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AnnieclothReviews 5,201

3.4
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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

Instant Feedback

52,161 reviews
California
1 review
0 helpful votes
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Review
May 6, 2022
Updated review

It was hard!, and clothing sizes are very irregular.

Date of experience: April 6, 2022
Miss W. — Anniecloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


It was hard!
March 23, 2022
Previous review

It was hard!

Date of experience: February 21, 2022
Colorado
1 review
0 helpful votes
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Russian roulette
May 5, 2022

Waiting long time to get a surprise. No thanks I'd rather get something that is going to be as ordered not similar. I didn't see any Chinese ladies on other end of support line. Was a red flag from the beginning. Same representative after logging off and getting back on site, had to ask is she was the only customer service help. The labels on clothes are multiple brands from different stores. Either way anniecloth isn't what they portray. Yes big deception here. Also one item all by it's lonesome was shipped separately, never received. Good pocket change for this company with how there shipping out. It disappears and that's that. So you got twice the entertainment Russian roulette and Abra cadabra it magically disappeared

Date of experience: April 5, 2022
Miss W. — Anniecloth Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.It will help if you can provide us the order number.

If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Wisconsin
4 reviews
0 helpful votes
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The site lies
May 2, 2022
Updated review

I was told I had 20% off, it even gave it to me in my email and it didn't let me use it, not just on the sale stuff?

Date of experience: April 2, 2022
Miss W. — Anniecloth Rep
over a year old

Thank you for your feedback.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

Did you click on APPLY button to activate your coupon code? What coupon code do you refer to? Some discounts have requirements for use, you must reach the consumption amount before you can use them.

If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Just waiting for my shipment and we'll see?
April 1, 2022
Previous review

Just waiting for my shipment and we'll see?

Date of experience: April 1, 2022
Connecticut
1 review
0 helpful votes
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Love my purchases
April 1, 2022

Was pretty easy. I searched the website. Found items I liked and purchased. The order shipped in about a week or 2.

Date of experience: April 1, 2022
New York
1 review
0 helpful votes
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Happy customer
April 1, 2022

So far I like what I see. I hope I feel the same way once I receive my items

Date of experience: April 1, 2022
Colorado
1 review
0 helpful votes
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I questioned size of clithing. Was it Asian sized or USA sized. Wow, thank you. I had ordered from a company two years ago comparable to Anniecloth, and was scammed. I sent pants back to them and one month later I got them delivered back to me with the pants soakingwet with a fish smell. I went through a harrassing waiting game with these folks for months. Finally, got bank involved and got money back. Again, thank you for sharing your honestly.

Date of experience: March 30, 2022
Miss W. — Anniecloth Rep
over a year old

Thank you for your support. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.It will help if you can provide us the order number.

If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Florida
2 reviews
1 helpful vote
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Forget about an exchange or return! Beware
April 29, 2022

I wished to exchange a blouse that was too large. The company response was to offer me 15% of my purchase price as a refund. I declined. They then offered me two choices for resolution; 1. They would refund me 25% of my purchase price or, 2. I could send the blouse to China! All I wanted was to exchange for a smaller size... sheesh

Date of experience: March 30, 2022
Miss W. — Anniecloth Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.To avoid causing too much trouble for our customers, we usually offer partial refunds while the customer can still keep the items.We are sorry this didn't satisfy you.

If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

New Zealand
1 review
0 helpful votes
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Happy with items
March 29, 2022
Updated review

Liked top and dresses, they were delivered to the door,. The items came in individual bags that reclose

Date of experience: March 29, 2022

Quite good been able to get clothes and jewelry at...
April 20, 2022
Previous review

Quite good been able to get clothes and jewelry at good prices.

Date of experience: March 21, 2022

I've nort received first order
April 12, 2022
Previous review

I've nort received first order.

Date of experience: March 13, 2022

Good to get clothes at good prices and necklaces
April 6, 2022
Previous review

Good to get clothes at good prices and necklaces

Date of experience: March 7, 2022

Liked top and dresses
March 29, 2022
Previous review

Liked top and dresses

Date of experience: February 27, 2022
Washington
1 review
0 helpful votes
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The dress I received is not the same as what was shown on the website pic. The dress was still nice and sort of wearable. The straps were too long so the dress dress hung too low. I had tie the straps into knots. The material is not the best quality-cheap- But you get what you pay for. It's deceiving to see one thing on the website pic and then get something very different. Site photos can't be trusted so I don't think I will be ordering again.

