do that - they will give you a whopping 15% cash refund on your order
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
Easy to navigate the sites. First time buyer
Prices appealing
Easy to navigate the sites. First time buyer
Ordered a bunch of tops & dresses for my OOTD for my upcoming cruise. It came like 2 weeks from the day you order. I should have read the review first before placing the orders. Items were not the same as featured on the website. It is worst than Flea market quality. I sent in a return request and offered 15% discount but I insist on returning it even though it will cost me a lot to ship it back to CHINA. It's not worth keeping and donating to charitable institutions.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for the inconvenience!
But we could not understand what is the problem.
We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.