Date of experience: March 29, 2022

Should shows more details about the item be sold and...
February 26, 2022
Previous review

Should shows more details about the item be sold and more pics as well. Reviews would also be helpful. Otherwise its pretty good.

Date of experience: February 26, 2022
Texas
1 review
0 helpful votes
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Donated immediately
April 27, 2022
Updated review

The tops I received barely resembled what I had seen online. One top was literally cut cloth with raw, thin fabric edges. One was so wrinkled and stiff, it could not even be ironed! One was like a giant (I mean giant) t shirt with a tiny neck hole. I donated them all to charity the next day, hoping they can make a quilt from the fabric. Terrible products!

Date of experience: March 28, 2022
Miss W. — Anniecloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Cute tops
February 23, 2022
Previous review

Cute tops. Easy to shop site!

Date of experience: February 23, 2022
Illinois
3 reviews
0 helpful votes
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You Get What You Pay For
March 28, 2022

Long shipping time.
Watch sizes when ordering
But you do get what you pay for

Date of experience: March 28, 2022
Texas
1 review
0 helpful votes
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Very deceiving
April 27, 2022

The dress I received was NOT what was advertised. When I tried to return it I was informed I'd have to mail it to China (even though it was mailed to me from the US) or they offered me 15% what I paid as compensation. I feel robbed. Please be careful of this company.

Date of experience: March 28, 2022
Miss W. — Anniecloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. It will help if you can provide us the order number.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Illinois
2 reviews
0 helpful votes
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Cheap clothing looks nothing like they advertise.The sizing is wrong and you don't get to return the item because it cost too much to send the items back

Date of experience: March 27, 2022
Miss W. — Anniecloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. It will help if you can provide us the order number.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@Anniecloth.com or by 24/7 chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Delaware
1 review
0 helpful votes
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Love their styles
March 27, 2022

Love your clothes. Rarely see such vibrant offers for a lovely casual look

Date of experience: March 27, 2022
Georgia
4 reviews
0 helpful votes
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I like it
March 27, 2022
Updated review

This email is problematic, however. I order so many products it would help if you included a link to the order or a picture so I'm sure what I'm reviewing. I'm pretty sure I know because I have on the item now, but just a thought to make your service better.

Date of experience: March 27, 2022

Like products and prices but shipping is exorbitant
February 20, 2021
Previous review

Like products and prices but shipping is exorbitant

Date of experience: February 20, 2021
Arizona
1 review
0 helpful votes
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They messed up
March 27, 2022
Updated review

I was upset because one of my wrist didn't have fabric on it so now they don't match

Date of experience: March 27, 2022

I am pleased with what I bought
March 24, 2022
Previous review

I am pleased with what I bought

Date of experience: March 24, 2022

It was pleasant
March 24, 2022
Previous review

It was pleasant

Date of experience: March 24, 2022
New Hampshire
1 review
0 helpful votes
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Disappointed
March 26, 2022
Updated review

I have sent 3 messages and e-mails to you about my Other package made on April 18 th I have not yet received it you've taken 19.96 out of my account. I asked 3 times that you PLEASE answer me and you still haven't so once again will you please answer me or return my money back to my account! Thank You Janis Pritchard

Date of experience: March 26, 2022

Thank you waiting on items. Have not received yet...
February 23, 2022
Previous review

Thank you waiting on items. Have not received yet will let you know when I receive them

Date of experience: February 23, 2022

Was easy to buy items
February 20, 2022
Previous review

Was easy to buy items

Date of experience: February 20, 2022
California
3 reviews
0 helpful votes
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I like the cloths but I have to look out for the polyester clothes... I don't like the material. Your Clothes are deceiving because they look like they're Cotton and they state that the material is cotton/Polyester but it's not; it's all polyester and that is not a desireable material here. Cotton is the preferred material. Polyester is cheap-looking and retains sweat and absorbs cold; it's cheap and useless so I can' buy from you anymore. Sorry.

Date of experience: March 26, 2022
Washington
1 review
0 helpful votes
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Took almost a month.
April 24, 2022

Price good. Clothing great. Shipping ridiculous. A month to get items so don't be in a hurry.

Date of experience: March 25, 2022
Pennsylvania
3 reviews
0 helpful votes
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Nice styles of clothes. Could not find clothes like these in America.

Date of experience: March 25, 2022

Easy to browse and use app
February 25, 2022
Previous review

Easy to browse and use app.

Date of experience: February 25, 2022